Patricia from London, GB (Young couple) 04 November 2008
Tariff very good value based on a late deal. Ticked all the boxes on customer service and surroundings. Although we won't be booking for Christmas,the Black Lion looks like it would provide a real treat.
(107621602)

Charming, efficient and genuine welcome. All manner of information provided up front. Room spacious and warm. Lounge, a joy to sit in on in a cold wet Saturday afternoon. Slight problem with location of table for evening meal resolved without any fuss.

Whilst a lovely room, insulation from the noise of the bar/dining room below is poor. The eve meal was nice but the fish dish (accompanied by root veg!) was a bit mean for the price. Starter and cheese great.
Anonymous (Mature couple) 14 October 2008
No overall comment.
(107729308)

Good beer, wine and food. Nice linen, good furnishing
andrew from bury stedmunds, GB (Young couple) 23 September 2008
Excellent,thoughly enjoyed our break.( great weather too!)
(107259870)

Lovely decor,very spacious,clean and good views over village greens.
Anonymous (Young couple) 29 July 2008
Excellent, would recommend to others.
(108083836)

Excellent, professional staff who were friendly and polite at all times. Facilities in the room were also of a high standard

The decor in the room was very over the top, mismatched etc.
Anonymous (Mature couple) 28 July 2008
No overall comment.
(107120248)
Anonymous (Mature couple) 17 June 2008
great and will definitely be looking to go back.
(97352658)

lovely,comfortable hotel.very pleasant staff and a great bar manager.

room decor very,very dark and noisey extractor fan in bathroom also wash hand basin seemed as if it was on a slope!!!
Jayne from Newport, GB (Mature couple) 11 June 2008
A brief but enjoyable stay and we would definately consider staying again if we are in the area.
(97245759)

Nice location, easy parking, friendly welcome, good lunch: quickly served, spacious room, relaxed atmoshere.

Shabby decor in places, e.g chipped sink in bathroom, chipped paintwork on skirting boards, however this did add to the 'old but charming' nature of the inn.
Geoff from Stamford, GB (Mature couple) 14 May 2008
The Black Lion Hotel was chosen as being convenient to our final destination(Lavenham) and the quoted price was within our budget. The internet booking gave relatively little information about either the cuisine or the hotel's very attractive location. In the event we were pleasantly surprised on both counts,and you might consider publicising these aspects on the booking website.
(97413695)

The restaurant was excellent, the breakfast menu in particular was impressive(and lived up to its promise). Our room was interestingly quirky with a pleasant view.

The hotel car parking area is limited, but on-road parking is readily available.
John from Kettering, GB (Mature couple) 14 May 2008
An enjoyable 2 nights. Friendly and helpful staff. Can't find anything to fault
(97455379)

Pleasant surroundings, good food, comfy bed, great view over Long Melford village green

Nothing
Anonymous (Mature couple) 22 February 2008
this hotel is a little frayed around the edges.needs a new chef for staters but it try's very hard to be posh.that said we loved it.
(97336744)

the bathroom

the food
Anonymous (Mature couple) 14 February 2008
The hotel was a very pleasant surprise especially the high stamdard of interior design, we liked the traditional(Four poster bed) mixed with the latest designs and technology. The relaxed atmosphere and lovely food at the hotel in a beautiful setting made for a realy lovely weekend. We would definately recommend it!
(97095169)

The high standard of decoration of our suite.

If I was really being fussy the door handles could do with being replaced.
Carol from Uxbridge, GB (Other) 06 February 2008
No overall comment.
(97906201)

All the staff were lovely, very friendly, even the house keeper. The food was excellent and the room very individual and luxurious.

Our stay was too short. More information about the village and the surounding area would be good and less about the owner.
Ronald from Hornchurch, GB (Mature couple) 18 January 2008
This has been the second visit to the Black Lion we have made in the last two months.
And we will book again,there is nothing about this Hotel you could dislike.
(97408275)

Location / Staff /Food
Anonymous (Mature couple) 16 January 2008
Both myself and wife can only speak highly of the service,accommodation and food we recived during are stay.
(97576168)

The room was exellent a very enjoyable stay all round
nicholas from Cardiff, GB (Young couple) 03 January 2008
No overall comment.
(97579917)

The hotel was smart yet homely, the staff friendly but professional.

