Paragon Hotel

No overall comment. (97526856)

Room quality was fantastic

That is was very noisy (air conditioning unit outside the room) so noisy that I did not sleep and the pillows were like bricks

The ground floor of the hotel has been refurbed and is loveley. The bedroom floors are terrible! The rooms are tiny, smelly and tatty. Our room had a hole in the en suite door. Refurb of these floors is much needed but PLEASE lower the number of rooms and make the rooms bigger. (97313808)

Too small, too old, poor condition.

No overall comment. (97982238)

Clean, nice and modern room. Fully equipped.

Sound insulation could be better. Not impressed with food quality in restaurant.

OK for the price and location. (97247064)

Reasonably priced and close to centre. Staff friendly.

FREE parking is on street and so NOT secure. Shower too small. Breakfast was cold 20 minutes before the end of service and after waiting 20 minutes for it to be replenished - left without eating.

No overall comment. (99384802)

the hotel was good value for money, the downstairs and exterior of the hotel was quite impressive

The room was adequete but still very small, also the corridors leading to the rooms was very narrow and slightly neglected.

This was the second time we had stayed at the Paragon, a large group of internet friends from all over the country. I was disappointed to find the bar didn't open for lunch as it had the last time we stayed and unless you want to go into town there is nowhere else. The lounge is also small for the size of the hotel, and very smokey. (99135411)

The rooms were clean and adequate, though a little on the small side. Breakfast was a good choice.

We were in rooms above function rooms which were noisy, although it did stop when we were told it would. I would try and avoid these rooms next time if I could.

No overall comment. (99059475)

Clean rooms and friendly staff, food was excellent all in all I would recommend it to all our family & friends

General experience was good. The staff appeared to be working extremely well under the pressure of what seemed to be a busy period of time for the hotel. (99289338)

It was situated near central Birmingham which was ideal for our purposes. Staff were very helpful.

The long hike to our room with luggage. (No porters apparent) The undercover car park was flooded in places.

The website said the NEC was 5km away I would argue with that distance. Taxi service used by hotel had no meter inside just a price quoted by driver! Big hotel, many function rooms must get quite busy in spring/summer seasons. Breakfast room very nicely set out, breakfast good value. Overall a good overnight visit, would use again if ever decide to go shopping or some such in Birmingham. (99170316)

Central location

The area near the lifts being occupied by smokers

As already stated, good basic accomodation,would have preferred if the room had been a bit brighter and fresher. (99625851)

Good basic accomodation. Excellant food. Everything was kept nice and clean. Would certainly use the hotel again.

The hotel was going through a renovation,which did not cause any problems,but the hotel rooms do need freshening up.

No overall comment. (99050499)

Nothing very basic

Where do i start

I had to pay the double rate for the room even with single occupancy. When queried I was told that the rate went with the room. I certainly didn't eat two breakfasts so feel that there should be a reduction on this basis. (99971891)

No overall comment. (99415051)

Location

Lounge and Bar area extremely smokey. No ventilation, no background music which resulted in a smokey, dead atmosphere. Went to bed early.

The room was filthy, it took 35 minutes to check in because of not enough staff on duty, the case of the phone was broken with no back on it and curcuit boards handing out of it, when I use the phone to telephone reception there was no response , it was very noisy with lots of sound traveling through from the next room. The room felt like I was staying in a doss house rather than a hotel. Overall the hotel was a disgrace (99258464)

This maybe a formal complaint, but I think the hotel should act as they should at the time and acted on my comments. I will not be spending any more time on this issue (99614801)

The bed in room 125 has a sharp spring sticking up from the middle and gave me a very restless night. When I informed the lady at the desk in the morning she said 'Oh sorry about that' and then walked away after quickly checking me out. This left a very bad impression as no procedure was immediately in place to act on my complaint. The hotel was subsequently (and understandably) given bad reviews to all my business colleagues throughout my stay in Birmingham. My stay the following night in another hotel was fabulous

No overall comment. (3305312507)

Breakfast facilities were great, room was small but met our needs

Very reasonable hotel, just off the main area of the town, but very easy to find the town. (99047283)

Secure parking, easy to find and only 10 mins / £5 in a taxi from good bars and restaurants

Very Noisy after 11pm at night, due to the lay out of the hotel.

Location - although derelict it felt safe and was convenient for walking in to town centre. All the staff were very polite and helpful. The bar is rather large and open but there is a small lounge which is much more pleasant. (99628106)

Dining room facilities with the coloured glass skylights and the staircase. Sympathetic renovation of Edwardian building. Garage parking.

