Anonymous (Other) 18 July 2008
Food was brilliant, service not always with a smile though..... check in ok although reception was not manned and took a while for someone to arrive. Check out was ok, but no smile, goodbye or did you enjoy your stay - shame. (97144363)
Anonymous (Solo business traveller) 26 June 2008
I would stay again but would want a better shower and a tuned in tv. And hopefully i can get the internet to work. Otherwise it was a nice hotel. (108062194)
Lovely Staff.
Great menu Very spacious Room

Tv was not tuned in correctly so the colour was yellow and it couldnt be changed as it was set in a forign language. The
food was
lovely however, far too many flavours for 1 dish. over complicated a simple dish. The hose on the
shower was faulty so a nightmare to use. More water came out of the hose than the
shower. Couldnt get my laptop to work. limited conectivity. worked perfectly fine down the road tho.
Michael from Higham Ferrers, GB (Solo business traveller) 15 June 2008
Very good (97470181)
Clean,
quiet and reasonably priced

7.30
breakfast a
little late for guests using hotel when on
business
Simon from Maple Cross, GB (Young couple) 03 June 2008
A very good hotel representing excellent value for money, everything went very very smoothly from start to finish, and nothing was too much trouble for all of the staff that we met. I would stay again without question. (97662925)
Friendly staff, big well appointed room in a modern
decor, the
breakfast was excellent.

Not really a bad point for such a good hotel, although it's presentation was overall very very good, it did appear a
little "scuffed" in the common areas.
Anonymous (Mature couple) 29 May 2008
A very pleasant stay. Comfortable accommodation, friendly efficient staff and very good food which should be advertised more (97075605)

very
pleasant accommodation

Needed a
little updating and modernisation
Osama from London, GB (Group of work colleagues) 22 May 2008
Overall I enjoyed my stay at the hotel, the staff were friendly, efficient, and the food (dinner and breakfast next morning) was good. For the price I would say that The Carlton Manor Hotel is excellent value for money. (97531319)

The room was a good size and standard.
Internet access availability was an advantge.

The was nowhere in the room to work, had to use my laptop from the bed.
Katrina from Harrow, GB (Young couple) 12 March 2008
The Carlton Manor is an absolute treat. From the minute we arrived it was a treat. Pre dinner drinks in the bar with beautiful surroundings, comfortable and relaxed. The real treat was the outstanding home cooked freshly prepared food. Sea bass was excellent. Breakfast was the main highlight, the staff took all care to ensure everything is just a cut above. We will definately go back, even if its just to eat!!! 10/10 (97522409)

The room was
clean and very well appointed. Of a much higher standard than we are usually able to afford.

Nothing.
Anonymous (Solo business traveller) 12 February 2008
No overall comment. (97333815)

Good
location and
nice food.
Shower was faulty and was not fixed after informing staff.
John from LONDON, GB (Mature couple) 31 January 2008
As we only stayed one night we had no opportunity to use the restuarant apart from breakfast, which we enjoyed although the bacon was almost inedible, having said that we did enjoy our weekend. (97755887)
Large room,and
quiet.
Carrol from Tilbury, GB (Mature couple) 16 January 2008
An excellent stay, very friendly staff, nice comfortable room, very good food, will come again. (97621903)

Room was
clean, bright and
comfortable.

Room was too
hot, too much bedding.
Anonymous (Family with older children) 04 January 2008
This hotel is a real find. The rooms are a good size and very comfortable. The staff are friendly and knowledgeable and the food is excellent. Extremely good value for money. I will definitely return. (97354434)

Very
comfortable well furnished family room.
Eleanor from Middlesex, GB (Young couple) 12 December 2007
The hotel was more than I ever expected from a last minute decision and booking over the internet and the staff were all impeccable I cannot say more than that. The only thing I would have liked to see were more pictures of the accomodation but the suprose was very welcome when we arrived, thank you. (97117416)

The accomodation was fantastic, the web site pictures did not really do the hotel justice. It was beatuiful and the staff were
lovely. I would definately recommmend this hotel.

There was nothing I was paticularly unhappy with except the
shower as the temperature could not be reduced, therefore, it could not be used but the bath was
lovely and very welcome
Anonymous (Solo business traveller) 10 December 2007
I enjoyed my overnight stay. I had a good nights rest after a long drive - too many (more expensive) hotels are noisy or too hot, whereas but my room at the Carlton was quiet and cool. I would definitely stay there again if I return to the area for business. (97631165)

The bed was
comfortable,the room was cool, and there was no noise - I wanted a good nights sleep and got it! The
breakfast was also very
nice. All for a very competitive
price.
Andrew from Castleford, GB (Solo business traveller) 06 December 2007
No overall comment. (97612675)

Good
Atmosphere,
Clean and
comfortable
Not Applicable
Godfrey from Milford-on-Sea, GB (Mature couple) 05 October 2007
There is not a lot of choice for hotels in the area. The owners have tried to make this hotel comfortable but it seems they ran out of energy and stopped with the littlke extras which would have made our stay first class. (97825089)
location, staff and
food.

