Anonymous (Solo business traveller) 13 November 2008
convenient position, friendly enough staff but rooms a bit run down
(107544165)

quiet, moved to another room when hot water did not work

some things in room didn't work and decoration/carpets looked 'tired'
SUSAN from ASHINGTON, GB (Mature couple) 06 November 2008
We did enjoy our short stay in the hotel & the faults would not put us off staying here again its just we think you should know the faults so you can improve the hotel for future users.Hopefully when we return there will be improvements.
(107677189)

The staff were all very friendly & cheerful & the food was good. The bedding was nice & clean & the room was tidy.

No hot water in our room & bathroom was freezing cold. The ceilings had stain marks on them which did not look good. The window starting raining in & dripping on the carpet as it rained heavy. Also you could here people in the other rooms using the W.C as well as the chain being flushed.
Jayne from Eastbourne, GB (Group of work colleagues) 23 September 2008
Really enjoyable lovely weekend, good food and local resturants in abundant supply.
(107143657)

Situated in a lovely little rural town close to all amenities. A short drive from larger towns and many local attractions.
Anonymous (Mature couple) 29 August 2008
as hotels go it was good
(107243643)

helpful staff

dining room far too hot
Graham from Uxbridge, GB (Mature couple) 24 July 2008
Modern hotels are clean and comfortable but robotic in their customer services. Hotels with history tend to haved a more friendly and personal atmosphere. This hotel has good staff who want to deliver good service. It is the maintenance and purchasing decisions that are letting it down.
(108019801)

Location, parking, food, service and the general friendliness and helpfulness of staff

Windows screwed closed, no ventilation, bathroom extractor not working, poor repair of doors, smoking rooms, cheap uncomfortable beds, in serious need of redecoration and an uplift
Anonymous (Solo business traveller) 17 July 2008
Rooms are clean and tidy. Staff are very friendly and make you feel at home.
(108057163)

Hotel staff were friendly and industrious
Andrew from Houghton Regis, GB (Mature couple) 15 July 2008
No overall comment.
(108067635)
Anonymous (Solo business traveller) 11 July 2008
ideal for my purpose
(108083509)
Anonymous (Mature couple) 04 July 2008
No overall comment.
(108017046)
Anonymous (Same sex couple) 13 June 2008
Would be happy to stay again
(97985944)

Staff pleasant,
alan from burton-upon-trent, GB (Mature couple) 02 June 2008
my wife and myself were very happy at this hotel [ i wish all hotels treated there guests as they do at this one
(97925542)

i found all staff members to be helpful, and generally i liked the place . We have friends in the area and when visiting them we will be staying here again

the only bad point was the blind fell down in the bathroom , but when i informed them about this, Within minutes [ and yes it is true within minutes a member of staff was there to look at the problem ]. For me showing this attention to your guests is what brings them back
Anonymous (Solo business traveller) 12 April 2008
Had no problems with hotel, my mistake was that i should have choose one closer to where i was working, not 16 miles away.
The hotel was a pub hotel and apart from being next to the local take away shop and the boy racers giving it rock all outside my bedroom window at all hours .... it was OK
(97814173)

It was on the main high street and could walk around the town

Nothing really, would have liked a better choice of tv channels
Chris from Malvern, GB (Solo business traveller) 26 March 2008
No overall comment.
(97342480)
Robin from Bridgend, GB (Solo business traveller) 02 March 2008
Got woken early, around 5am, as Thursday is market day & the stalls are right out front of the hotel. Floors a bit creaky & had to change rooms as there was no hot water in mine. Good choice of restaurants within easy wallking.
(97949084)
Craig from Chelmsford, GB (Young couple) 13 December 2007
No overall comment.
(97849965)

Spacious, warm, clean and friendly with attentive staff.

Nothing
Craig from Wigton, Cumbria, GB (Mature couple) 28 November 2007
No overall comment.
(97862949)
Anonymous (Solo business traveller) 24 October 2006
all the ingredients were there, and the staff were pleasant and hard working but the impression was that the place needed brightening up and refreshing.
(3305515534)

nice old inn in a good location - very convenient

the room needed a good airing and the bathroom a good scrubbing down to remove the mould - and probably the extractor needs servicing