Novotel 4* Convention & Wellness Roissy CDG

No overall comment. (107583416)

Restaurants menu item are poor.

Overall stay was a pleasant experience. Staff extremely helpful and facilities excellent. (97341408)

Clean, efficient and friendly staff, convenient.

No overall comment. (97956692)

Modern rooms, quiet.

No free Wireless Internet (difficult to reimburse such expenses with my employer, thereby causing an annoying hassle). It was impossible to find the free shuttle service in CDG Airport. The Shuttle sign near CDG terminal 2E refers to Dorint hotel even though the name Dorint was not mentioned on any communication I had with the hotel previously. The information desk in CDG told me to go to the wrong Novotel (the one on the CDGVAL line). The whole experience took 50 minute. Please provide instructions on your web page, and make sure the name of the hotel corresponds to what is on the sign in CDG 2E.

No overall comment. (99170230)

Everything was very comfortable. Employees were cordial. Restaurant person was curt, but I was told to expect that in French restaurants.

I had problems with the internet and email. The keyboard was not easy to use. I guess it was configured differently and the minutes ticked on while I tried to figure it out. I was unable to get off an email before my time ran out and I wasn't about to pay more money for that learning experience. A woman there offered to fix it if I returned in 15 minutes but she disappeared.

My experience of the Dorint was excellent. There was a minor problem when I checked in as for some reason the hotel had my booking under my first name rather than my surname, so at one point I thought I might not be able to check-in, but this was resolved quickly. My room was clean and tidy and very nice. I have to say the staff and particularly the manager working at the bar/cafe were extremely nice. The food was top quality and served promptly. I would highly recommend the hotel to anyone who was thinking of staying in the area. (99642156)

Room was lovely. Clean and tidy, great facilities

Would have been nice to have some selections of English TV channels to watch in the room!