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Citotel Hôtel D'angleterre hotel ratinghotel rating

21 Quai Du Havre, Rouen, 76000
Good
Overall rating from 42 reviews

Guest reviews of the Citotel Hôtel D'angleterre

Good
Anonymous (Mature couple) 23 October 2008

Good value (107951659)

positive comments Value for money in an excellent central location
Good
Anonymous (Family with older children) 20 October 2008

An excellent location for a family to visit the sites of northern France and Paris. Enjoyable staff, excellent value. (107260366)

positive comments Booked a family room for our family of 5, they gave us adjoining rooms with a central foyer area and an outer door. Each room had its own bathroom, nice size for Europe. Excellent setup for the family at a reasonable price. Room was clean and a nice size, daily maid service, staff was friendly. Short walk to the train, which runs directly into Paris. Exceeded expectations for a two star hotel.
negative comments Limited breakfast cost 7 Euros per person. Parking was secure, but the door had to be opened by the staff each time - especially inconvenient when returning at night.
Average
G from Trowbridge, GB (Family with older children) 14 August 2008

Were disappointed about the hotel's state of furnishings and cleanliness of flooring. (97468101)

positive comments Bed was clean and the towels were clean and white.
negative comments broken and old equipment. Not very clean on the carpet and mirrors, windows etc.
Good
Anonymous (Mature couple) 13 May 2008

No overall comment. (97334942)

Excellent
Anonymous (Mature couple) 05 May 2008

No overall comment. (97088471)

Excellent
daniel from LONGVILLIERS, FR (Mature couple) 16 December 2007

The staff is very welcoming, helpful, not only about hotel matters but also for information about the city and orientation. We enjoyed our stay in this hotel which is perfectly located at walking distance of the center of the city. (97521196)

positive comments Nous avons beaucoup apprecie l'accueil et la gentilesse de tout le personel de l'hotel
negative comments La chaleur trop grande de la chambre
Excellent
Fatiha from PARIS, FR (Young couple) 08 November 2007

Tr (97464406)

Good
Anonymous (Solo business traveller) 19 June 2007

No overall comment. (99495160)

positive comments gentillesse et courtoisie du personnel
negative comments la PLOMBERIE !!! et le bruit (mais c'est la situation de l'h
Good
Anonymous (Mature couple) 07 June 2007

it was OK -there was a fair amount of traffic noise (99297274)

positive comments it was well priced
Average
Anonymous (Family with young children) 13 April 2007

Good central location. Overlooks the river. Chain smoking staff and noise can be tiresome. (99521229)

positive comments central position
negative comments smell of cigarette smoke. Noise. Not to friendly staff
Good
Anthony from Exeter, United Kingdom;GB (Family with young children) 21 March 2007

I would like to have known that the Hotel is situated on a very busy main thoroughfare with quite a lot of traffic noise coming into the rooms. Luckily I had some earplugs!! (99921856)

positive comments Accommodation was clean and the hotel well decorated.I had booked a family room for four and the children had their own bedroom. Staff were pleasant and the breakfast meal was excellent.
Good
Anonymous (Group of adult friends) 21 February 2007

No overall comment. (99294847)

positive comments The quiet room (No. 45) at the back of the Hotel. The room was a good size and quite peaceful. The heating was working and the rooms were warm. The hotel was very conveniently located for exploring the old district of Rouen and there was a good view of the river from our friends' room.
negative comments There was a water leak from a pipe above the bath in our bathroom (45) during the night and the wet ceiling tiles fell into the bath. The shower in the substitute room (43) was not very well installed and fell off its mounting during use. Our friends' room was at the front (42)and it was a bit noisy. Their shower also fell off its mounting. The (only) lift broke down during our (one night) stay.
Excellent
Jenifer from Mundesley, United Kingdom;GB (Mature couple) 16 February 2007

Overall a good experience (99570090)

positive comments convenient friendly helpful
negative comments no drawer space room space rather confined
Excellent
Kirill from Moscou, Russian Federation;RU (Young couple) 19 January 2007

No overall comment. (99660107)

positive comments Grande chambre, bon equipe, l'auceuil ouvert aprez minuit
negative comments Le design de la chambre
Good
Anonymous (Young couple) 03 November 2006

sejour tres agreable dans une tres belle ville (99090851)

positive comments tres bonne situation de l,hotel pres centre ville
negative comments rapport qualite prix du petit dejeuner
Poor
Robert from Doncaster, United Kingdom;GB (Mature couple) 15 September 2006

On very busy main road, difficult to park and unload, room very small and hot - no air conditioning. To keep cool had to open windows therefore lots of road noise therefore no sleep. Very basic. The only plus point was the closeness of the city centre. (99507740)

positive comments Not Much - generally poorly presented cosidering supposed to have been renovated in March 2006
negative comments Room very small, No air conditioning, road noise when windows open
Excellent
Jane from Manchester, United Kingdom;GB (Group of adult friends) 01 September 2006

Generally good apart from the noise. The standards were more than adequate for the purpose of the stay and the staff were extremely helpful. (3304899007)

positive comments Security of the car park. Ease of getting to the hotel. Convenience to City centre.
negative comments Noise!! We have stayed at this hotel previously but it has been on a weekend. The noise of the traffic during the week was incredible.
Excellent
Ludovic from PREMESQUES, France;FR (Mature couple) 30 August 2006

Situ (3305032401)

positive comments Parking priv
negative comments Salle du petit d
Good
Anonymous (Family with young children) 17 August 2006

No overall comment. (3305033795)

