Paul from Manchester, GB (Solo business traveller) 17 July 2008
No overall comment. (108011975)

Good sized room
Breakfast arrangements - signs to say where and what things are wouild be an improvement
Shower, was weak, and mould growth evident.
A from Bristol, GB (Young couple) 09 May 2008
Bad points: We had to hunt down reception staff ourselves which was rather disappointing, and also staff kept entering in the room in the morning even though we'd told the first person we didn't wish to be disturbed.
Good points: Good value, nice and clean, and everything worked as it should. (97944893)

Plain, simple and functional- just what we needed

A bath would have been good, and opening the window took up half the room!
Anonymous (Group of work colleagues) 20 April 2008
A very well run and clean hotel (97058712)

very good

nothing
Michelle from Gloucester, GB (Group of adult friends) 28 March 2008
No overall comment. (97845401)
Anonymous (Group of work colleagues) 11 March 2008
Excellent location, friendly staff. Rooms are small and basic but serve a purpose. Not sure it's worth the rack-rate. If it was cheaper I'd definately recommend it. (97071750)

Convenient
location
Very small rooms and not very well sound-proofed.
Anonymous (Group of adult friends) 23 February 2008
No overall comment. (97053531)
Michael from Aboyne, GB (Group of work colleagues) 09 February 2008
No overall comment. (97851771)

Closeness to railway
station
The hotel is basically worn out, overdue for refurbishment.
David from London, GB (Solo leisure traveller) 14 January 2008
No overall comment. (97009859)
Anonymous (Young couple) 03 January 2008
No overall comment. (97384412)
Anonymous (Group of adult friends) 25 December 2007
I would have liked to be have been informed that it was noisy outside - luckily I brought earplugs, but otherwise I would not have been able to sleep. (97366476)
Clean, compact, close to theatre and train
station.

It was very
noisy outside - thicker windows needed!
Greta from London, GB (Other) 20 December 2007
No overall comment. (97574484)
Garry from Peterborough, GB (Solo business traveller) 12 December 2007
Good value for money in a lively part of town. Can be a bit noisy outside, but didn't really filter into room excessively (97093213)
Price,
location (close to
New Street Station),
Reception Area well presented

Near a
noisy area of bars, but a reasonable job has been done of sound insultation.
Shower room was tiny!
Leslie from Arlington, US (Solo business traveller) 09 December 2007
I was initially given a room with limited or no internet access. The second night, I switched to a room where the internet access was adequate. However, the ringer on the phone was broken. An attempt to fix the ringer failed. An attempt to replace the phone broke the phone jack in the wall -- phone was replaced the next day. (97231285)
location and
price
first room -
internet didn't work; 2nd room -
phone didn't ring; last
morning - no
phone service at all
Peter R. from Huby, GB (Mature couple) 08 December 2007
would have liked to known what the actual accomodation included - ie the BED (97214892)

ease for
location and train
station (
New Street)

The Bed !! I reserved in advance a Double Bed - what we got was two singles pushed together -- which is not a double bed >??
Anonymous (Mature couple) 07 December 2007
Found breakfast area very spartan.A little more decor/atmosphere would help. (97021579)

Nice room.

Too few toileteries & coffee items.
Anonymous (Same sex couple) 03 December 2007
No overall comment. (97745806)

central position, nearby parking

standard of the room was very poor, he carpets were quite stained, the wall by the bed was crqacked and crumbling. The
shower area had lots of mold along the base of the tiles and the drain in the
shower was loose, revealing a filth and mold. The toilet was also in need of a thorough
clean.
Jamie from Belper, Derbyshire, GB (Young couple) 01 December 2007
No overall comment. (97595034)
Anonymous (Young couple) 27 November 2007
No overall comment. (97355933)
steven from hull, GB (Other) 23 November 2007
No overall comment. (97156681)
Anonymous (Solo business traveller) 20 November 2007
No overall comment. (97752404)
michelle from thornton cleveleys, GB (Group of adult friends) 20 November 2007
happy with location, hotel room barely reached a one star, breakfast was inadequate not a good experience wouldnotreccomend hotel (97895900)

it was central

dirty very
basic room
Dieter from Oyten, DE (Mature couple) 04 November 2007
No overall comment. (97644273)
William from Lightwater, GB (Solo leisure traveller) 20 October 2007
No overall comment. (97006334)

The
reception staff were delightful - very
friendly and helpful. I was looked after by a young French lady who was very charming. The lobby
area was pleasant and inviting.

The room was a bit shabby - especially the bathroom. The
location was exceptionally
noisy for a Monday evening (not your fault), but upi may want to think about better sound insulation on the front of the hotel.
Anonymous (Mature couple) 16 October 2007
No offer was made to deliver a morning paper.
I would like to have known that the room did not contain a hair dryer. (97716022)

No hair dryer provided.
Noisy - the noise not coming fom
outside but from other rooms.
Anonymous (Solo business traveller) 13 October 2007
No overall comment. (97124136)
Anonymous (Solo business traveller) 09 October 2007
No overall comment. (97065264)
JANE from MAYBOLE, GB (Mature couple) 08 October 2007
Enjoyed our stay. Room was very basic but had high standard of cleanliness which is extremely important to us. Shower room too was very basic but clean and the shower was excellent :) Can't complain at all and had a good nights sleep certainly not disturbed by any local noise despite the area outside being extremely busy as it was a Thursday night. Would stay here again for the price. (97261496)

Close proximity to Hippodrome and Bullring and easy
access from A38

No
breakfast included in
price !!!
sean from belfast, GB (Group of work colleagues) 07 September 2007
No overall comment. (97327971)
Clean hotel,
Friendly efficient staff, 5 min walk from
New street station & bull ring, £5
breakfast, Great
area for pubs restaurants shops etc.