Anonymous (Solo leisure traveller) 18 November 2008
No overall comment.
(107435916)
Anonymous (Same sex couple) 29 August 2008
highly recommended but do expand your reception area which is simply not fit for purpose.
(97638805)

facilities and location excellent. terrific food. wonderful, helpful &polite staff.

very noisy in the night both from guests next door & boilerroom(?)
Anonymous (Solo leisure traveller) 12 August 2008
No overall comment.
(107270821)
Lee from Wrexham, GB (Same sex couple) 01 July 2008
Excellent
(108029162)

staff excellent and very helpful
Room excellent
location excellent

None
Anonymous (Mature couple) 12 June 2008
Glad we chose you,perfect location really good staff and very good facilities
(97352488)

Location, Staff, Size of room, Facilities, Comfortable beds

Wardrobe,Fridge,Bedside Table/Lamp far too close together
1 Chair for 2 people!
Jenni from Letchworth, GB (Solo business traveller) 05 June 2008
No overall comment.
(97673538)
Anonymous (Mature couple) 20 March 2008
The central location was excellent, near the railway station and in the city centre.
The hotel was smart but rather pretentious. Staff friendly and helpful.
(97791605)

Location. Smart hotel. Friendly, helpful staff.

Lack of attention to detail - eg, only one cup on hospitality tray and coffee, milk etc had not been replenished; only one robe and pair of slippers, etc, in double room.
Room was much too hot and it was difficult to turn heating down.
No operating instructions for tv, shower etc.
Turndown service unnecessary.
Staff were almost too attentive: eg at dinner, in a small room with two couples, it was not
possible to have a private conversation because the waiter was hovering the whole time.
Anonymous (Other) 13 March 2008
No overall comment.
(97465935)

location, friendly and very helpful staff,

room a tiny bit small
Anonymous (Solo leisure traveller) 08 November 2007
No overall comment.
(97872347)

Stlyish room, good amenities
Alison from Shildon, GB (Young couple) 05 November 2007
No overall comment.
(97680481)

ideal location close to for city hall
David from old windsor, GB (Young couple) 25 October 2007
No overall comment.
(97246770)

eveything

not being able to smoke in the room
Anonymous (Mature couple) 07 October 2007
i would have liked to know more about parking
(97332189)

clean

rooms a bit small
joan from merseyside, GB (Mature couple) 27 September 2007
Hotel is on site of an old technical school. They have retained a lot of the features and old photos of both the industry and pupils that took place in and attended the school respectively maintaining the character and adding to the experience of the stay. The accommodation was fantastic, very clean and beautiful rooms. Staff were very friendly welcoming and as personal touch bed turned down when we were out and chocolates left. Hiccup at breakfast but staff were very courteous and apologetic. Would definitely stay again and recommend to anyone.
(97449171)

Cleanliness, retained structural features and pictures of building previous use, personal touches bed turned down when out chocolate left,
JAMES from CHESTERFIELD, GB (Young couple) 31 July 2007
No overall comment.
(97600846)

Very modern feel hotel however it has kept a lot of its original characteristics from it's historical roots as a boys school.

There was nothing I could fault about the hotel. The only slight downside was the fact there is no onsite parking. However the staff were Extremely helpful at directing you to a local subsidised secure car park that was very reasonably priced.
maria from stamford, GB (Mature couple) 23 July 2007
No overall comment.
(97323536)
Helen from Ipswich, GB (Family with older children) 22 July 2007
No overall comment.
(99609142)

Attractive building, nice decor, comfy bed, lovely toiletries etc.

TV, films, internet didn't work. Restaurant poor, breakfast not included in price, car parking horrendous. Noisy air conditioning unit.
Anonymous (Mature couple) 20 July 2007
Generally lovely hotel just a few minutes walk to shops and theatres, could do with valet parking or parking nearer to the hotel
(97714061)

Very pleasant decor, very clean and lovely spacious shower which worked well

This hotel does not have its own car park, and arriving late at night meant finding the car park and getting back to the hotel difficult
Phil from Manchester, GB (Young couple) 03 July 2007
No overall comment.
(99291437)

The staff were clearly very well trained, and were very polite and friendly.
The hotel was quiet and had a good nights sleep.

It was the first week of the hotel being open, so took a chance and generally okay. But overall the hotel was only just about ready to be open.