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Holden Vale Hotel hotel ratinghotel rating

Holcombe Road, Helmshore, Haslingden, Rossendale, BB4 4NF
Good
Overall rating from 23 reviews

Guest reviews of the Holden Vale Hotel

Good
Anonymous (Mature couple) 12 November 2008

We enjoyed our weekend and would be happy to stay again at the hotel. (107189146)

positive comments The staff were very friendly and helpful and went out of their way to meet our needs. The breakfast and dinner at the party we attended were excellent.
negative comments The rooms were very basic and the bathroom exceptionally small. I had problems getting into the shower cubicle.
Good
Ian from dundee, GB (Mature couple) 19 August 2008

No overall comment. (107234573)

Average
Anonymous (Mature couple) 19 August 2008

Probably the worst hotel we have stayed in. (107288723)

positive comments Hotel was conveniently located for where we wanted to visit.
negative comments The room was very basic, dated and in need of decoration ie a chunk of plaster off the wall. The en suite was shabby and looked grubby - neither of us used the shower, choosing to wait until we arrived home. There was no loo roll holder. Our room was over the bar and we had to endure Kareoke until the early hours. Poor staffing levels ie one member of staff providing waitressing and reception service on Sunday morning as other staff hadn't turned in for work. There were a large number of guests staying at the hotel and this meant that breakfast was chaotic and uncomfortable with guests hovering around waiting to be seated. Access to bedrooms was through bar/breakfast area - in the evening we had to walk through a private party to access our room and then negotiate our way through breakfast tables to check out the following day. Again, very uncomfortable.
Poor
Anonymous (Solo business traveller) 16 August 2008

Overpriced. My bedroom was tiny. Only stay here if you really have to. (107179438)

negative comments Left waiting at reception whilst trying to check in. Size and cleanliness of the room, I am sure there was a bogey on the wall next to my bed. Not very well cleaned bathroom, thick dust on light above mirror and on extractor fan. Noise coming through the walls of the next room. I would not stay here again. Over priced for what it is.
Excellent
Graeme from Southampton, GB (Solo leisure traveller) 13 August 2008

Heaven. (108011294)

positive comments The staff were very friendly, polite, and extremely efficient, the hotel was perfect, I would thoroughly recommend Holden Vale Hotel to everyone.
negative comments I can't live there 365 days a year.
Average
Anonymous (Mature couple) 22 March 2008

Would stay again and would recommend but advise about the rooms. Would stay because the staff were very good. (97806586)

positive comments Nice resturant, bar and atmosphere. Staff very good: friendly, efficient and patient.
negative comments Room was very basic for price(decor, carpet etc) in comparision with the rest of hotel which was very nice, Shower cubicle sliding doors were very unsafe. Towel rail coming off the wall. Forgot to tell the staff which should have done.
Excellent
David from Ilford, GB (Young couple) 31 December 2007

Overall it is a lovely hotel in a great location, however the furniture needs a little updating. Really enjoyed our stay and would return. (97598775)

positive comments The location was lovely and very convenient for us. The breakfast and service was great. Nice views from the room window and a good sized car park. The staff were all friendly.
negative comments The shower door was not secure and there was a little wear and tear to the furniture. Apart from that no other dislikes.
Good
Bill from Barnard Castle, GB (Solo business traveller) 08 December 2007

Booked for the convenience of the location, an unknown quantity but impressed by the building and general service, not impressed by the room. (97534003)

positive comments Excellent bar, meal and staff.
negative comments Room very basic.
Excellent
C H from March, GB (Mature couple) 24 November 2007

No overall comment. (97033664)

positive comments The friendly atomospere and the excellen meal. Our congratulations to all staff and chefs.
negative comments The only comment is that the beds were too hard
Excellent
Andrew from Surbiton, GB (Mature couple) 05 October 2007

No overall comment. (97818791)

Excellent
Anonymous (Solo business traveller) 12 July 2007

I would like to have know how far from a train station it was and how near to any amenities (97034965)

positive comments comfortable bed, pleasant surroundings, quiet
negative comments shower was only lukewarm
Poor
George from Fleet, GB (Mature couple) 28 June 2007

No overall comment. (99352456)

Average
Anonymous (Group of adult friends) 21 June 2007

No overall comment. (99579723)

Good
Anonymous (Mature couple) 06 June 2007

Our stay was generally enjoyable seeing as it was only for one night. (99568713)

positive comments The hotel was set in a lovely quiet area, with pleasant views.
negative comments Dislike is not the word we would use but a bit more attentive staff for booking in and out would have been nice.
Average
Anonymous (Other) 16 May 2007

We were at the hotel for a school reunion which was held at the hotel. Our experience was therefore limited.It was adequate for that purpose. The food provided at the reunion was uninspired but I am not aware whether that was the hotels choice or the organisers. The hotel was adequate for the night but if I was staying longer it would not be an automatic choice. I would recommend the hotel for a limited stay. (99794523)

positive comments The location was excellent. The heating level was good and it was a very quiet location.
negative comments The bedroom was too small.
Good
Anonymous (Mature couple) 14 April 2007

Very good hotel overall. (99830579)

positive comments Lovely setting with friendly and helpful staff.
negative comments Dodgy shower, nearly scalded myself twice. Need notice saying water extremely hot.
Excellent
Anonymous (Other) 20 March 2007

No overall comment. (99268825)

Excellent
Anonymous (Family with older children) 27 February 2007

No overall comment. (99783554)

positive comments Quiet, semi-rural location. Clean, comfortable and friendly helpful staff.
Average
Tracie from Holland Park, United Kingdom;GB (Solo business traveller) 16 December 2006

No overall comment. (99825399)

positive comments The Staff
negative comments The Room!!
Excellent
Peter from Malmesbury, United Kingdom;GB (Solo business traveller) 13 November 2006

No overall comment. (99657588)

Excellent
Anonymous (Mature couple) 31 August 2006

Great location, extremely friendly and helpful staff (3305256695)

Excellent
colin from brandon, United Kingdom;GB (Solo business traveller) 13 August 2006

The hotel was easy to find and was local to main roads in all directions. The room was clean and well presented and had everything i needed. The staff were friendly and helpful and made me feel welcome. The evening meal was really nice and the breakfast was excellent. To sum up, my stay was enjoyable. (3305082318)

positive comments The hotel was clean and well presented and had a friendly atmosphere.
negative comments -
Good
Anonymous (Mature couple) 05 July 2006

The staff were very pleasant the the food was good (3304920195)

positive comments Easy to find, convenient for area being visited
negative comments The first room, the bathroom light was faulty, the second room, there was a very loud extractor fan outside the window

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