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Royal York Hotel hotel ratinghotel ratinghotel ratinghotel rating

Old Steine, Brighton, BN1 1NP
Good
Overall rating from 18 reviews

Guest reviews of the Royal York Hotel

Excellent
David from Stone, GB (Group of work colleagues) 01 November 2008

We enjoyed our stay and would use the hotel again but they could cater a little more for the average tourist. (108010265)

positive comments Lovely, well appointed and individual rooms. Staff courteous. Comfy bed.
negative comments No mini bar or hospitality tray available. Bar and refreshments too expensive.
Good
Charles from Exeter, GB (Solo business traveller) 20 October 2008

This is a lovely hotel in a great spot, but...the owners obviously are more concerned about design than practicality. No tea and coffee facilities in the rooms, you have to use room service, so expect to make several calls and wait 10 to 15 mins (it is however, complimentary). Not all the rooms have showers, baths only, fine for a relaxing break, but if your like me on business and want a quick shower and change between meetings, well. (107472178)

positive comments Newly refurbished to a very high standard
negative comments A perfect example of design over function.
Good
Jackie from La Pouquelaye, St. Helier, Jersey, GB (Group of adult friends) 29 September 2008

I would stay this is a 3 star Hotel in 4 star clothing! (107609547)

positive comments Good decor, very comfortable bed.
negative comments Breakfast was very disorganised however an amuzing resemblance to faulty towers! No hospitality tray in room and when I asked for one there were none available. Large hole in ceiling and I asked to move rooms of dor it to be fixed, however nothing was done.
Excellent
Anonymous (Same sex couple) 26 September 2008

No overall comment. (107176019)

positive comments very clean room, nice renovated bathroom, attention to detail, such as the light switch by the bed
Excellent
Anonymous (Young couple) 16 September 2008

Fantastic Hotel, Would stay again and recommend for certain. (97038439)

positive comments Great Room, Fantastic decor, Huge bathroom, Everything seemed very very new and fresh.
negative comments Staff at breakfast were slightly aloof, We had to ask what the procedure was. Limited parking spaces was a pain. Road noise and interior noise, Would take ear plugs next time though!
Good
Anonymous (Solo business traveller) 09 September 2008

trying to be a boutique hotel but not quite got it (107287245)

positive comments refurbished to a decent standard, staff pretty good
negative comments no tea and coffee facilities, internet not working, bizare shower controls
Excellent
Tracey from SHEFFIELD, GB (Group of adult friends) 08 September 2008

Excellent hotel I would definitely recommend to family and friends. (107221539)

positive comments Overall the hotel was very a clean and the staff were very friendly and approachable.
negative comments There were no bad points.
Good
Anonymous (Solo business traveller) 06 September 2008

An ok hotel - a tired seaside place that has been tarted up a bit but still not the "boutique" hotel I think it thinks it is. (107293487)

positive comments Freshly decorated and clean throughout. New(ish) LCD TV with Freeview not the random selection of Sky and foreign channels on old CRT that is often the case.
negative comments No tea/coffee making facilites in room Only bath and no shower (not even hand held) in bathroom Odd movement senstive light in bath room that kept going out way too quickly Breakfast very average, poor valaue and not included in price of room
Average
Anonymous (Mature couple) 28 August 2008

I can only say that our stay was adequate. (107160477)

positive comments Room was nice, bed very good.
negative comments Check in time should have been 2pm not 2.40pm.Balcony was covered in cigarette ends,should have been cleaned up.Some of the staff gave poor service.
Excellent
Anonymous (Young couple) 19 August 2008

No overall comment. (107290943)

Good
Takeo from London, GB (Family with older children) 12 August 2008

Fair & acceptable. (108043458)

positive comments Location, good staff service
negative comments No parking, no bath
Excellent
Anonymous (Family with young children) 05 August 2008

Would certainly stay again. (107206672)

positive comments Excellent room and very welcoming staff.
Excellent
Anonymous (Solo business traveller) 13 July 2008

Good value, superbly equipped room, lovely staff and a very comfortable bed. So many times I've checked into a hotel and been disappointed but this hotel was excellent and I thoroughly recommend it. (108026674)

positive comments Pretty much everything
negative comments No free wi-fi in the room.
Good
Anonymous (Young couple) 02 July 2008

lovely hotel with a few faults but not enough to spoil the stay. (97347215)

positive comments beautiful decor
negative comments air con not working. no tea coffee facilities in room. shower sprayed all over bathroom floor.
Excellent
cronin from orpington, GB (Mature couple) 01 July 2008

very pleased with hotel. (97491354)

positive comments very nice atmosphere, nice staff who were efficient.
negative comments no parking
Excellent
Anonymous (Young couple) 20 June 2008

excellent in everyway, will return in the future (97552045)

positive comments staff were excellent, lovely room and hotel in general. a wonderful stay
negative comments room service limited to sandwiches after 10pm, the ultra quick staff threw away our toothpaste thinking it was finished with!
Good
Anonymous (Young couple) 11 June 2008

La estancia ha sido bastante buena, con un sevicio amable y habitaciones con clase. (97765406)

positive comments limpieza, modernidad, buena situacion vistas al mar, camas muy comodas
negative comments nosotros estuvimos en zona king, pero la zona queens no es buena aunque las habitaciones esten muy bien, porque es muy ruidosa y poco intima, por lo que vale podria haber desayunos incluidos y algunos detalles mas en las habitaciones como bata, zapatilas
Good
Simon from London, GB (Solo business traveller) 27 May 2008

A very relaxing and efficient environment to stay whilst working in Brighton and not a chain hotel so the personal attention to customers was excellent. (97796671)

positive comments Great location and beautifully presented with subtle touches of excellent customer service.
negative comments Internet access must be fixed for me to stay again at the hotel whilst on business.

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