Stephen from Reading, GB (Solo business traveller) 27 October 2008
No overall comment.
(107301128)
Susan from Leeds, GB (Group of work colleagues) 25 June 2008
Exellent all enjoyed our stay will select this hotel again
(97686539)

Friendly helpful staff, Clean comfotable rooms, Great facilities,
Excellent food, Good location
Anonymous (Group of work colleagues) 24 June 2008
No overall comment.
(97328186)
Anonymous (Solo business traveller) 05 May 2008
Very good impression and look forward to staying again.
(97995975)

Very good and efficient check in staff. Very good rooms.

As with all hotels no real quick breakfast solution in the same manner as Pret A Manger for example eg good coffee with a Bagel/crossant to go for about 6/7 GBP
Anonymous (Mature couple) 20 February 2008
No overall comment.
(97417395)

Clean, fresh and modern

the size of the bath could of been bigger
Aadil from London, GB (Young couple) 13 February 2008
The hotel is good and neat and the weekend offer is a catch! The staff is really good and friendly and the food is quite good. The health club and pool is perfect. The restaurant needs a lift up though, doesnt do justice to the hotel.The location is perfect.
(97320669)

The overall experience was good, the rooms were clean and tidy and the breakfast was good, though the same everyday.

The square pillows are annoying, the bathroom could've been bigger and not separated.
Anonymous (Young couple) 01 February 2008
No overall comment.
(97594464)

The whole experience was amazing, especially the HI-tech equipment available in the rooms!!

Parking, I was working for 1 day during my visit therefore travelled in a large van, Leaving a van on the street was not really an option however the staff were excellent and allowed parking in underground car park.
Anonymous (Group of adult friends) 23 January 2008
No overall comment.
(97850628)

Very Clean Rooms and Efficient Service
Lucy from thatcham, GB (Young couple) 25 December 2007
No overall comment.
(97203367)
Andrea from Reading, GB (Group of adult friends) 19 December 2007
that you have to ask for late checkout.
(97968179)

size of room comfy bed

need more pillows nicer coshions on bed
denis from liverpool, GB (Solo leisure traveller) 07 December 2007
No overall comment.
(97940073)

spacious room cleanliness good breakfast

no minuses
Anonymous (Young couple) 28 November 2007
No overall comment.
(97166683)
Anonymous (Young couple) 28 November 2007
No overall comment.
(97846923)
Anonymous (Group of adult friends) 28 November 2007
Really good value for money, several lifts to all floors made disabled access easy. Probably if staying over a Friday or Saturday ask to be accommodated on the other side to the street especially if you are a light sleeper. The hotel decor and cleanliness was excellent and the staff were very friendly.
(97855341)

Nice spacious room, good bathroom facilities, friendly professional staff and excellent location.

As we stayed on a Saturday night the noise from the street was loud and ongoing until around 4am. There were large square pillows instead of the standard rectangular kind, only one spare rectangular pillow and there was no bedding provided for the double sofa bed although I'm sure reception would've provided you with these if you asked them. The heating in the room consited of a noisy fan ventilation system and didn't provide much heat.
Anonymous (Mature couple) 22 November 2007
Very enjoyable stay, would have liked to know about car parking facilities as we only discovered this the evening before we were checking out. Will definately use the hotel on next visit to Reading.
(97352639)

Comfortable spacious room, very clean and well equiped.
Francine from Plymouth, GB (Young couple) 06 November 2007
Perfect location - it couldn't be any better!!! I would DEFINATELY stay here again, the staff were all so lovely and the facilities e.g swimming were great, very relaxing and open until 10pm which I thought was fantastic. One of the best hotels I have ever stayed in.
(97433195)

The staff were extremely friendly and helpful, the rooms were very modern and clean and spacious. The breakfast was delicious, the swimming pool was excellent and the location was amazing, everything on your doorstep, no noise and 2 mins from train station - superb!!!

Nothing at all - it was perfect!
James from Nailsworth, Stroud, GB (Young couple) 30 October 2007
Very good stay, very accomodating staff. Very helpful, arranged for champagne, flowers etc. And will book cinema tickets for you if you wish. Very good value and the room was fantastic, large and spacious.
(97008495)

Very clean, modern, quiet considering it was in the town centre. Brilliant facilities and very helpful staff.
Christine from Tandragee, GB (Other) 29 October 2007
No overall comment.
(97448405)

very well located, rooms excellent, very good breakfast, friendly staff

limited car parking
Jaki from YORK, GB (Mature couple) 25 October 2007
No overall comment.
(97223257)
Anonymous (Young couple) 18 October 2007
Unfortunately the fire alarm went off and being on the 8th floor was a walk down to the exit.
It would have been beneficial to have a toilet in the swimming pool changing rooms.
(97938910)

spacious, clean, quiet

material on the coloured cushions was worn
susan from swansea, GB (Solo leisure traveller) 17 October 2007
No overall comment.
(97750929)

the modern decor
Anonymous (Group of work colleagues) 17 October 2007
No overall comment.
(97857370)

Very clean

Expensive drinks
Anonymous (Young couple) 16 October 2007
No overall comment.
(97444354)

good service from day staff.. night staff were clueless!

air con not working. fire alarm went off at 4am!!!
Anonymous (Mature couple) 03 October 2007
I was more than happy overall and the breakfast was nice and I would definately consider staying again as and when the need arises. The staff were very friendly and you felt that you could approach them for assistance.
(99229517)

The room was very modern and clean and the bed was very comfortable.

