Bruce from Dundee, GB (Solo business traveller) 08 November 2008
No overall comment.
(107314186)
David from osnabruck, DE (Other) 03 September 2008
mostly very good.....
(107249027)

Clean....friendly check in staff and concierge especially

some broken glass in room...
poor service at restaurant...breakfast....staff attitude was disrespectful and interuptive
drink service at bar was average.............still had to pay for a drink that had run out of mixer!!!! What! It should have been covered by the hotel as an apology
JOHN from Sault Ste. Marie, Ontario, CA (Mature couple) 01 September 2008
No overall comment.
(107129995)
Anonymous (Solo business traveller) 01 September 2008
No overall comment.
(107186110)
Denise from Maidenhead, GB (Young couple) 31 August 2008
Beautiful hotel in a great location and the prices at the bar are quite reasonable. Only considered this hotel because of the price, hilton website wanted twice the rate I paid.
(107169324)

Great location, near pedestrian bridge into central canary wharf.
Standard room is large and well maintained. Lovely bathroom.

Outside of hotel is being rennovated (although hotel only 2 years old) so it's easy to miss the entrance in the scaffolding. I didn't hear any noise from the works once inside. 15 pounds a day internet rate excessive.
Anonymous (Young couple) 08 August 2008
No overall comment.
(97030476)
teresa from portmouth, GB (Young couple) 31 July 2008
No overall comment.
(97142326)

excellent value for bed, breakfasg and evening meal. easy access to tubes and lovely shopping malls.

could have a swimming pool and spa in hotel.
Anonymous (Young couple) 29 July 2008
very clean rooms and general upkeep very good,meals buffet style with good choices,staff were extremely helpful and efficient.nothing was too much trouble.
(97079390)

we could not fault the friendliness and helpfulness of the staff.nothing was too much trouble and we would definitely return again.
Anonymous (Group of work colleagues) 29 July 2008
excellant thank you
(108027945)

clean
lovely bed
massive room
check in and out so quick

didnt spend long enough there
v expensive drinks
Anonymous (Family with older children) 29 July 2008
had a fab time
(108099914)

great location for what our family needed. great food.

had to request the additional bed for our daughter twice and it arrived on the third request
Anonymous (Mature couple) 28 July 2008
No overall comment.
(97967012)
Anonymous (Mature couple) 16 July 2008
No overall comment.
(108068503)

i didnt get the room cause you mother fuckers didnt book it and you cunts took my money
Chantal from Jersey, GB (Solo business traveller) 10 July 2008
good clean hotel helpful staff but over priced food and drink and limited menu
(108095550)

size of room

remote control batteries did not work, expense of room service and alcoholic beverages
Anonymous (Family with young children) 25 June 2008
excellent
(97190793)

very modern, clean and good service
Anonymous (Young couple) 23 May 2008
No overall comment.
(97758788)

I was very happy on all levels and it was a pleasure to stay in the Hilton London Canary Wharf Hotel

There was not really anything to dislike.
GERALD from LONDON, GB (Mature couple) 23 April 2008
No overall comment.
(97214907)
fay from Spalding, GB (Young couple) 18 April 2008
No overall comment.
(97446521)
Stephen from Southampton, GB (Solo business traveller) 17 April 2008
No overall comment.
(97179431)
valerie from west moors, GB (Family with older children) 16 April 2008
We really cannot fault this hotel - accommodation first-class, and staff were all very attentive with excellent customer service skills.
We would definitely stay here again.
(97082846)

Very spacious and comfortable bedrooms and bathrooms.
emma from greenwich, GB (Mature couple) 16 April 2008
A very safe, pleasant, and relaxing stay.
(97244738)

The comfort zone - security-space- well stoked bar- tea-coffee superb bathroom and the nice touch of the bathroom scales, Crabtree and Evelyn soaps and body lotions-complementary papers. Iron ironing boards hair dryer, papaer and a pen!
Anonymous (Other) 09 April 2008
No overall comment.
(97862849)
andrew from tenbury wells, GB (Mature couple) 26 March 2008
No overall comment.
(97557866)

cleanliness and politness of hotel and staff

nothing
jennifer from london, GB (Young couple) 05 March 2008
would like confirmation that paid as believed i had as gave my card details over the net,but when arrived at hotel,they insisted i only booked the room not meals and had not paid..
(97320642)

size of the room,friendly and helpful reception staff and cleanliness

was a mix up with my booking as booked half board but hotel did not have this information
Anonymous (Family with older children) 05 March 2008
Everything was lovely, we loved the contempory feel to the hotel, it was lovely and clean, we had a club sandwich which was lovely but a bit expensive for what it was, we also went out to breakfast as we thought that was very overpriced. We will defininitely come back and will also recommend to friends and family. Also great location.
(97566941)

Very clean, room very spacious, nice toiletries,overall very good.

