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Croydon Court Hotel hotel ratinghotel ratinghotel rating

601 London Road, Thornton Heath, London, CR7 6AY
Good
Overall rating from 34 reviews

Guest reviews of the Croydon Court Hotel

Average
Anonymous (Solo business traveller) 22 November 2008

No overall comment. (108051518)

Excellent
Anonymous (Solo business traveller) 01 November 2008

No overall comment. (107666335)

Good
marcus from taunton, GB (Solo business traveller) 04 October 2008

Addequate, good value (107886523)

positive comments Friendly
negative comments Shows its age
Poor
Anonymous (Solo leisure traveller) 23 August 2008

No overall comment. (107256364)

negative comments do not be fooled by the pictures on the website, the hotel itself is appalling, i am surprised health and safety have not closed it down!!! the stairs, the creaking floorboards, exit signs, fire extinguishers, the sink in the bathroom is way too small, there is no thermostatic regulator on the taps and the water is scalding hot!!!!
Average
ROSEMARY from PRESTON. LANCS, GB (Mature couple) 20 August 2008

nothing like the photo or the write up how it got 3 stars in feb ill never no? (107294120)

positive comments the sheets were clean the towels also breakfast was ok what more can i say
negative comments the furniture was very dated the bed uncomfortable the stairs and room needed a good hoover the bathroom was dirty no shower on wall only hand held!very noisy main road .
Poor
Anonymous (Young couple) 29 July 2008

hotel was terrible (107117263)

positive comments there was not any good points
negative comments en suites would have been nice, the hotel could do with a clean
Good
sharon from rochdale, GB (Same sex couple) 03 July 2008

overall adequate for the price (108063780)

positive comments staff attended to needs immediately .location good for needs
negative comments no plug for the bath
Poor
Anonymous (Young couple) 21 June 2008

On entering our room and discovering the state of it I called reception straight away to ask if i could pay to upgrade room, i was met with a VERY hostile and immediately defensive receptonist who literally spat at me the words 'whats wrong with your room then' I went on to explain the problem but gave up when I found her tone very aggressive and rude. I couldnt really understand her attitude though as we where not asking for a free upgrade, we were more than happy to pay extra. We ended up spending as much time as we could in the hotel garden rather than in our room as the room was so hot and stuffy. The bathroom was so disgusting that I couldnt bear to be in it and certainly couldnt bring myself to shower there!, I certainly would not go back or recommend this hotel to anyone. Our experience here was awful. (97914423)

negative comments tiny room, very hot and stuffy with mould all over bathroom(including the ceiling), ripped carpet, scuffed walls, socket too far away from mirror (only 1 socket worked), very old tatty furniture. unapprochable staff!
Average
Melvyn from Derby, GB (Solo business traveller) 01 June 2008

Will reserve judgement following your feedback to me reference paying for twin roon but allocated single. (97156292)

positive comments Staff very helpful
negative comments I had booked a twin room but was allocated a single which was small.(the TV arial was broken), very tight getting into bathroom because of position of door in narrow corridor
Good
Anonymous (Mature couple) 12 March 2008

No overall comment. (97644253)

positive comments Tha accomodation was clean and the bed was comfortable.
negative comments The room was very tatty - wallpaper coming off the walls.
Poor
Anonymous (Young couple) 06 March 2008

No overall comment. (97309714)

positive comments breakfast made up for the state of the hotel
negative comments bathroom was filthy and bed linen stained
Good
Anonymous (Family with young children) 05 March 2008

The hotel needs a coat of paint and a little tlc on the rooms with a little updating. after this the hotel would be great (97563324)

positive comments The hotel was warm and friendly
negative comments It needs a good coat of paint
Average
Anonymous (Solo business traveller) 14 December 2007

No overall comment. (97616383)

positive comments Convenient for the business meeting. Off-street parking. Price fair for so close to London.
negative comments WiFi did not work in room. TV reception very poor. Dated / faded decoration and cleanliness.
Average
Anonymous (Solo business traveller) 09 December 2007

No overall comment. (97029054)

negative comments Room was very cramped
Excellent
Anonymous (Mature couple) 27 November 2007

No overall comment. (97415598)

positive comments good location, easy to reach from M25 and with excellent parking. Room was perfect and the excellent breakfast was an added bonus. Will recommend to others.
Excellent
Anonymous (Young couple) 22 November 2007

No overall comment. (97755809)

