Etap Birmingham Centre

Basic room, but fair price, would only use for 1 night (108075153)

Clean & tidy

Extremely small room

good (97705756)

Stayed in Etap in Europe loads of times familiar layout, cheap, good location

no kettle

We enjoyed our stay, were treated courteously and would come again. (97431680)

Fairly central. Quiet. Clean room (except as below). Gay-friendly.

Room could do with a clean coat of emulsion paint.

This is a very good value hotel, and the breakfast was particularly good value, if you are happy with cereals and toast, etc (for which most places charge you nearer £5). (97234752)

Clean and comfortable

No kettle. £1.20 is very expensive for a cup of tea (especially considering you can drink as much as you like with your breakfast for £2.90!

No overall comment. (97839468)

value for money, simple but functional room

floor / carpet was dirty, needed a good hoover and poss cleaning

the hotel was over all a deal and the reception clean and fresh.free parking brilliant and protected. all i have to say is your management need to sort out room cleaners as the marks on the wall could of been removed with soap and water. a bit of pride in their work would of made the stay even better.i called friends who where in the area and they came to stay in the hotel when they saw it and the price. (97367723)

the hotel reception was very clean.and the price was exellent.

the walls in the room could do with a lick of paint and or a good clean. think that is down to the cleaners who should take more pride in there work.

Room was very cold, and no heating facilities. Tap on sink not plumbed correctly turn to hot got cold water and vise versa. Facilities adequate for overnight stay, but not for longer. (97538339)

it was clean and tidy. handy location to were train station so could get where needed

Room was very cold, shower cubicle actually in room rather than in seperate bathroom or behind an actual door, had plastic door which could be seen through

All excellent, will be using this hotel again. (99730001)

Nice location, clen, striaght forward.

I was disappointed to find the room had no basic facilities such as tea and coffee making equipment or hairdryer. The room also had little privacy - there was just a walk in shower, small toilet and the sink was located in the bedroom area, however the room was clean and sufficient for an overnight stay. (99951174)

the price of the accommodation was very reasonable

the lack of facilities

Cheap hotel ideal for 1 night but I would not stay there any longer (97370544)

Good value for money

Not enough car parking spaces The room was clean apart from the carpet which had not been cleaned properly, it was very dirty around the edges and there were a few screws lying about

Basic is the word but that was all we needed. I was shame about the issues of broke toliet and price change and paying elsewhere for parking (97787968)

The toliet did not I did not report it. The car park was full so had to pay to park in sister hotel. Booked on the internet at 35 pounds told it was 38 pound as price had increased

Good (99163479)

friendly

Only problems were, no one told us that we had to get car park ticket punched. Your pillows are far to hard.

Apprehensive before booking, all went well, car parked, checked in by attentive Spanish lady from Madrid, Maria. Room smelly...SMOKE. Clear check-out good experience! Thanks (99886130)

simple, basic, functional

Given a smoking room....go No smoking, please

Ideal for an inexpensive one night stay but would not consider a longer term stay as the rooms lacked character and were far from being a home from home. (99983796)

Clean and warm

Lacked character or comforts

adequate for the purpose i need and staff very helpful, price good, just room didnt feel very inviting and i had to carry all my equipment a long way to my room. (99473909)

a good shower and toilet facility and spacious eating area for breakfast

Not enough space in the room around bed area, dirty walls and bland decor, poor selection for breakfast not enough choice. limited parking for convenience for size of hotel.

No overall comment. (99038884)

the accommodation was good and clean infact better than expected.

very disapointed with the breakfast, iwould not recomend it .

No overall comment. (99153313)

fairly comfortable

3 bed room was 1 king bed + bunk bed ( i wanted 3 separate beds), toilet should be bigger and have sink in toilet room (NOT outside)

From the booking online to the stay everything was great shall tell everyone about the stay , the staff were great and the room has everything you need. (99468233)

No overall comment. (99004449)

Clean & comfortable. Good shower.

Would have preferred a full cooked breakfast

No overall comment. (99867750)

Great value for money

Sink in room rather than separate room.

