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Holiday Inn Ipswich Orwell hotel ratinghotel ratinghotel rating

The Havens, Ransomes Europark, Ipswich, IP3 9SJ
Good
Overall rating from 48 reviews

Guest reviews of the Holiday Inn Ipswich Orwell

Excellent
Anonymous (Group of work colleagues) 01 December 2008

No overall comment. (107761545)

Excellent
Jerran from London, GB (Solo leisure traveller) 21 October 2008

Excellent (107344544)

positive comments Very clean hotel, receptionist very helpful and efficient, easy parking and well equipped room
Excellent
Anonymous (Mature couple) 10 October 2008

As it was a one-night stay, we found our stay very good. (108057109)

positive comments Size of room, facilities, cleanliness very good, quiet location (ground floor)
negative comments Did not like to have to go through staff 'smokers' at the entrance to the hotel, gave a poor impression of the hotel, a shame as the hotel itself was fine.
Excellent
Anonymous (Solo leisure traveller) 29 September 2008

Enjoyable. (108028523)

positive comments Good efficient and friendly staff. Very clean room and communal areas.
Average
Anonymous (Young couple) 23 September 2008

I thought the breakfast was too expensive, so we opted not to have any. The room is reasonably priced but several couples who stayed locally only paid (108078991)

positive comments The staff were friendly and the hand and body wash in the shower was a welcome surprise.
negative comments There was only enough sugar provided for a single hot beverage and only 1 T-bag. Also a bottle of water (even a small one would be a nice option). We got back from the wedding late evening and only had one pillow each. Most hotels we have stayed at, have extra ones in the wardrobe so you don't have to fuss about requesting more. The room was quite clean although we did find 4 spiders during the 35 minutes we spent getting ready.
Good
Anonymous (Young couple) 29 July 2008

No overall comment. (108047950)

Good
Anonymous (Mature couple) 14 July 2008

No overall comment. (97160833)

positive comments Location
negative comments No Light Bulbs Working in room, Awfull Breakfast for money
Good
Anonymous (Young couple) 14 July 2008

England ist so warm und freundlich, da d (97563346)

positive comments Angenehme Buchung, angenehmes Zimmer mit Badewanne, sauber
negative comments Unfreundlicher Service,
Excellent
Anonymous (Solo business traveller) 09 July 2008

Thank you! (108087074)

Average
Anonymous (Solo leisure traveller) 13 May 2008

I was a late check in - just afetr 10:00 and I was very disappointed that after 10:00 were only sandwiches available. Some simple hot food would have turned around my adequate rating. (97178170)

Good
Anonymous (Mature couple) 06 May 2008

A pleasant experience if a little on the pricey side for the facilities available. We may well return another day. (97917303)

positive comments Excellent parking, quiet location, friendly staff
negative comments Lighting not really good enough to read in bed. Because the hotel was fully booked, we were accommodated in the disabled room and would have welcomed being able to fold away the handrail round the toilet-we wondered if it was located appropriately for a disabled person as it seemed so close to the toilet!
Good
Matthew from Hemel, GB (Young couple) 01 May 2008

No overall comment. (97307557)

positive comments Clean, Smart, Good Size
negative comments Only one pillow each, not enough milks and tea bags in room
Average
kyle from woodbridge, GB (Young couple) 28 February 2008

No overall comment. (97405624)

positive comments nice people
negative comments dirty,not alot in room
Good
Keith from Bungay, GB (Mature couple) 22 February 2008

Generally good, only would have liked to obtain a drink at the bar late in the evening, and the coffee at breakfast tasted as though it had been re-heated from a previous brew. (97809304)

positive comments Nice,clean and well appointed room.
negative comments Bar was closed when returning from our evening out.
Excellent
Anonymous (Young couple) 02 January 2008

No overall comment. (97604440)

positive comments The bath tub, most hotels just have showers only
negative comments No radio
Average
John from Upper Langwith, GB (Solo business traveller) 15 December 2007

No overall comment. (97635789)

negative comments Cleaners walked straight in after 1 short knock at 6.00pm and I was just getting out of the bath .....This should not happen when guests are in the rooms .
Excellent
Anonymous (Solo business traveller) 20 October 2007

The staff was very very helpful, kind and curtious. Thanks! (97992257)

positive comments Everything was perfect
Good
jacqueline from halifax, GB (Young couple) 09 October 2007

very good (97888337)

positive comments clean
negative comments not enough milk
Good
Anonymous (Solo business traveller) 28 July 2007

No overall comment. (97859972)

Average
Matt from Ely, GB (Young couple) 01 July 2007

No overall comment. (99773068)

Excellent
Anonymous (Mature couple) 20 June 2007

No overall comment. (99854086)

positive comments BEING LEFT ALONE TO DO WHAT WE WANT TO DO WITHOUT BEING PESTERED, BUT KNOWING THE STAFF WERE THERE WHEN HELP WAS NEEDED
negative comments THE ROOM WAS VERY HOT, BUT THERE WAS A FAN IF NEEDED.
Excellent
sarah-jane from rendlesham, GB (Mature couple) 29 May 2007

No overall comment. (99777622)

Good
Anonymous (Family with older children) 16 May 2007

No overall comment. (99739197)

positive comments Good check-in and helpful Receptionist
negative comments Stale cigarette smoke on the pillows. Very noisy - staff talking outside room in small hours and also a lot of noise from next door rooms and upstairs. Room service - expensive and the bread was curling at the edges
Good
Victoria from Sale, GB (Young couple) 26 April 2007