Wardrobe facility too short for a skirt when hanging on hooks at bottom of hangers. Slightly odd location - mostly derelict

The hotel was adequate for a weekend business stay, but for the same cost we could have stayed at a Travel Lodge or Inn and had a much larger and pleasant room and one suited to two people. I could not have done any work in this space- there were two of us (it was supposed to be a double room), and we had to keep moving the only chair around so that we could get at things around the bed. There were no plug sockets near the table top (which was extremely cramped), apart from the one that the TV was plugged into. The front desk staff were very helpful and friendly, but the Helena Resturant staff were very 'off hand' and didn't really want to be there. Excellent parking facilities - good and secure. (3304864005)

Hotel was well placed for gaining access to City and where I needed to be for business.

The room had a very bad drainage smell (which I noted on hotel feedback form). We had to ask for toilet rooms after the room had been serviced. The bathroom was so small there was no room to store things.

This does not really apply as the information we needed was given to us before hand. Your map was most helpful and easy to follow, staff were able to give general guidance to local venues. Booking a taxi was very easy and our whole trip was most enjoyable. We would use this hotel in the future. (3304835316)

It had everything we needed and was nice and clean. Staff were very helpful and polite, breakfast of a good standard.

The size of the room was slightly claustrophobic, but for the amount of time spent in it, it was adequate for our needs.

Wonderful!!!!!! A comfy night's stay, a lovely breakfast, pleasant staff and value for money, what more could you ask for? (3304636541)

the hotel was marvellous the bed was very comfy, and the ample selection of breakfast was great. There is a very reliable lift if for people travelling with lots of luggage. I found it a relly nice place to stay.Would seriously recommend to others, quite frankly after reading some peoples reports i was a bit put off, but having stayed myself i can honestly say if you're going to moan over a comfy nights stay, then stay at home, this place was brill.

nothing at all i'd give it 10 out of 10 every time, the people who did give this hotel a negative review are most definately small minded.

it needs a good facelift to meet other hotel standards, (3304653676)

nothing. the room was old and the shower was dirty. plenty of marks on the walls and the noise kept me awake all night.

the room was old and the shower was dirty. plenty of marks on the walls and the noise kept me awake all night.

The Paragon Hotel is within 10 to 15 minutes walk of the city centre, has lots of rooms and is fine for an overnight stay. I thought it was reasonable value for £45 online booking price but not for the £70 standard single rate. (3304378430)

Accessible by public transport, not far from centre and train station.Reception provided a useful street map. No smoking rooms. My room was pleasant with a large window.

Horrible coffee at breakfast. No muesli. Long corridors where exits to stairs are not clearly marked.

good good shame they couldnt change the weather ey (3304420901)

it was huge good to explore loads of people at breakfast good and friendly staff.

the bedrooms maybe a lick of paint?

The on line info said that the NIA was close, I suppose it depends on your definition of close but I wouldn't say so. (2870334)

Good shower, breakfast was OK.

I had a great stay. The breakfast was fantastic! (2793449)

Eveyrhing was fine

Eveyrhing was fine

I enjoyed my stay at the hotel.The room was small,but clean,the breakfast was great and the staff were helpful when i checked in and out.The location is close to the city centre and it takes you just 15min. walk to the Bullring. (2794437)

Even the room was quite small it was a nice place to stay overnight.For staying inside the room and doing some papaerworks it was a bit too small.All in all the room with the ensuite bathroom was tidy and everything worked.

Difficult to decide because i was out of the hotel very eary and came back late at night.

As far as the hotel was concerned it was a beautiful building. The rooms were adequate for the price, but when we arrived there was no food available and as stated the receptionist made the whole experience very unpleasant, but without her it would of been fine. (2778347)

It was clean and most of the staff were friendly

The receptionist was very unpleasant and deliberately placed us in a room above a generator, so we asked to be moved, karting your bags around such a large hotel was uncomfortable.

No overall comment. (2760361)

Authentic period features

General condition of all features and fittings was poor - needs a re-fit

No overall comment. (2603298)

the hotel was close to birmingham town centre was very nice and quite large

No overall comment. (2636835)

Pleasant all round. Helpful front desk staff even during the night.

The bed was too short. There was no specific vegetarian breakfast, but there were hash browns, eggs, beans, tomatoes, toast, cereal, fruit.