Average
brian from swansea, GB (Family with older children) 12 November 2007

This hotel was unfortunately not what we expected. The staff to their credit were very helpful but the room (3rd flr) myself and my wife occupied was very hot and stank of cigarettes. The stair carpet leading from the hall up to our room was filthy. We did not use the dining room for breakfast rather choosing to leave as soon as possible.If we had arrived earlier in the evening I would not have stayed there and looked for another hotel. (97371698)

negative comments the room was very small,very hot and stank of cigarettes. Outside the window on the flat roof there were cigarette butts strewn everywhere and the window was burnt where the cigaretes had been stubbed out before being thrown onto the roof
Poor
cheryl from london, GB (Solo business traveller) 03 October 2007

No overall comment. (97613739)

Good
Karen from Telford, GB (Solo business traveller) 24 July 2007

This hotel is OK if you are just stopping for one night. Any more than that, and it's definately worth looking elsewhere for accommodation! (97085134)

negative comments This hotel has the creakiest floorboards i have ever encountered! If you are planning to stop here, make sure you take ear plugs to ensure you get a good night's sleep!!
Poor
Anonymous (Young couple) 26 June 2007

No overall comment. (99838368)

Poor
Anonymous (Young couple) 02 April 2007

No overall comment. (99076535)

Good
Ian from Sheffield, GB (Solo leisure traveller) 01 April 2007

The room and facilities was what i expected for the money but disappointed with the food. (99876222)

positive comments The accommodation was good access to the conference that i was attending.
negative comments I was very disappointed with the morning breakfast which was warmed up and hard and not to a good quality.
Average
Anonymous (Mature couple) 21 March 2007

No overall comment. (99559848)

negative comments shower did not work properly, bad damp in room, light faulty
Poor
Lorraine from Croydon, GB (Mature couple) 19 March 2007

No overall comment. (99307139)

Average
Anonymous (Young couple) 02 March 2007

No overall comment. (99639908)

Excellent
Christine from North Yorks, United Kingdom;GB (Mature couple) 22 February 2007

No overall comment. (99988439)

positive comments Good value
Good
Mary Emma from Otley, United Kingdom;GB (Group of adult friends) 14 July 2006

There was nowhere nearby to eat after 9.00pm and the hotel did not serve food in the evening. Noisy road outside, may not have been a problem but it was a hot night and needed the window open. Free secure car parking was much appreciated. Although the hotel was shabby in parts the room, bed and towels were clean. Annoying that no one had checked the lights and the main light in the room had no light bulb. Breakfast room was pleasant and the breakfast was excellent. Overall good value for the price with very pleasant staff. (3304935771)

positive comments Staff were friendly and helpful. Bed was clean and comfortable Breakfast was very good value
negative comments Room was at the front of the hotel and the road outside was very noisy No lightbulb in main light. Shower controls were very difficult to use
Good
Anonymous (Solo business traveller) 12 July 2006

Un mot sur le bruit (3304975430)

negative comments Bruits internes de l'h
Average
john from Alicante, Spain;ES (Mature couple) 06 July 2006

No overall comment. (3304840380)

Excellent
AMY from norwich, United Kingdom;GB (Young couple) 30 June 2006

The hotel was as described by previous reviews and very easy to find. The building was clean and tidy with excellent friendly staff. The secure parking is a major bonus here!!! The reception area sold cold drinks/snacks which was handy although there is a great pub 'The Wheatsheaf' 5 mins down the road which sold very reasonable, tasty, great choice of food! Worth a visit! You've got banks and newsagents 2 mins away also. Our room was small but as we were only staying overnight it didn't matter and we did note that other rooms were bigger.I would definately stay again. (3304795241)

positive comments cleanliness / staff / secure parking
Good
Anonymous (Other) 11 December 2005

No overall comment. (3304017226)

Good
Anonymous (Young couple) 03 December 2005

I would have liked to have seen more pictures of the hotel. (2925021)

positive comments Secure Carpark, breakfast included in price
negative comments Walls on the stairway had some scuff marks and firedoor to the corridor banged, the bathroom could have dome with some neat finishing off at the tilework and there was some mildew visable above the bathroom window.
Good
Anonymous (Young couple) 13 November 2005

Nice and close to Croydon station. OK overall - if you just want somewhere to sleep and not for a special occasion. Clean, everything worked ok. We had to miss breakfast but staff were very accomodating and made us a take-away sandwich - which was great customer service. (2922092)

positive comments Friendly staff. basic but adequate, cheap - good value for money
negative comments Perhaps a bit of modernisation - but for the money I wouldnt really expect anything too luxurious
Poor
Anonymous (Young couple) 05 November 2005

No overall comment. (2922299)

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