Stansted Airport Lodge

If the "bad points" above are dealt with this will be a perfect place for a stop over stay (107185860)

Very friendly staff, new, fresh, clean. The pick up at Stanstead worked well as did as the transport there the following morning.

Since it must have been recently renouvated some things were missing as somewhere to hang my coat. I couldn't find any fire/ emergency instructions.

No overall comment. (107881443)

easy, efficient, clean, warm, close to the airport, pick up service was on time, value for money, reasonable breakfast, transfer back to airport the next day was booked and waiting

No overall comment. (107557357)

No overall comment. (107191735)

Very poor experience (107903630)

No clear instructions to hotel, very poor hotel signage,staff did not have adequate English. A rotten yogurt was served at breakfast.

No overall comment. (107297244)

The restauarant was not open yet, no phone in the room.

No overall comment. (107112461)

shuttle service

no local information, map, where to eat etc

Good (107289301)

Large clean room, effecient service, good breakfast.

Location. I arrived after midnight by taxi from airport at Stansted Airport Lodge, as booked, only to find I was at the wrong place; waited for transport to take me to DeSalis, near Elsenham. This complicated my appointment next morning in Bishops Stortford.

No overall comment. (97981725)

a very strange experience. expensive considering the above points. the gentleman who worked there was very polite and pleasant at all times. (108008224)

room was clean - brand new

no name on hotel, difficult to find, hotel not even finished. room very sparse, no bedside cabinets yet, no wardrobe door. no dining room, continental breakfast delivered to room, had to sit on bed to eat it. no shower rail or curtain but we went out early evening for a meal and when we came back on had been hurriedly put up.

In spite of the problems experienced, I would stay there again as the staff were kind and it was good value for money. (108055949)

Very clean - the Lodge has only been open for three weeks. The only member of staff on duty there could not have been more helpful - very kind and considerate of a lone lady traveller. He even brought a substantial continental breakfast at 0410 before I left for the airport. Parking for five days was provided free of charge and also transport to and from the airport.

The Lodge is impossible to find. It is affiliated to another hotel and for some inexplicable reason, the owner will not put up a hotel sign. Sat Nav could not find it as the post code did not match the street name. I telephoned the number provided and was connected to the other hotel but the staff could not give me directions except to tell me to look for a driveway with a caravan in it. As there was a guest house nearby which also had a caravan in the drive, this was not much help. Eventually, I waited at a pub and the hotel sent someone to guide me. Active Hotels should inform potential guests of these circumstances and also that there is no restaurant and no bar at the Lodge. The rain was torrential the evening I stayed and I was not pleased to have to go out again.

No overall comment. (97063974)

No overall comment. (97243998)

In expensive, clean room etc.

Did not get a wake up call as requested and did not get a separate taxi booked as expected which meant I was nearly late for mt meeting.

Overall a very pleasant experience (97514275)

Setting of hotel, cleanliness, impressive entrance of hotel, has a smart chic style

shower curtains bit tacky and cheap looking compared to rest of hotel, slightly grubby

good but could spend a little more on quality items rather than decor! (97215996)

staff were friendly airport transfer very good

was moved to a different hotel in teh same chain (De Salis) as the first hotel was not 'ready'.. this other hotel was difficult to find