Swissotel The Howard London

A wonderful stay, probably our best hotel experience in this country. The hotel is central, just metres from the underground and perfect for all the main London attractions. (107278625)

Excellent view and very well appointed room (free upgrade). The hotel has a lovely decor and the bars and restaurants are relaxing and welcoming. Very polite and well informed staff.

Breakfast is expensive and not inclusive.

Excellent all round (108011119)

service quality superb

Pleasant. Stained cushions not what one expects from an hotel of this quality, but overall room, cleanliness and service were good. Views of the River Thames were exceptional. (108020530)

Room size good, staff very helpful, first-class riverside location , in-room facilities. Reaction of staff to deal with water leak from air-con fast and effective.

'Throw cushions' on bed slightly stained.

Very pleased (97096861)

Great service - upgraded to room overlooking Thames

room was ok, not really 5 star. (97118280)

good location.

building work was being done at the time we stayed at the hotel without any warning-very loud. mini bar and bar in the hotel was very expensive (aswell as breakfast). i know london is alot more expensive than what we are used to, but i think the hotel prices were over the top.

had a lovely stay (97625352)

lovely hotel, close to underground / covent garden / the strand

had we known we were getting an upgrade to a suite, we would have brought a camera! I suppose this is impossible? Maybe an email the day before? (97676756)

the views, the terrace, the facilities

the noise from the service lift, coffee machine did not work, breakfast staff seemed confused by our orders

Only comment would be the price for drinks in the bar, just short of £16.00 for two drinks (bottle of beer and a vodka/blackcurrent/lemonade). (97506168)

Well appointed room, clean, nice room accessories great coffee machine.

The location was superb as I attended an event held at HMS President. The room was comfortable and the relaxed atmosphere reminded my Husband and I of our honeymoon. We will revisit as often as we can afford. The flexibility of staff was appreciated, I was feeling unwell on the Saturday and was able to have a generous helping of honey and lemon juice. The customer experience was extremely positive. well done! (97076802)

The excellent river views and general customer care

Noting - wish we could have stayed longer!!!!

Best thing about hotel is the location. Staff very friendly and helpful. Room average for it's class, but all required facilities there and in good order. Public areas of hotel are stylish. (97934253)

Great view from the room across the Thames.

The situation was ideal as I was taking my elderly mother to London to see a show in the Strand and a trip on the eye. The rooms and facilities were excellent and the attentive waiting staff and reception staff could not have been more helpful. (97463625)

Situation of hotel and river views.

Hairdryer confined to bathroom - standing for 20 minutes trying to dry hair in a steamy bathroom is not good.

No overall comment. (97288972)

bed, coffee machine, view river,

air/con poor. small shower screen

No overall comment. (99513370)

the room and the view was fantastic and the staff were very friendly and helpful would definately stay again and in a good position for theatre.

The drinks were a bit expensive

No overall comment. (99665709)

Friendly Staff, Great views from room and Great food

A little pricey, but it is London.

No overall comment. (99118142)

rooms spacefull

not a great outlook on gardenview all offices

Informative staff with pleasant attitude. Excellent, if expensive restaurant. An overall pleasant experience. (99610578)

An impressive hotel with exceptional services and quality staff. Close to the heart of the city it was great to finish my stay in the UK with this hotel. (99548006)

I was impressed by everything about the hotel. I had spent 3 weeks in other hotels with the UK and they did not compare to this hotel.

That I did not find this hotel earlier.

Right from the start on entering the hotel by a very polite doorman to the reception everybody was very polite. The room was very clean and tidy and a good size too so we did not feel cramped, the kingsize bed was wonderfully comfortable. (99978988)

Very clean and tidy and totally as expected. Thank you for a very pleasant stay, would highly recommend.

No overall comment. (99309359)

The location was good. The room was a reasonable size and quiet - which we requested. Our evening meal was very good - though pricey.

I like to use my own hairdryer - and sockets didn't align with the bedroom mirror. Evening meal expensive - though enjoyable. Room key took three attempts by staff to open our room door.

No overall comment. (99108304)

Friendfull staff, excepcional view and very nice localization.

The shower. The shower's box is too small.