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Jurys Inn Heathrow hotel ratinghotel ratinghotel rating

Eastern Perimeter Road, Hatton Cross, London, TW6 2SR
Good
Overall rating from 143 reviews

Guest reviews of the Jurys Inn Heathrow

Average
Garry from Pontypool, GB (Same sex couple) 26 November 2008

No overall comment. (107961296)

Excellent
Anonymous (Group of work colleagues) 25 November 2008

No overall comment. (107368924)

Good
andrew from st mary's isles of scilly, GB (Mature couple) 11 November 2008

Only stayed one night prior to an early flight from T5 and found it easy walking distance from Hatton Cross underground station (provided you have wheels on you luggage!).Staff were efficient and polite and we were able to get a light snack until late - convenient rather than outstanding. (107298349)

Excellent
Peter from Weymouth, GB (Solo business traveller) 02 November 2008

No overall comment. (107995939)

Good
David from Limerick, IE (Solo leisure traveller) 26 October 2008

No overall comment. (97660831)

Excellent
Anonymous (Mature couple) 24 September 2008

Good for flying out early from Heathrow; not great if you want to visit London (tube ride is 45 to 90 minutes, depending on the vagaries of the tube). (107108650)

positive comments Nice room and hotel in general; close to Heathrow (less than a 10 minute drive when there is no traffic)
negative comments Taxi fare (11 GBP) for a 6-minute ride is a bit steep; staff ok but could be more friendly.
Good
Pegah from London, GB (Young couple) 08 September 2008

No overall comment. (107221959)

Excellent
Sharon from Exeter, GB (Same sex couple) 04 September 2008

Very enjoyable stay (97058233)

positive comments Very comfortable stay and was nice to not have any traffic or other noise.
Excellent
Anonymous (Group of adult friends) 02 September 2008

We would definitely recommend this hotel to friends especially when transiting through Heathrow. (107266946)

positive comments Arrangements were easy; check-in welcoming; lots of parking. Appreciated the soundproofness considering the closeness to the airport (almost surreal watching the closeness of the planes but not hearing them). Good bar with reasonable cost beer (for a hotel). Good sized room with adequate space for three.
negative comments Breakfast seemed overpriced but we did not have much to compare it with in Britain as we did not hotel elsewhere in Britain.
Excellent
Eno from Luton, GB (Group of work colleagues) 28 August 2008

brillant facilities, user friendly (107253183)

positive comments good value for money and good access to airport
Good
Anonymous (Mature couple) 25 August 2008

very good (107146747)

positive comments near to the airport. good value for money.
negative comments restaurant was bit costly especially the breakfast.
Excellent
stephen from swansea, GB (Family with older children) 24 August 2008

No overall comment. (107252647)

Excellent
Linda from Rochford, GB (Same sex couple) 24 August 2008

good (107295897)

positive comments Clean/big bath/good dining room & food
negative comments Almost charged for accommodation again - girl had to go and check
Excellent
Anonymous (Same sex couple) 20 August 2008

No overall comment. (107283157)

negative comments Booked a room for three persons, but only two cups for the tea/coffee making and insufficient milk.
Excellent
Anonymous (Family with older children) 19 August 2008

Excellent. (97467308)

positive comments Large rooms, quiet considering proximity to airport, easy access to airport, great value.
Good
Victoria from Coquitlam, CA (Mature couple) 18 August 2008

Very adequate for an overnight stop before a flight. (107107995)

positive comments Excellent helpful front desk staff. Very well insulated from aircraft noise.
negative comments No face cloths in room. No plug in sink. No shower cap.
Excellent
Carla from Haverfordwest, GB (Group of adult friends) 02 August 2008

I was very pleased with my stay. Check-in was a breeze - I was even able to check in early. They set up my wake-up call as I checked in. The rooms are a decent size as is the bathroom (the size of a typical room in the US). (107116137)

positive comments clean, quiet, extremely convenient to Underground and Heathrow
Excellent
Anonymous (Mature couple) 31 July 2008

Good location, close to a tube station. Everyone was helpful.It was quiet, no issues with planes flying over. (99518444)

negative comments When staying for a extended time,it would be convienent to have a place to do laundry close by.Provide internet service at no-charge-$10 a hour is a little over.
Good
Anonymous (Solo business traveller) 21 July 2008