If I had to find a fault, the fixtures and fittings were of good quality and yet the cushions were cheap in my opinion!
Stuart from Portishead, GB (Young couple) 02 October 2007
No overall comment.
(97594491)
Anonymous (Young couple) 28 June 2007
No overall comment.
(99823191)
Anonymous (Group of adult friends) 12 April 2007
No overall comment.
(99025132)
Anonymous (Solo business traveller) 11 April 2007
No overall comment.
(99747831)
simone from portsmouth, United Kingdom;GB (Young couple) 21 February 2007
very helpful staff.very good central location.well priced modern hotel
(99058637)

modern.clean.

the hotel was obviously new but the finishing in rooms was a little poor i.e decorating/plastering
Victoria from Southend-on-Sea, United Kingdom;GB (Solo business traveller) 06 February 2007
This is a nice, modern hotel with pool and limited gym. The food looks great but doesn't taste quite as good. The rooms are quite spacious and well laid out and the bathrooms are good.
(99488579)

Modern rooms - good bathroom

Bed was too hard and the air con didn't seem to work.
Anonymous (Solo business traveller) 09 January 2007
No overall comment.
(99433416)

Quiet, comfortable place in Reading, just 40 minuts away from Heathrow

No EuroNews TV channel
Alan from Belfast, United Kingdom;GB (Group of adult friends) 13 December 2006
Check in was slow but staff kept us informed of progress very profesional, one of the best hotels I have stayed with this year, this was down to the excellent staff.
Many so called 5 star hotels could learn something by visiting the Reading Novotel!
(99685226)

Clean good with very freindly and helpful staff a+
Anonymous (Mature couple) 09 December 2006
No overall comment.
(99884082)

Pleasant atmosphere

Ventilation system noise
Anthony from Windsor, United Kingdom;GB (Young couple) 06 December 2006
No overall comment.
(99783830)

Very clean, stylish rooms with excellent features, comfortable bed and spotless modern bathroom -- a completely hassle-free night's stay.

Toilet randomly in a different place from the bathroom!
Anonymous (Young couple) 30 November 2006
I loveved this hotel; have stayed in some of the best in the country and thought this was a great hotel. The pictures do not do it justice.
The staff were fantastic; informative, friendly.
Lovely hotel in general, decore,service,cleanliness
Hotel menu very good, offering a range of meals in taster/starter and main portions.
Overall very good hotel. Would stay again.
(99556790)

The staff were fantastic; informative, friendly.
Lovely hotel in general, decore,service,cleanliness
Hotel menu very good
Overall very good hotel. Would stay again.

The only thing I could possibly coment on was that you had to pay extra to listen to music in your room?! Never heard of this before.
Richard from South Molton, United Kingdom;GB (Mature couple) 15 November 2006
Very good
(99736912)

It was very clean and tidy. i particularly liked the design of the bathroom with the toilet seperate from the sink/bath area.

All pretty good .... the supply of tea bags and milk was a little on the mean side but otherwise i was v happy
Anonymous (Young couple) 08 November 2006
Overall our stay was a nice pleasant evening. Apart from the check-in process, everything else was great. It was nice to be able to order a bottle of wine from room service when we got back in the evening and listen to some music which was available on the T.v services. The only other problem we found was finding the hotel and its parking which seemed impossible to find! As I have never driven around Reading before it was quite stressful at times, but I soon relaxed once we arrived at the hotel.
(99908907)

I liked the cleanliness and quality of the hotel. The room was very nice with a good sized bed and great facilities including the flat screen t.v. It was a classy hotel stay with a great location in Reading.

The check-in staff weren't the most helpfl or friendly of people. We got lost in Reading trying to find the hotel and when we asked for directions the lady didn't really seem to care that much. Also when we arrived, even though I had confirmed the booking the night before, the same lady said that she didn't hae a booking for us even though I supplied our booking code. It wasn't until I realised I had used my Dad's credit card to book the hotel that she found our booking. But I would have thought the booking code would have been sufficient enough.
Anonymous (Same sex couple) 07 November 2006
No overall comment.
(99451633)

Great amenities, location and room and very accommodating staff. Was an unexpectedly perfect stay! Have already recommended this hotel to others!
Anonymous (Mature couple) 07 November 2006
No overall comment.
(99837910)

Excellent facilities good price and in the city centre

Car parking too far away
Fiona from Bristol, United Kingdom;GB (Young couple) 25 October 2006
No overall comment.
(99044291)

Very modern room

The fact that it is not easy to locate within the one way system within Reading which result in us obtaining a GBP 30 parking fine when we came in to the hotel for 30 seconds to find directions to the car parking
Karen from Gloucester, United Kingdom;GB (Young couple) 18 October 2006
No overall comment.
(99162716)