Good
Anonymous (Young couple) 16 August 2006

Apart from the fact that the room was very small, it was clean and neat (the bathroom too). The staff were friendly and, as it was located on the quays, it was easy to find when we arrived and a stone's throw away from the city's historic centre. Some would find it noisy as it's on a busy street, but the windows were good so it dodn't bother us that much. Good value for money, though simple. (3305086645)

positive comments Very central.
negative comments The room was small - for two people and suitcases it was tiny.
Good
Anonymous (Mature couple) 15 August 2006

The hotel is very convenient for the centre of Rouen and just outside the one way system, it overlooking the river but also a busy road and railway. A small balcony allowed views of road rail and river traffic. There is a secure underground car park, access is tight, but is was very useful with a car full of holiday baggages. (3304967244)

positive comments The hotel is convenient for the centre of Rouen. Rooms are small but adequate and clean, ideal for an overnight stop or a short stay.
negative comments Inadequate map of its location (which was easy to find once you knew where it was). Overlooks a busy road and double accoustic glazing could not be used in warm weather when ventilation required.
Average
Paul from Nottingham, United Kingdom;GB (Family with young children) 08 August 2006

The central Location and the price were fine the general appearance of the hotel and staff was that the place had seen better days. Breakfast was not good but adequate (3304318694)

positive comments central location
negative comments a little run down
Good
Anonymous (Young couple) 07 August 2006

Good (3305087893)

positive comments Clean and tidy, good location, helpful & friendly staff
Excellent
Anonymous (Mature couple) 31 July 2006

No overall comment. (3304511835)

Good
Ramesh from Westport, United States;US (Family with young children) 08 July 2006

We started our trip by visiting Rouen first and this hotel was the perfect start. The location of the hotel makes it ideal to go for morning walks along the Seine. The staff were very friendly and courteous. (3304850211)

positive comments Location of hotel - overlooking the Seine. Clean and spacious rooms.
negative comments Nothing
Good
irene from nantwich, United Kingdom;GB (Family with young children) 13 June 2006

i would like to have known about the parking area then i could park in the entrance to the underground parking while a member of my party could enter the front access to notify someone to open the door. i would stay again perhaps for longer to see more of rouen (3304700632)

positive comments the view the family rooms the cleanliness
negative comments no tea or coffe facilities in rooms the smell of cigarette smoke drifting from other rooms
Good
Anonymous (Family with young children) 07 June 2006

Where the hotel is shown on the map does not reflect its true position, once found having spent a hour looking for it the reminder of the stay was good. (3304799601)

Excellent
Fern from Paris, France;FR (Solo business traveller) 06 June 2006

Totalement satisfaite de cet h (3304684057)

positive comments Qualit
Excellent
Anonymous (Mature couple) 25 May 2006

Wie oben gesagt, war es ein sehr angenehmer Aufenthalt in Ihrem Hause. (3304715991)

positive comments Engagiertes Personal,sehr saubere Zimmer,gute Lage zur Innenstadt, Parkplatz bei Reservierung m
negative comments Zimmert
Good
Anonymous (Family with older children) 03 May 2006

No overall comment. (3304603938)

Good
Christian from PARAY VIEILLE POSTE, France;FR (Solo business traveller) 24 April 2006

Sa proximit (3304500607)

positive comments bon petit d
negative comments La vue sur les immeubles d'en face...
Good
Anonymous (Solo business traveller) 28 March 2006

No overall comment. (3304400820)

Excellent
Anonymous (Group of adult friends) 08 January 2006

No overall comment. (3304020278)

positive comments un excellent accueil, des chambres propres et tres bien situés,
Average
Christopher from Esher, United Kingdom;GB (Mature couple) 23 September 2005

It was a little unfortunate that we visited before refurbishment, as everything was in a poor condition. I feel that the hotel has great potential, with the right degree of refurbishment. Bit of traffic noise, but the balconies are a great feature, overlooking the Seine. (2693220)

positive comments Good location, excellent and friendly/helpful receptionists.
negative comments Very tired accommodation, though we appreciate refurbishment is in progress. The TV brackets are at a very dangerous height Doubtless these will be moved during refurbishment.
Good
Anonymous (Young couple) 22 September 2005

No overall comment. (2724986)

Excellent
MILLE from AMIENS, France;FR (Young couple) 18 August 2005

No overall comment. (2612751)

Good
Anonymous (Young couple) 07 June 2005

No overall comment. (2370194)

Excellent
jakob from Den Haag, Netherlands;NL (Mature couple) 25 May 2005

No overall comment. (2158766)

positive comments Fine room with two toilets!!(because i was ill very confiniend)
Average
Anonymous (Mature couple) 23 May 2005

No overall comment. (2288170)

Good
Anonymous (Solo leisure traveller) 22 April 2005

Having stayed at the hotel previously I knew what to expect and decided this time to stay slightly longer to visit Rouen's tourist attractions. (2157802)

positive comments Location, friendliness of staff. Secure parking for motorcycle.
Good
John from Chorleywood, United Kingdom (Solo leisure traveller) 14 October 2004

No overall comment. (1565789)

Good
Stephen from Leeds, United Kingdom (Family with young children) 30 August 2004

The main issue I have is that the map provided by the booking service was totally inadequate and inaccurate. As a result I spent a very frustrating 40 minutes driving around Rouen trying to find the hotel. The actual map provided by the hotel on their own literature was far more accurate and a link to there site would have been better. (1419504)

positive comments A simple clean good hotel.
negative comments Despite being on a main road it was not easy to see/find.

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