No overall comment. (99822655)

positive comments Romm was a decent size and close to the people that we were visiting
negative comments Staff were not very friendly and did not offer an apology for the fire alarm being set off by the toaster at 9am on the Sunday morning. I understand that it wasn't their fault but they didn't offer an explanation or apology on checkout until asked by myself what had caused the alarm.
Good
Anonymous (Young couple) 12 April 2007

This is a fairly standard hotel with the facilities you would expect. It met our expectations with the exception of cleanliness in the bathroom. As I stay at many hotels the decor is a little in need of updating, and the morning breakfast was a little below par. Checkin staff excellent, all were polite, and keen to help. (99134549)

positive comments Convenient, good quality, fair price
negative comments bathroom had some hair left so hadn't been cleaned to a high enough standard
Good
Robert from Middlesex, United Kingdom;GB (Young couple) 21 March 2007

No overall comment. (99695357)

positive comments clean tidy well located
negative comments food choice
Good
Jose A. from mexico, Mexico;MX (Solo business traveller) 20 February 2007

I asked for a non smoking room, when I arrived I was given a smoking room, ofcourse it smell badly. How can a single day of internet access is 15 pounds when a normal fee is about 20 pounds a month???? (99761263)

positive comments Nice confortable bed, very frendly staf.
negative comments Room smell, everpriced internet access, no cable tv.
Excellent
SUSAN from Bordon, United Kingdom;GB (Mature couple) 05 January 2007

No overall comment. (99967057)

positive comments The king size bed & the helpful staff
negative comments No TV remote
Good
Robert from Torrevieja, Spain;ES (Mature couple) 31 December 2006

Due to Christmas skeleton staff the room was not cleaned as we would expect or teamaking/bathroom requirements replaced as they usually would be. (99999520)

positive comments The accommodation was good
Good
Anonymous (Solo business traveller) 28 December 2006

No overall comment. (99681628)

Excellent
Anonymous (Mature couple) 06 December 2006

No overall comment. (99439610)

positive comments Excellent value in an efficiently run hotel.
Good
Kathryn from Leeds, United Kingdom;GB (Mature couple) 30 August 2006

The hotel is just off the A14 and easy to find. Reception staff were warm and welcoming and checked if we required a table for dinner. The room was quite large, clean and airy. The bathroom was beautifully clean and had a good selection of miniature toiletries. The only strange thing was we had three bath towels rather than two bath and two hand towels, but this was not an issue and I am sure it would have been sorted if we had reported it. I feel (3304951438)

positive comments Large clean airy room.
negative comments The price of breakfast was not displayed in reception nor as far as I could see on the hotel guide in the bedroom.
Good
Paul from Willaston, United Kingdom;GB (Solo business traveller) 30 August 2006

I have to say that I was disappointed with the dining room. For my evening meal I had to ask for vegatables after my meal had been served, vegatables should have been offered at the time of order irrespective of them being an additional item on the menu. For breakfast, I found at the last moment this cost (3305241358)

positive comments A very good bedroom
negative comments Too big and clinical. I do not like dining rooms without table cloths and the cutlery not laid traditionally, but that is a subjective point of view.
Good
Anonymous (Solo business traveller) 25 August 2006

No overall comment. (3305248253)

positive comments Clean, well presented
Excellent
barbara from chelmsford, United Kingdom;GB (Solo leisure traveller) 08 August 2006

The staff could not have been more helpful. First the got me into a room an hour before my due time, giving me time to have lunch and not be rushed befor going to a wedding. They made me feel at home and as a woman on her own safe. Each member of staff I encountered was poilite and friendly. (3305040177)

positive comments The room was clean and bright and had everything I needed for my all to short stay.
negative comments That all hotel rooms look the same!!!!
Average
Chris from Birmingham, United Kingdom;GB (Solo business traveller) 14 July 2006

No overall comment. (3304981927)

Good
michael from long sutton, United Kingdom;GB (Young couple) 17 June 2006

No overall comment. (3304845031)

positive comments easy check-in,helpful staff, nice room, would stay again
Good
Anonymous (Mature couple) 01 June 2006

Easy and friendly, mostly efficient. (3304768597)

positive comments Cleanliness and efficiency
negative comments lack of evening hot food option
Good
Anonymous (Mature couple) 31 May 2006

No overall comment. (3304762541)

Excellent
Anonymous (Solo business traveller) 25 April 2006

No overall comment. (3304566747)

Good
Anonymous (Young couple) 19 April 2006

No overall comment. (3304529477)

positive comments Nice hotel. Staff helpful. Breakfast very good.
negative comments Room was very warm, air conditioning would be a welcome improvement.
Good
Tracey from bishopston, United Kingdom;GB (Young couple) 14 April 2006

No overall comment. (3304365770)

Good
Wim from Abbenbroek, Netherlands;NL (Solo business traveller) 12 April 2006

No overall comment. (3304488290)

Good
Wim from Abbenbroek, Netherlands;NL (Solo business traveller) 16 March 2006

No overall comment. (3304349417)

Good
Anonymous (Solo leisure traveller) 27 December 2005

No overall comment. (3304003698)

Good
Gary from North Weald, United Kingdom;GB (Mature couple) 29 November 2005

No overall comment. (2946559)

positive comments Nice fresh room
negative comments Bar staff Coffee machine, I wanted a coffee at about 11.20 when the bar was still open but was told NO the machine had just been cleaned!
Good
Stuart from Worthing, United Kingdom;GB (Young couple) 09 November 2005

No overall comment. (2919322)

Excellent
Gerald from Ightham, United Kingdom;GB (Mature couple) 18 October 2005

No overall comment. (2809247)

negative comments Unfortunatly the not so hot side of the breakfast was the let down, lukewarm rubber bacon, as was the sausage and hash

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