Anonymous (Mature couple) 27 October 2008
Good enough
(107301009)

Clean,tidy & friendly staff

Bit pricey especialiy as breakfast was not included
Rodney from Rochford, GB (Young couple) 27 October 2008
Hotel shabby, which was disappointing as we thought it would be better quality especially as we paid
(107879080)

Breakfast very good and staff were all friendly.

Grout between bathroom floor tiles not very clean. TV in bedroom did not work.
Chris from tauranga, NZ (Group of work colleagues) 21 October 2008
No overall comment.
(107383349)
Anonymous (Solo business traveller) 09 October 2008
No overall comment.
(107824408)

all very good
Anonymous (Solo leisure traveller) 25 September 2008
More detail neede to customer care - a sign to indicate the location of the dining room
A leaflet in the rooms about meal times.
(107191218)

Shower good

Wallpaper on bathroom ceiling pealing off
Curtain fitments faulty reported but nothing done
TV reception poor local news came from Bath & Bristol
Anonymous (Solo business traveller) 13 September 2008
Generally a good, central hotel.
(107149674)

Shower and toilet too small
As I am 40% disabled I found it very difficult.
Elizabeth from Rugeley, GB (Family with young children) 09 September 2008
A happy experience
(97594389)

Excellent, helpful staff

Iron I was given to use was not in working order, the thermostat was broken but I didn't realise until i burnt a hole in my blouse that i wanted for a very special ocasion
Anonymous (Group of work colleagues) 02 September 2008
No overall comment.
(107139870)
Diana from Tewkesbury,GLOS, GB (Family with young children) 17 August 2008
No overall comment.
(97599741)

we got there early at 8.30am and we were able to check in as the room had not been used the night before, they were very accomodating.

quite a walk from the town center, closed the kitchen at 9pm on a sat night.
Tonderayi from London, GB (Young couple) 08 August 2008
- Warm and welcoming.
(107112404)

- Very polite and friendly multicultural staff.
- Prompt communication and planning

I didn't get the room I booked for originally
ANTHONY from MANCHESTER, GB (Solo leisure traveller) 07 July 2008
VERY GOOD
(97591112)

clean good staff even the scaffolding up did not spoil the week

MAD NIGHT PORTER FIRST NIGHT BUT BY THE NEXT DAY HE HAD BEEN FIRED
Anonymous (Family with young children) 02 July 2008
My mother and aunt are both in their seventies, they did ask if they could be moved to another room but there was no availability
my mother quote to me on her return "It was a lovely weekend, we did laught it was like Fawlty Towers"
(97959770)

By using the internet was a great way of booking this hotel
The Langford was very clean and just minutes away from the beach

I booked the hotel as a birthday treat for my mother.
Hotel was under refurnishment.
Room was on the six floor (top)
Lift only went the second floor
No porters
Windows never opened - no air conditioner
Was given a fan
The lift only went to the second floor and their were no porters to carry their luggage.
The weather was very hot and their window would not open, they were given a fan but this was very loud throughout the night.
The television had buttons missing.
My mother did asked if they could be moved but their was no other rooms available
John from Barnstaple, GB (Solo leisure traveller) 16 June 2008
No overall comment.
(97305525)