Anonymous (Group of work colleagues) 18 November 2008
No overall comment.
(107581346)

The manager (or whomever took over from the hapless receptionist) was able to resolve my check-in issue effectively. Glad he was able to work around a flawed process.

The check-in process requires the owner of the credit card used to book the room to be present at check-in despite a note on the reservation saying this wouldn't be possible. Too process oriented.
Ottone from BRUNECK, IT (Mature couple) 09 September 2008
No overall comment.
(107282978)

excellent price

bedroom was little
noisy from the street
Anonymous (Young couple) 09 May 2008
No overall comment.
(97258772)
Anonymous (Mature couple) 25 March 2008
This is the best hotel I have stayed in. Very comfortable and clean. Brilliant room service. Convenient for tube although a little far out from the major attractions, however, the hotel was so good that the location did not matter. The hotel staff were fantastic. I will stay again next time I am in this part of London.
(97892970)

Wonderful room. Very comfortable, spacious and quiet.

Concrete view.
Anonymous (Solo leisure traveller) 22 December 2007
No overall comment.
(97057756)
Anonymous (Mature couple) 22 November 2007
We had an unexpected invitation to an event in the city so we only booked the hotel the day before. We were thrilled with the hotel, the staff were pleasant and helpful and the room was wonderful; the bed extremely comfortable. The room was a good size, when generally city hotel rooms can be very small. The decor was impecable, nothing shabby at all. The bathroom facilites were excellent and the shower was wonderful.
(97806552)
Anonymous (Solo business traveller) 12 November 2007
No overall comment.
(97917974)

Excellent room by London standards. Good overall experience.

Excessive internet charges.
Anonymous (Solo leisure traveller) 26 January 2006
It's a nice clean hotel, with a good standard of service and helpful staff. I'd stay their again.
(3304146922)

A good location, ideal room size, a comfortable bed and no noise.

none that I noticed