Anonymous (Same sex couple) 23 October 2008
No overall comment.
(107822236)

convenient location

- The advertised internet access was not provided. Apparently they ran out of coupons and didn't manage to get them during our entire stay. No compensation (even after multiple requests) was provided.
- Our request for having breakfast 30min early was not rejected outright.
Kilian from Uddevalla, SE (Other) 16 October 2008
Acepable hotel but apart from loation I would not recomand it
(107412256)

Location

To late breakfast times.
Anonymous (Solo business traveller) 15 October 2008
No overall comment.
(107257743)

great breakfast
friendly staff

noisy. the hotel is on a central street, and the rooms are not sound insulated, so you get to hear all that goes outside
Anonymous (Solo business traveller) 05 October 2008
Pleasantly surprised by location and general look and feel of the place. Staff and the food were both excellent.
(107638159)

Quality of food was excellent, decor and look and feel of hotel was very good, staff were very helpful and friendly.

Stairs would be an issue for elderly or disabled, room TV needs tuning in to main stations, check room cream sachets (one was off) and small packet of biscuits would have been a nice touch. Shared bathroom an inconvenience (especially for toilet at night) but acceptable for the price (just). breakfast service a little slow and could have done with starting at 8am rather than 8.30am for business travellers.
Anonymous (Same sex couple) 21 September 2008
OK if for leisure, not for business overnight.
(107232993)

Resupply of tea bags and milk.
bathrooms are clean.

The breakfast hours are too late.
Do not tidy the beds.
Do not clean cups in rooms after usage.
Too noise even during 4am.
Anonymous (Group of work colleagues) 10 September 2008
I don't think the Castle should advertise itself as a B&B----it's a bar that just happens to have rooms available upstairs. Felt like being in a college dormitory. Not worth the money. Would rather pay a bit more and stay somewhere nicer, cleaner, quieter.
(107152986)

Breakfast was fairly good.

Not a secure facility. Doors with "key codes" either did not work or did not lock, and were basically open to the public in the bar downstairs. Bathrooms were dirty. Staff was slow to help those staying at the hotel---people buying drinks in the bar were helped first, which is totally unacceptable. Suggested parking nearby was expensive and a far walk with luggage, but there was no loading zone out front. Very inconvenient for travellers.
Anonymous (Group of work colleagues) 12 August 2008
adequate
(108025300)

centre of town

extremley noisy. not ensuite. small room.
Anonymous (Mature couple) 12 August 2008
On it's own the B&B is fine, considering higher-spec places in the local area charge significantly more. However, when you experience it in conjunction with the disco-bar downstairs it fails for the simple reason that you can't get much sleep.
(108087565)

Basic but clean. Very central location. Staff warm, friendly and courteous. Good breakfast.

We got less than 3 hours sleep due to the disco/bar downstairs that had a dj and rowdy crowds until 3.30am. The Castle is trying to squeeze two businesses into one space: a popular disco-bar immediately below a B&B business. Not surprisingly, you don't get much sleep if you're a B&B customer. Also, throughout the booking process it was not explicit that none of the rooms were ensuite. Washing someone else's vomit out of the shower in the morning was not ideal...
Anonymous (Young couple) 30 July 2008
Luckily we enjoyed the music being played in the bar on our return in the early hours of the morning - it didn't stop until 3am and would have been very noisy to try and sleep through!
(97018022)

Location

Shared bathrooms
James from Hove, GB (Solo leisure traveller) 18 July 2008
No overall comment.
(108004536)

Clean nicely decorated room, central location

Quite expensive for a room that doesn't have an ensuite bathroom. No shampoo or complimentary items, so make sure you bring your own. Very noisy at night.
Anonymous (Group of work colleagues) 15 July 2008
No overall comment.
(97401039)
Nicola from Clevedon, GB (Mature couple) 14 July 2008
Very poor.
(108091387)

Room was reasonably clean

No information given that there would be a DJ from 10 pm - 3 am.
Two washrooms between several rooms - totally inadequate
Not even a shaver plug in the room or washrooms. Breakfast poor quality food.
Christine from Chancelade, FR (Solo business traveller) 28 June 2008
Hotel pleasant but very noisy . However it was 'May Week' in Cambridge!
(97959305)

Jolly atmosphere

Hotel having some building work done, difficult access to upper floors
Philip from ATHERSTONE, GB (Mature couple) 19 June 2008
We were attending a Cambridge May Ball so accommodation was at a premium. It was probably the best value compromise achievable at the price.
(97532395)

Room small, clean but basic. Shared Bathroom recently refurbished. Within easy walking distance of the central colleges - no worry about drink driving, taxis etc. Didn't get back to room until 0600, slept in until 1015. Came down at about 1045 to leave and was asked whether we wanted breakfast (included) - had assumed it would have finished much earlier, but being restaurant as well, was available until 1130, so pleasant surprise, including an excellent cappuccino style coffee, which I badly needed!
Polite helpful cheerful European staff more than made up for any lack of more than basic facilities.

No en-suite rooms and only one shared serviceable bathroom, however a second was being fitted out - a bit of a problem with a number of others probably preparing for the same night out, however in the event it wasn't a big issue at least not for us. We found it without too much difficulty, through good luck rather than good navigation (I had printed out a map) having negotiated the oneway system and roadworks. Parking in Cambridge always a potential nightmare and no hotel parking. We knew this and planned for it. Others had probably discounted this place for that reason, however in the event their loss was our gain. Unloaded in loading bay a hundred yards past hotel and then I went and parked the car about 20 minutes picturesque walk away on a residential street to west of the river for free. Didn't fancy paying NCP overnight rates!
Absence of decent convenient mirrors in rooms a bit of a nuisance.
I was a bit nervous about fire escape, as the place is a bit of a warren and one section of staircase was completely blocked by decorating equipment, albeit it did not appear to be part of the fire escape route. Plenty of signage, but did not appear to be illuminated, don't know whether this is required. In the event our room was quite close to an escape out onto the roof, so I was re-assured.
Andrew from Crawley, GB (Solo business traveller) 06 June 2008
Adequate for my overnight business purpose. However, would try the Crown Plaza next time.
(97330440)

Great location to City centre

Whilst clean etc the experience is very basic.
Anonymous (Solo business traveller) 21 May 2008
No overall comment.
(97734331)

The staff was courteous, rooms were kept clean, the bed was comfortable and the location was very central.

My stay was on a Saturday & Sunday evening when the DJ & nightlife was active until after 3am (Saturday). Having a room above the bar overlooking the main street, be aware of the acoustics. The fire alarm (faulty?) also went off numerous times while there during the day. There was only one bathroom/shower available for the guests at the time (although very clean), however I believe there are plans to have another one completed soon.