Hotel Terminus & Plaza

No overall comment. (97287519)

very good (107282189)

Good clean hotel friendly staff need to explain how th air condition works most of all very near airport train and cach station good as a stepping point to the rest of italy

Not near the tower

Excellent for the overnight stay (97291375)

Friendly welcome - even late at night

No overall comment. (97906142)

We were 3 adults sharing and we found the room very spacious

The hotel was easy to find even in the dark and reception on arrival was efficient. Our room was clean and had everything we needed for a 5 day stay. It would have been good to have instructions on the operation of the air conditioning as the room tended to be very stuffy and warm but at least the window opened. Breakfast proved to have plenty of choice for all tastes and the 7am start was a big plus. Getting to the train station, from the hotel, to travel to other locations was a breeze. We highly recommend a trip to Lucca and Barga. For anyone looking for a great restaurant look no further than Lo Schiaccianoci, great food, great prices and Giovanni the most wonderful host. All in all a good Italian experience (97151244)

The proximity to the station.

The room was too close to the elevator as guest seemed to stay for only a couple of nights and leave very early in the morning, sometimes as early as 5am.

No overall comment. (97481133)

warm and friendly

very central, very good value for money. very pleasant staff, nice breakfast, rooms fairly basic but clean (97304167)

staff very friendly, helped us with onward bookings in other cities. very efficient and pleasent at all times. hotel is very central to airport and train station

i liked it overall, if i were to pick something i would say that the decor is very basic.

This is a fine hotel, for the price it is adequate without being astounding, it has limited facilities but is fairly clean and well maintained. It is sound value for money. (97865645)

Price, location in relation to Train Station and Airport

Some staff could be a bit cheerier!

Very central. Walking distances to rw-station, airport, attractions, shopping, etc. Very friendly staff. Quick check-in/check-out, no problems with using credit card. 24 hours service (we left 4am in the morning!). Breakfast a wide choice of fresh and wrapped-up food. Room/bathroom (no.403) very clean with both central heating and aircon included. Comfortable bed, the pillow a little bit hard, though..... Conclusion: Very satisfied with our stay.... (99218249)

See our general comments.

Nothing. In the middle of a city-centre you can't expect more facilities.......