No overall comment. (97449955)

positive comments Very quiet, despite obvious external noise !
Good
Manoubi from Tunis, TN (Solo business traveller) 13 July 2008

No overall comment. (108096287)

Good
Grace from Portrane, IE (Group of work colleagues) 08 July 2008

Enjoyable! (108013028)

positive comments The environment was very conducive and just right. The room was nice, spacious, clean and tidy. The beds were very comfortable and we had a relaxing night. My visa card was not charged though we booked in advance over the internet. on arrival at the hotel, we were given the option to pay in cash/card if we wanted to and i was pleased with that. Afterall, i didn't have to deal with credit card bills post weekend break as well as incurring charges on euro-pound exchange rate. It was value for money and i would visit again given the chance!
Good
Anonymous (Solo business traveller) 02 July 2008

No overall comment. (97219792)

Good
Anonymous (Group of work colleagues) 02 July 2008

No overall comment. (99776270)

Excellent
Anonymous (Group of work colleagues) 01 July 2008

No overall comment. (97138548)

positive comments Close to Tube and tourist attractions. Friendly down to earth staff and clean rooms.
negative comments I couldn't book on-line - no availability I was told. When I called i got through to a very helpful young lady and managed to qualify for a special. I live in Honduras with family both in the UK and in South Africa so London is a twice yearly destination for us. It would be easier to book on-line. Also a rewards programme would be great and would motivate me to book with Jury's more often.
Good
normie from Calgary, CA (Same sex couple) 25 June 2008

No overall comment. (97552180)

Good
Ceri from Bridgend, GB (Mature couple) 23 June 2008

good for what we wanted (97324166)

positive comments location just a few minutes from hatton cross tube station
negative comments no pubs or anything else in sight or walking distance from hotel
Excellent
Anonymous (Same sex couple) 22 June 2008

No overall comment. (97505176)

positive comments Arrived having been to A and E having been knocked over by a man at St. Pancras. I felt awful and looked a fright! The staff could not have been more helpful.
Excellent
Anonymous (Family with young children) 15 June 2008

No overall comment. (97918675)

Excellent
Anonymous (Same sex couple) 13 June 2008

Very pleasant (97876862)

positive comments Good ,friendly, clean hotel with well-appointed rooms Good bar with more atmosphere that most hotel bars
negative comments Although within the Heathrow airport complex the Hotel Hoppa bus took 45 mins to reach the hotel from the airport T5, calling at every terminal on the way. Same on the return calling at T5 last and taking almost an hour. Not the hotel`s fault but potential visitors should be informed.
Average
Anonymous (Mature couple) 13 June 2008

Disappointing. For the price, you have a right to expect better basics. (99505294)

positive comments Very convenient for Heathrow Airport.
negative comments Poor service, overly expensive for very basic service provision and inflexible staff attitudes to customer requirements.
Excellent
Emma from Petersfield, GB (Young couple) 30 May 2008

No overall comment. (97317496)

positive comments staff very polite, very clean and of a good standard
negative comments the price of our stay was very expensive compared with what you advertise (£73)
Good
Kirandeep from Middlesex, GB (Young couple) 30 April 2008

Very good! (97882131)

positive comments Very Clean and helpful staff. Good location and value for money
negative comments Parking is 7pounds!
Excellent
Keith from Bristol, GB (Mature couple) 19 April 2008

Very good value for money, very helpful staff (97603548)

positive comments A very good hotel
negative comments No bad points
Good
from Brooklyn, US (Young couple) 17 April 2008

Would have enjoyed more accessibility (97628646)

positive comments Excellent Staff
negative comments Location
Good
Anonymous (Solo leisure traveller) 14 April 2008

just afew minutes walk from hatton cross tube station and a well stocked fueling station (there is small shop in hotel)you are offered a range of good sized quiet rooms with all computing and laundry facilities necessary within the hotel. (97909194)

positive comments triple glazing, option of smoking room. good size and lots of mirrors. anything extra needed e.g iron was delivered very quickly
negative comments during the night the electricity in the room cut out and left me with no lights or electricity in the morning (this was solved fairly quickly which was essential as i needed to get ready quickly) the air-con seems alittle noisy.
Good
Anonymous (Mature couple) 04 March 2008