The heating in our room was not working and there was no hot water in the morning.
Georgina from Billericay, GB (Family with older children) 28 December 2007
Excellant friendly hotel with feature rooms and a very warm atmosphere.
(97272905)

The rooms were really attractive and the bed was comfortable. Staff were very friendly and the freshly cooked breakfast was excellant.
Janet from Weybridge, GB (Mature couple) 04 December 2007
We had a relaxed evening with excellent food and wine. Perfect for a wedding anniversary treat.Time from the M25 and most direct route would be helpful. The instructions in the hotel room were most informative about the histroy of the hotel , town and environs.
(97455424)

we stayed in the suite superior deluxe room. The features were in keeping with modernisation of the hotel but in a historic setting. The aspect was lovely and the 4 poster bed really comfortable. Restaurant was excellent. discreet subtle service and the concierge was VERY welcoming meeting all our needs very graciously.

unfortunately the hair dryer however overheated and smelt
RON from Hornchurch, GB (Mature couple) 01 December 2007
We are frequent visiters to Suffolk,and this Hotel was by far the best we have stayed in.We have previously stayed in all the so called finest hotels.
None one of them have treated us as well as they have done in this Hotel.There is no doubt that we will book this Hotel again,and recommend it to our relatives and friends.
(97976091)

All the staff were very polite and respectful,and the room was large
and very comfortable.And the food was wonderful.
Steven from Southend on Sea, GB (Young couple) 04 November 2007
very disappointed that we could not get any bar food or snacks, only food available was in the restaurant during its opening hours. This establishmenmt appears to be a restaurant with good accomodation rather than a good hotel with a restaurant.Probably would not stay again unfortunately.
(97310440)

Location

unable to get any food apart fom when the restaurant was open and then no bar meals.
Anonymous (Mature couple) 31 October 2007
Excellent hotel, well situated for Long Melford, with attractive individually designed rooms and wonderful food in a choice of restaurant settings. We arrived by bike having taken advantage of a special offer, didn't have any problems at all, but probably would not have booked at full-price rates.
(97161921)

Both room and food were excellent and the fact everything ran smoothly

Very little, Room a bit hot, larger bath sheets a bit nylony
ian from sheffield, GB (Mature couple) 24 October 2007
We were down in Suffolk for a wedding. We did not know the area that well, so when booking on line we were taking a chance with the facilities.
We were in a hurry when we arrived to change for the wedding we were going to, we were allowed to use our room, even though it was not ready, which was really handy.
The staff were very friendly all the way through our stay, and the breakfast was excellent.
(97796220)

Very clean and modern, all facilities needed were there.
Stephen from Theydon Bois, GB (Mature couple) 03 October 2007
A first class choice for staying in Suffolk.
(97711104)

Clean, comfortable and friendly and wfficient staff. Excellent food.
Anonymous (Mature couple) 17 May 2007
No overall comment.
(99187076)
Anonymous (Young couple) 09 May 2007
No overall comment.
(99421705)

The food was excellent.

Parking a little difficult.
Anonymous (Young couple) 29 March 2007
The hotel was well positioned in a small village setting overlooking the green. food was good allthough we prefer home style cooking to al'acat. Overall though the hotel was most accomadating and we would highly recomend it to our friends
(99622408)

clean bright and great views

the food, wasn't enough home style meals, although the hotel did cater for our requirments when asked!
KEITH from HUNGERFORD, United Kingdom;GB (Mature couple) 14 March 2007
Lovely hotel with superb rooms and excellent food in a beautiful location. Only one minor negative point;- only a few car parking spaces.
(99020780)

Superb room (Julienas). Excellent food, Especially breakfast.
Anonymous (Young couple) 25 February 2007
No overall comment.
(99799317)
Colin from Grays, United Kingdom;GB (Young couple) 19 February 2007
I would recomend this hotel to anyone. The food is of a very high standard and the rooms are all individual and charming.
I believe there is a room suitable for taking children which is a great idea.
(99037943)

The atmosphere, food and location. All very pleasant indeed.

The bathroom robe was too small. And that is the only issue we had.
Anonymous (Solo business traveller) 26 January 2007
A quirky and imaginative hotel, offering reasonably priced accomodation and tone of the best breakfasts I have ever had.
(99820773)

Clean and comfortable
Anonymous (Mature couple) 03 January 2007
No overall comment.
(99386222)
Melida from London, United Kingdom;GB (Young couple) 09 December 2006
Absolutely lovely decorated and furnished rooms, ideal for people looking for a romantic, yet still affordable, break away (whether weekend or weekdays). I feared it might be kind of 'dusty' old-fashioned and dark but the bright and very clean rooms, bar and restaurant were a pleasant surprise. Although we were guests from Mon to Wed it felt like a weekend or holiday. Just right if you look for something quiet but with a charming ambiente and very good food.Service was very friendly and warm. Would go again any time.
(99099356)

The decoration/ furnishing of the rooms and the building throughout. The service and the food.