In general very good. Only problem was the room we were originally allocated had already got some one in it, and so had to go back to check in, which with luggage was a bit of a trek. Also there were problems with the card key, which would not open the door of the room which we had eventually been allocated, so another trip back to reception. Also, insufficient secure car parking at Etap, which either meant parking on road or further trip to ISIS hotel. (99065222)

room was clean, and good value for money. Perfectly adequate for a good night's sleep after the journey

would have liked more pillows

No overall comment. (99021242)

Price, cleanliness, and friendly staff. Excellent.

Small variety of tea available from the machine out of hours.

This hotel is ideal for young people like myself who are just looking for somewhere to crash after a night out. I was ok as I had a room to myself, but the rooms sleep 3 people so my friens who were sharing didnt like the fact that you didnt have much privacy in the shower (it was in the bedroom with just a glass screen). The beds were comfy but it was hard to sleep much because of the noise from the road and the rest of the hotel. (99735058)

It was close to city and centre and very cheap

It was noisy and the car park was full

Room Size small for three adults Even though room booked for three top bunk not made up Staff polite and pleasant (99402770)

Near Birmingham Centre

If I had known room was so basic would not have booked hotel

I booked this hotel for one night at the last moment and since it was a cheap and easy solution I did not expect much. I cannot say I was totally dissatisfied, but I do believe the fields mentioned above can be improved within reasonable expenses. The rooms were pretty basic in equipment, but I do not mind that at all, so long as what *is* there is clean and works properly. I was happy with the breakfast offered and the available snacks, but I think it would cost nothing for the staff to smile occasionally and treat the guests as people, not as money bags. I would recommend this hotel to people who travel on a tight budget as it is very conveniently located and vgood value for money, but I would seriously take into consideration the fore mentioned issues. (99282453)

Good value for money. Room was reasonably sized and fairly tidy. Very good lighting. Breakfast was also very good value (all you can eat for £3. Good location - 10 minutes walk to the city centre.

The towels had stains and hairs on and nor did they smell freshly washed; I therefore didn't use them, I had thankfully brought my own. The mattress on the bed was the worst kind of foam; I know and appreciate it is a budget hotel, but I hardly got any sleep during the night, I would have been better off sleeping on the floor. Finally, the staff were too impersonal and did not seem particularly organised. I had been waiting for a while before checking in and there was no queue, there were people who came in after me and got served before me.

comfortable (99600693)

clean tidy staff pleasant and helpful

No overall comment. (99207578)

it was cheap and cheerful!

Clean compact conveniently located hotel with helpful friendly staff. (99477619)

Accomadation was compact but fresh clean and tidy.

No in room tea or coffee making facilities.

No overall comment. (99117568)

For the money it represented good value for basic no frills accomadation

For the price, a better than average hotel. Breakfast could have been a bit more varied, but I suppose we got about £2.95 worth. Free parking in Brum a plus point. (99312389)

Safe, secure. Friendly reception staff. Good car parking. Near Central Birmingham

Room basic, but what we expected. Could not get any heating on in room in what turned out to be a cold night, had to rely on spare duvet to keep warm.

Good. Was perfect for a one night stop. (99964723)

Security check when we arrived

Tills were being balanced during the busy breakfast period and we couldn't pay by card.

Wish i had known i needed ear plugs! No problem once you've got them, but missed out on my first nigh sleep!!!! (99455710)

This hotel was very close to the city centre, well located for shops, bars, restaurants etc... Staff very friendly and helpful. Shower was fab!Brilliant value for money.

The fact that is is so close to the main Bristol Road. We had a front room which was fine except for the fact of the traffic noise! Did require having to go out and buy ear plugs! Wish i had known this for the first nigh sleep!!!!!

The hotel was clean, tidy and very well staffed, the staff were very accomodating especially as we were coming in for a weekend with a 4 year old and didnt know the area. The security was also very good and it was easy to get taxis and make our way tot he city centre which was well sign posted anyway. The hotel was full yet we were not disturbed by any noise at all. it was refreshing to see people enjoying themselves yet using the hotel facilities respectfully and not causing any problems throughout the 24 hour services. I would definately use the hotel again for any other trip. it was also a delight to see all different walks of life and nationalities congregating together after a night out over a cup of coffee being very sociable. (99870446)

it was very clean, basic but sufficient and the staff were extremely helpful, breakfast was excellent value for money even at 4 am before our departure. Change of towels and cleaning of room on daily basis and hotel was in excellent position for the theatre, and shopping as swell as restaurants. Free phone taxi service also was very good.