Hôtel Notre Dame

No overall comment. (108051133)

Rouen is a friendly city as is this hotel, which is well-placed; we've stayed here many times. Rouen est une ville accueillante cette h (107100192)

Bien situ

No lift/elevator/ascenseur

The hotel was of an adequate standard of comfort. (97187316)

The lack of tea/coffee making facilities in the room. Toilet which was clean but discoloured. There was no water supply to the hand basin in the hotel lobby toilet.

No overall comment. (97476004)

Hotel calme - Accueil agr

Aucun ... sauf le temps !

Tout a (99688606)

Tres bien situ

No overall comment. (99554457)

No overall comment. (99040278)

La proximit

Le bruit le samedi soir.

No overall comment. (3305479085)

No overall comment. (3305389453)

hotel tr (3305317628)

bonne situation de l'hotel, bon petit d

l'endroit est bruyant , on ne peut dormir fen

The staff were friendly and helpful, the breakfast was fine but the decorative state of the room was poor with paint peeling from the bathroom ceiling. (3304347058)

Location of the hotel is good.

Decorative standard of the room was poor, although it was clean.

No overall comment. (3304222632)

l'hotel est tr (3304536789)

une chambre tranquille et compl

presque rien, sauf peut-

Please refer to the above comments (3304739259)

This hotel is good value for money. It is easy to get to from the train station. It is close to major attractions. The room is clean and spacious. The staffs are nice. I recommend this hotel to whoever read this comment.

It might be hot during the hot summer months as there is no A/C.

reception staff very friendly.hotel room adequate for our 1 night stay.tea and coffee making would be helpful in room especially after travelling some distance. (3304438455)

convenient to town centre.

difficult parking, although it was july 14

Overall good value for money considering we were in the centre. Staff were great and very helpful with maps etc.Rooms were quite small and very hot. Fitments were OK but on their last legs. Fridge did not work. Only minor faults. I would consider staying again. (3304925927)

Great location close to the city.

Staff were great but topping up fo breakfast items needed chasing. No coffee, then no juice then no croissants. but everything came eventually.One of our towels in the bathroom had already been used .

Staff very friendly, the hotel is ideally located (3304449260)

Typical French hotel with no draw space - but we expected that!

buy a local map of Rouen first, it makes it a lot easier to find. we had a 79 yr old parent with us and with no lift the 3rd floor was a long way up...ok for a nights transit (3304922841)

newly decorated

shower was miniscule

We found The Notre Dame Hotel was perfect for our overnight stop in Rouen. Cheerful, friendly staff make all the difference when you have been travelling for long hours and are tired. Thank you for making the first night of our holiday a pleasant one! (3304224271)

The staff were very friendly and helpful. The room was basic but bed was comfortable and the hotel was spotless. The hotel is also close to all the amenities. We would certainly stay there again if we were in Rouen for a short stay.

No complaints.

No overall comment. (3304763065)

economico

camere piccole, parcheggio

Hotel was adequate for our purpose but I do not think that the breakfast room was adequately resourced. On our second morning we had to ask for cold and hot milk, bowls & plates. There were also no teabags available and bread was not covered and therefore became hard at the edges quickly. Whilst reception staff were happy to replace items we felt that one person should have been allocated this job anyway. (3304613094)

Convenient position to local attractions

Staff on reception were raher distant. We felt that they were perhaps overworked. Chamber maids were extremely helpful

No overall comment. (3304510260)

No overall comment. (3304525572)

I would have liked to have known that there was no elevator. One member of our group was 80 years old and going up the steps was a little difficult for him. It would have been nice, too, to know that the hotel did not have its own parking and that parking was going to have to be an extra expense. (2603418)

Clean, well-furnished. Staff was very helpful.

very central. easy to find. no private parking, plenty pay parking near but might have to drive around a bit. free parking on sundays,parked the car right outside the hotel door. double beds in france very small. best to book twin rooms. our room had a very small bathroom with a tiny shower cubicle, our friend's room had a good size bathroom with a bath. the street was very quiet at night, even with the window open. The reception staff friendly and helpful. tv very disappointing no english, no news. (2846119)

very central

decor, repaint rooms in lighter colour

No overall comment. (2725398)

Breakfast could be a little bit better

No overall comment. (2755223)

Insonorisation

No overall comment. (2641894)

No overall comment. (1955324)

No overall comment. (2237483)

No overall comment. (2219859)

The standard of facilities such as the basic bathroom cleanliness and working order and security should be a given. In this hotel the general staff attitude seems blase about all these claiming that there is nothing they can do about it and refused to accept responsibility. The so called customer service is non existance in this hotel. After complaining to the management of the hotel , I was met by the same attitude by the so called 'general manager'of the hotel. When he was informed that my room was left open by the cleaner and my watch was missing - I was met by a big laugh by him and he kept on laughing for a while ( I am not sure what was funny about being a victim of a crime especially in his hotel). I was told to go to the police station to report the crime and there is nothing the hotel can do and they refuse to accept responsibility of the fact that the cleaner left my room wide open was the cause of my watch being stolen. I seriously advise you not to advertise this hotel so that others will not have to go through what I went through. (2220922)

Nothing

The hotel was dirty and the sercis is aappaling for even for 2 star hotel Reception does not speak a word of English, the bathroom was blocked and my room was burgled !

Moyen car la chambre double était trop petite pour deux adultes. (2029075)

bien situé.

chambre double trop petite.

No overall comment. (1885293)

pt déjeuner, confort de la literie, calme,

absence d'armoire dans la chambre, peu de chaines tv disponibles.

Cet hôtel est situé à quelques minutes à pied du Centre historique et à deux pas du restaurant le plus réputé de Rouen (chez Gill, but de notre visite dans la ville). L'accueil est agréable et très souriant. Le double vitrage est extrêmement efficace et nous avons passé une nuit au calme. (1840996)

Bien situé, très calme, chambre claire et de bon goût, excellent petit-déjeuner

No overall comment. (1820533)

This hotel is cenrally located, great for sight seeing & value for money. Parking is not provided & can be difficult. (1456581)

Central location

No lift, stairs a bit hard going to top floor.