Hostal Tijcal II

Although the location was great, I would not stay at this hotel again nor would I ever recommend it. This review was based mostly on the poor performance of the staff. (108012638)

The location was great.

In the hospitality industry, you should, at the very least, be nice to your guests. The staff were unpleasant and, at times, very rude. I don't think they would have bothered me as much if I didn't have to see them to give or get my room key. The room was almost claustrophobic but clean.

like i said got to see madrid, the room was ok the walls were quiote dirty need to be painted , but other than that the hostel is satifactory and is in the center, but would not recomend it to any1 (97827838)

ood points is that we got to see madrid

the bad point are as we arrived to the hostel , the recepcionist was ever so rude we waiterd 1 hour and 30 mins to get into the room every time some one would buzz to get in the room the recepionist was speaking bad and swearing, we would aslo ask questions about the hotel and madrid and he would also swear and tell us when we leave make sure we leave on time , i am going to alsowrite a complainte to the head office of this hostal , as i think the staff were rude and sorry when you want to stay at a hotel you want to feel warm and welcome , this man didnt even want guests, as they obviously irritate him

i thought overall it was good value for money (97910181)

very clean and friendly staff

No overall comment. (97079580)

location

cramped

Right in the middle of the Tapas bar quarter and consequently can be lively at weekends both inside and outside the hotel. Good rooms upstairs ( 200+) smaller elsewhere. (97091903)

central location, very clean

Thin internal walls. Not all rooms are as spacious as the one we had with bath and shower ensuite.

The hostal was in a very central location, about a 2 minute walk from Sol metro. The hotel staff were all very friendly and helpful. The safety deposit box in the room was only 1.50 per day. The power shower was excellent but a shame that you could not alter the position of shower head and the cubicle itself was on the small side. A kettle and a couple of cups and maybe a list of extras and their charges (ie. air conditioning; phone charges etc) would have been useful. Overall impression - fantastic! (99335345)

The twin room (114) was excellent value for money and a very welcome suprise. It was of adequate size and very modern and clean.

The view from the window was of the window opposite (about 4 metres away) so we kept the curtain closed whilst in the room.

No overall comment. (99981326)

central location and very clean

staf not very helpful..especially if your spanish is poor

Overall the Hostal was a good choice. Some of the guests were a bit noisy late into the evening which I realise is out of the Hostals control. Coffee making facility in the rooms would be good. I was given the wrong room when I arrived(I had asked for a twin and was given a double). The member of staff who was on duty was very prompt in sorting out the problem. (99911943)

Clean, friendly staff and good value for money. Excellent central location.

Was noisy at night and the room was too warm

All in all we are very happy with our stay, and we sure would like to come back! The disappointment of not feeling very welcome at first, soon became a very small problem as we talked to the persons at the front desk in the next few days of our three nights' stay. And we were wished welcome back! This we will do. We loved the area the hostal was in, and found it easy to get around, walking and by metro. (99035625)

We liked the central place of the hostal. Good value for money. A very nice, cosy and clean room, with lovely colours and good heating, which we did not need caused to the unusual lovely weather of january. We had like a luxury feeling of breakfast served in the room; a very good idea for us, and timesaving.

When we arrived, past ten at night, as we had informed about,we were both tired and a bit anxcious, as we had never been in Madrid before. However, we did not feel very welcome; the receptionist did not even look up as we said hello. And the following morning, as we were told to call on the phone for breakfast, at my 'buenos dias', the greeting back was 'si?' Maybe a little course in smiling would do for this staff?