no hanging or storage facilities in bathroom,no place for towels etc window sash broken so window would not stay open without wedge. central heating left on, too
hot, toilet seat would not stay in upright position.
Anonymous (Mature couple) 30 July 2007
It started badly with us being offered a room that had not been properly prepared. We were quite disapointed in view of your mark at 9/10. However it was clean, the food was good and adequate and the staff were very friendly and helpful. We were happier when we left.
The telvision in our room was quite small and we didn't find a telvision lounge apart from the bar (97655615)

We were given a family room because we complained of lack of drawers and privacy.It was very adequate but still lacked privacy

No net curtains so overlooked even though our
view was of the back of the kitchen.
John from Northampton, GB (Mature couple) 30 June 2007
Good value hotel with a pleasant bar which has large comfy chairs. Decor was well thought out. Would recommend this hotel to anyone. (99613337)

Accommodation was very tastefully done. The room was
large and the bathroom huge

Pity the
view was of a caravan site (static, so not so bad.
John from North Shields, GB (Solo business traveller) 26 June 2007
Really good. Will stay again if price remains good as too far from town and you must take cost of a taxi (14.00) into account. (99952147)

Good
location.
Nice hotel.

Complicated TV.
Business people want no hassle getting something to work. There is a digi box etc and you have to work things exactly right to get the TV on.
Steve from Cambridge, GB (Mature couple) 13 June 2007
Although we only stayed two nights the hotel provided a very pleasant and relaxing atmosphere. (99723666)
Friendly helpful staff, and
great food!

Nothing.
valerie from bookham, GB (Group of adult friends) 31 May 2007
We found the hotel very clean, staff friendly & there was everything needed in our rooms.
Breakfast was also very good & plentiful, although it would have been nice to have been shown a menu, rather than just told what was on offer.
The directions given to the hotel were also very informative. (99570274)

Very
clean, good
directions &
friendly staff

No
menu for
breakfast
Anonymous (Family with young children) 23 May 2007
No overall comment. (99764031)
Clean room; plenty of parking spaces.

The room's
decor did not live up to its
price; the constant music over the PA during meals; big screen Sky Sports blaring out of the
bar.
Anonymous (Solo business traveller) 21 May 2007
It was so nice to stay in a hotel that served excellent fresh food and not at extortionate prices. I will be staying there again soon. (99229587)
Michael from Pontypool, GB (Mature couple) 20 May 2007
This is a hotel with a relaxing and informal atmosphere, with a bit of personality about it. Good local ales in the large bar and a very good value meal in the restaurant for dinner. After a peaceful night we took our time over breakfast and relaxed with coffee whilst reading the papers on sofas in the lounge. The staff are very friendly. I would say this hotel represents good value for money and I'm glad we stayed there. (99904381)

Our room and the public rooms had a bit of personality about them.
The friendliness of the staff.

The bed was too soft for our liking
Adrian from Anglesey, GB (Mature couple) 16 May 2007
No overall comment. (99023478)
Clean comfortable Hotel, efficient,Hard working,Polite and
friendly staff.
Food excellent and good
value. Would
return if in the
area again.
excellent
Anonymous (Young couple) 10 May 2007
No overall comment. (99529244)
Anonymous (Solo business traveller) 29 April 2007
Excellent hotel at a Lodge style price. (99067458)

Room, staff,
food.
Daniel from Biggin Hill, GB (Group of work colleagues) 24 April 2007
Good place to stay if on business in the area. A cheap, peaceful and comfortable alternative to the large hotel chains. Friendly service throughout. (99945390)
Great views overy countryside

Single room is very small
Anonymous (Family with young children) 09 April 2007
One of the best Hotels we have stayed in and will do so again. (99184989)
Clean and
pleasant with spacious
fresh looking rooms,first class
food.

Should have double rooms with single beds. Our party consisted of a daughter aged 20 and son aged 17.
PETER from WELLING, United Kingdom;GB (Mature couple) 08 April 2007
I would have liked the hotel directions to have been a bit clearer especially from the A12. (99469151)
comfortable rooms and very
friendly staff and
nice quiet location
Carol from Tonbridge, United Kingdom;GB (Mature couple) 04 April 2007
We found that hotel and staff were freindly and welcoming. Our bedroom was lovely and comfortable with everything that we needed to hand.
The evening meal we had was lovely and tasty and you could tell it was made in the hotel kitchen with fresh ingredients, dinner & sweet top marks, breakfast was great, we complimented the chef.
Would stay again if we needed to say in the area. (99537147)

warm and
welcoming, bedroom was pleasantly decorated with everything available that you would need.
Anonymous (Solo business traveller) 24 March 2007
I would recommend this hotel as very good value for money and I would choose to stay again when next in the area. (99942202)
Comfortable,
pleasant room, really
welcoming bar and good restaurant.

Cold room when I arrived and took a while to heat up
Anonymous (Mature couple) 20 March 2007
No overall comment. (99845573)
Jane from Hawkinge, United Kingdom;GB (Solo leisure traveller) 27 February 2007
No overall comment. (99504676)

The hotel is really beautiful, the staff are
friendly and the
food fantastic

The
shower needed fixing as the temperature couldn't be regualted properly. I was offered access to the facilities of the next room and that was fine.