The bed was a bit small could have done with a 6ft as there was the space, also springs were a bit worn which actuall let the stay down a bit as everything else was really good and a good nights sleep is so important.
Anonymous (Young couple) 30 January 2008
There wasn't enough towels available when using the leisure facilities, so we had to go back to our room and use them.
The main complaint we had during our stay was when we were dining in the hotel restaurant, Cinnamon. The 4-5 staff members in the restaurant were all congregating around the front desk of the restaurant and constantly watching us as if they were at a loose end and we were their entertainment. This was very off putting and ruined our meal as we couldn't wait to leave.
(97242179)

The room was clean and comfortable and staff were all friendly
Stephen from Southampton, GB (Solo business traveller) 29 January 2008
One of the best rooms available in the Canary Wharf area, I challenge even the most jaded business traveller to find an area of complaint. But I did find the bar area anything but cosy and welcoming. Fine if you're in a group, but hardly the place you want to sit down and relax on your own after a hard day at the office.
(97395571)

A large, beautifully furnished room. Really first class.

The bar and lobby is very cold and functional
simon from fowey, GB (Mature couple) 16 January 2008
No overall comment.
(97308756)
suzanne from BRISTOL, GB (Group of adult friends) 15 January 2008
No overall comment.
(97256741)

the room was lovely.

the bed was not great,, but the style of the room made up for it
John from Southsea, GB (Group of adult friends) 27 December 2007
No overall comment.
(97656888)
Anonymous (Mature couple) 23 December 2007
No overall comment.
(97862804)

Plenty of room. Comfortable.

The shower control took some working out! The bath was dangerously slippery!
Anonymous (Group of work colleagues) 19 December 2007
No overall comment.
(97013355)
Kevin from Crawley, GB (Young couple) 12 December 2007
No overall comment.
(99536369)

very good service

nothing the hotel was perfect
Anonymous (Young couple) 21 November 2007
No overall comment.
(97787866)
Anonymous (Group of adult friends) 04 October 2007
No overall comment.
(99540323)
Vincent from West Drayton, GB (Mature couple) 26 September 2007
Check in was fine though delayed by 1 hr due to room stil be cleaned.Had arrived at 2-00 but room not ready until 3-00pm.
Service at reception very good at check in and check out stages.
Only issue with mini bar as not aware that items were on a sensor so we removed items to look at in more detailed and then we saw that these would be charged to our bill. Though this was sorted out at check out, would refer information to have been displayed more prominently.
(99446395)

The facilities provided. Cleanliness and setup of room.Spacious room
Check out time.
Anonymous (Mature couple) 29 July 2007
No overall comment.
(99170869)
Anonymous (Mature couple) 27 July 2007
This hotel is in a great location. No problems whatsoever with the accommodation. We did get locked out at one stage because the door lock broke but all was fine wehn we returned.
(97423605)
Anonymous (Mature couple) 26 July 2007
No overall comment.
(99382127)
Anonymous (Mature couple) 26 July 2007
No overall comment.
(99978851)
colette from rainham kent, GB (Young couple) 13 June 2007
Hotel staff extremely helpful. Fast smooth check in. Concierge very efficient, booking taxis and restaurant. Beautiful room, very clean and spacious. Excellent breakfast, being one of the best hotel breakfasts we have had in a long time.
(99846103)

Spacious clean and modern
Mr & Mrs N from Colchester, GB (Young couple) 30 May 2007
Brilliant
(99729768)

Excellent service from staff who also smiled and made friendly eye contacts. The rooms were clean and peaceful. The breakfast was excellent and staff were most helpful, polite and courteous

None - although I think the prices per room were a little on the high side considering the location of the hotel.
Anonymous (Same sex couple) 25 April 2007
No overall comment.
(99346451)

modern and clean rooms

too hot in the bed to heavy duvet cover
Joanne from Nottingham, United Kingdom;GB (Young couple) 25 April 2007
We would definitely use this hotel again. It was completely stress free and well set up for London Marathon runners
(99696850)

The size fo the room, the cleanliness, the accommodating staff, the other facilities, the location

The sink and the water in the gym shower took a long time to drain
Anonymous (Young couple) 14 April 2007
No overall comment.
(99444919)
Geraldine from Clonmel, Ireland;IE (Other) 01 February 2007
Lovely new modern hotel, nice bar good staff and a great location beside South Quay DLR . Walking distance to Canary Wharf and Jubilee line into city centre. Overall an excellent place to stay in this area.
(99941876)

Location , modern decor and staff

nothing
Anonymous (Other) 12 January 2007
staff very good friendly and helpful
(99125290)

clean fresh modern well designed

breakfast food warm not hot
Julia from New Barnet, United Kingdom;GB (Young couple) 10 January 2007
No overall comment.
(99996805)
Andrew from Camberley, United Kingdom;GB (Mature couple) 05 December 2006
No overall comment.
(99627120)
Anonymous (Solo business traveller) 21 October 2006
No overall comment.
(99730629)

clean, comfortanle, friendly & local to function

no facility in room for making tea/coffee
Nigel from WOMBOUNRE, United Kingdom;GB (Solo business traveller) 08 September 2006
No overall comment.
(99531257)