Anonymous (Group of work colleagues) 05 September 2008
We enjoyed the stay.
(107290682)

All staff very helpful, good food.

One room not quite up to standard, very small sink and quite bad smell in room.
Anonymous (Young couple) 03 September 2008
No overall comment.
(107265705)

nice hotel, good location

no windows in the room. slight concern what would happen if a fire broke out outside room as no other escape route.
Paula from Southampton, GB (Young couple) 02 September 2008
Will certainly be returning for a full weekend at some stage and recommending to friends and family. No need to look elsewhere when we have found an excellent hotel!
(107120343)

Excellent customer service all round- great quality food and drink, attention to detail (ie ordering us a taxi and reporting back when done). Friendly and welcoming, good value for money.

None really- except room was perhaps a little too warm at times and window would not stay open.
Anonymous (Mature couple) 31 August 2008
quite pleasant but would hope to find something slightly better next time
(107204765)

very god sized room, comfortably furnished and good to be able to park right outside

leak in en-suite reported but not fixed
Tracy from Mobberley, GB (Same sex couple) 21 August 2008
No overall comment.
(108019386)

This hotel was superb. Staff were extremely friendly and helpful - nothing too much trouble. Food was excellent. Would definitely recommend and would certainly book again.
William from Hucknall Notts, GB (Mature couple) 15 August 2008
No overall comment.
(107127206)
Anonymous (Group of work colleagues) 15 August 2008
No overall comment.
(108062810)
John from London, GB (Mature couple) 14 August 2008
Excellent. If ever we visit that region of Wales and its environs again, the Plasderwen Hotel at Abergavenny would be our first choice of where to stay.
(107278812)

Room 7 was excellent in its facilities, comfort, and quiet position - plus we were able to park my car immediately in front of the room. We also liked the fact that the prices of evening meals at the hotel were very reasonable. All members of staff we came into contact with were very friendly and helpful.
Sheree from Cwmbran, GB (Mature couple) 06 August 2008
No overall comment.
(108008386)

Staff were really friendly, the room was really clean, food was delicious. We had a really relaxing evening.
Anonymous (Mature couple) 23 July 2008
Plesent: Hotel not sure if it wants to be 'old world' or 'modern'!
(108078936)
Andrew from Droitwich Spa, GB (Mature couple) 22 July 2008
Overall, the hotel is run with a quiet efficiency that makes you feel completely at ease. The food and service could not be faulted.
(108016291)

Very clean and efficiently run hotel.
Large room with high quality furniture and fittings.
The Restuarant food and service are first class and very reasonably priced.

The only slight niggle was that our room (in the converted stable block) did not have any windows, just a skylight. Apart from that the room was very clean with loads of space and a comfortable bed.
Una from Bethesda, US (Mature couple) 21 July 2008
In general, we had a very good impression of the hotel and its beautiful countryside setting. There was a slight mix-up in that I had called to extend our stay by one night but this was not recorded at the hotel.
(97661984)

The hotel was very clean and most of the staff were very helpful and friendly. We had the impression of a family-run business and things ran very smoothly. There was a good choice of meals in the restaurant and the food was good and not really expensive. There was a wonderful choice of breakfasts included in the price.

I was disappointed that there was not a hair dryer in the guestroom but this may have been due to previous bad experiences on the part of the hotel. Both myself and my husband thought that the room was a bit on the expensive side for a quiet country town like Abergavenny.However, this may in part be explained by the poor rate of exchange between the pound and American dollar.
Anonymous (Solo business traveller) 14 July 2008
No overall comment.
(108025968)
Anonymous (Group of work colleagues) 08 July 2008
No overall comment.
(97641632)

Great breakfast, friendly staff, big room, excellent decorative order, newly furnished
Anonymous (Young couple) 08 July 2008
No overall comment.
(99193546)
Anonymous (Mature couple) 16 June 2008
The only problem appeared to be checking in because the hotel had no record of the online booking! Fortunately, there were plenty of spare rooms in an excellent establishment ...
(97903344)