Catalonia Royal Tulum - All Inclusive
Cancun Road, Chetumal km 264.5, Puerto Aventuras (Quintana Roo), 77790
How to Book and Cancel - Catalonia Royal Tulum - All Inclusive
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Catalonia Royal Tulum - All Inclusive
Check In / Check Out
- You may check in from 13:00
- You must check out by 11:00
Accepted credit cards
- Visa /
- American Express
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wired internet is available in public areas and costs USD 5.00 per 30 minutes.
Pet Policy:
Pets are not allowed.
Parking Policy:
Free public parking is possible on site.
Extra Charges Policy:
Tax is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
Children older than 18 years are welcome.
One child or adult is charged 85 % of the room stay per night and person when using existing bedding.
Maximum capacity of total guests in a room is 2.
Cancellation Policy:
If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first two nights will be charged.
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