Good, practical, cheap accommodation with good access to Heathrow. Breakfast a little too costly, but tea and coffee in room. (97186913)

positive comments Clean, comfortable. Close to tube. Free bus from tube station to Heathrow.
negative comments Stuffy atmosphere because of air conditioning and fixed window for noise reduction.
Poor
ricky from plymouth, GB (Young couple) 02 March 2008

No overall comment. (97735980)

positive comments easy axcess to airport
negative comments uncomfortable bed left a bad nights sleep.
Good
Sutuspun Kay from Bangkok, TH (Solo business traveller) 01 March 2008

Good value for the money paid. (97292471)

positive comments Very clean and comfortable.
Good
Garry from toronto, CA (Solo business traveller) 22 February 2008

Good value for money, given the location to Heathrow. (97196135)

positive comments clean, quiet and location to Heathrow airport.
Good
Anonymous (Mature couple) 21 February 2008

We chose this hotel for its proximity to Hatton Cross Underground station as we had an early flight from Heathrow. It really is only 5-10 minutes walk. Don't believe the hotel staff who tell you that it is quicker to get a bus, as these were non existant at that early hour.Otherwise an excellent place for a stop over. (97114347)

positive comments Triple glazing!
Good
Anonymous (Group of adult friends) 20 February 2008

I would of liked to of known if I had paid for hotel prior to stay or a deposit. I would of also liked to have been properly informed of the £150 charge incase of damage which was actually more than I paid for the stay. (97914637)

positive comments cleanliness
negative comments staff explanations
Excellent
brian from bolton, GB (Group of adult friends) 06 February 2008

No overall comment. (97323712)

Excellent
Anonymous (Solo business traveller) 31 January 2008

No overall comment. (97833751)

Good
Anonymous (Young couple) 30 January 2008

No overall comment. (97964456)

positive comments TV had a variety of channels and room was very clean.
negative comments no window to open for fresh air
Excellent
Anonymous (Group of adult friends) 28 January 2008

The Jury's Inn at Heathrow is the perfect choice for an airport transit, particularly when traveling to and from Terminal 4. The online booking process was seamless, the hotel was clean, modern, and offered many amenities and conveniences, and the hotel staff was courteous, professional and accommodating. Our experience at Jury's made our transit truly relaxing. We plan to stay at the hotel during future transits. (97802599)

positive comments We arrived at 2 a.m. (very tired!), and the friendly, attentive staff checked us in promptly. Within minutes we were in our rooms relaxing. The price was great for our transit stay, and the proximity to Terminal 4 was perfect.
negative comments We asked for a wake up call, but did not receive one. We nearly missed our international flight.
Excellent
Mark from Dawlish, GB (Mature couple) 22 January 2008

pleasant staff, and good service, extras can mount up though. (97837243)

positive comments location convenient for t4 heathrow
negative comments Shower problems leaking around rose, not sure bathroom ventilation working correctly. Poor choice of non pay per view TV channels.
Good
David from Dawesville, AU (Mature couple) 14 January 2008

Easy layback feel to hotel = Bars food etc No hassles, all requirements met Would definatly use again (97882578)

positive comments Close to Airport and Tube
negative comments Tea bags and coffee not topped up
Good
Anonymous (Solo business traveller) 12 January 2008

No overall comment. (97170636)

positive comments pleasent and comfort...
negative comments N/A
Good
David from Paphos, CY (Solo leisure traveller) 12 January 2008

Very pleasant staff and a clean hotel (97511053)

positive comments Surprisingly quiet
Excellent
Anonymous (Family with older children) 10 January 2008

A modern, well-run hotel with all necessary facilities for a practical, comfortble stay at a decent price. Very well organised and professional with pleasant staff and a decent buffet breakfast. (97824571)

positive comments Clean, efficient, modern without being cold. Very functional but pleasant. Well-organised unstressful atmosphere
negative comments The approach by car is very complicated and the initial view of the hotel is bleak (I wouldn't have chosen the hotel on sight if I hadn't already booked by internet)
Excellent
Sarah from Co. Tipperary, IE (Solo business traveller) 07 January 2008

No overall comment. (97048947)

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