Anonymous (Solo business traveller) 28 September 2008
No overall comment.
(107329843)

roopm was large and comfortable

room was very dark - impossible to work
towels not clean - had stains and a musty odour
airconditioning control missing
food quality poor
BRIAN from brighton, GB (Family with young children) 26 September 2008
not very good value for money.
(107418259)

ideal for train station

bed uncomfortable
Anonymous (Solo business traveller) 08 September 2008
No overall comment.
(107155171)
Anonymous (Mature couple) 08 July 2008
Good hotel with ample facilities in a good location
(97252630)
Keith from Sleaford, GB (Solo business traveller) 04 May 2008
No overall comment.
(97341462)
Shawnna from Mission BC, CA (Mature couple) 19 June 2007
No overall comment.
(99294593)
Anonymous (Young couple) 08 May 2007
No overall comment.
(99378068)

The reception and bar were nice, first impressions were good. Staff friendly and welcoming. Bed was really really comfortable!

The bathroom could have been nicer, a little more care could have been taken with finishing touches. Ceilngs in room looked out of place and old fashioned compared to the rest of the room.
Anonymous (Solo business traveller) 20 April 2007
Better information on distance to QE2 Centre, which turned out to be further than I had expected.
(99756576)

Quiet

Room too small. Top drawer missing. Not good value for money.
Anonymous (Solo business traveller) 30 January 2007
No overall comment.
(99260736)
Anonymous (Solo business traveller) 16 January 2007
No overall comment.
(99313571)
Anonymous (Young couple) 09 January 2007
No overall comment.
(99444538)
Raymond from Glasgow, United Kingdom;GB (Mature couple) 12 November 2006
No overall comment.
(99473550)

Handy for Victoria mainline railway station; staff helpful with luggage storage during the day; friendly and helpful staff overall. Tea making facilities good.

No spare pillow in room. Reception area noisy i.e. no sound deadening material so echoes a lot when people talk. Therefore the bar is sometimes a bit unpleasant to sit reading.
Anonymous (Solo business traveller) 20 October 2006
This hotel serves its purpose, specialy if you want to be close to Victory station
(99714792)

Nice staff and good selection of beers at the bar :-)

No minibar, tv to close to floor (Difficult to watch) and a slow elivator
John from Caledon, Canada;CA (Mature couple) 25 August 2006
No overall comment.
(3304450217)

The staff member who greeted us was exceptional: she made us feel welome and very comfortable. The room was large and well-appointed and exceeded our expectations. This was our second time in the area in two years; next time we will stay at this hotel for a longer period.

This was the most postive experience I have had in a UK hotel or bed-and breakfast in some time.
Anonymous (Family with older children) 18 August 2006
No overall comment.
(3304330615)

EXCELLENT HOTEL ,TEN MINUTE WALK FROM VICTORIA BUS STATION ,GOOD VALUE FOR MONEY ,AT PRESENT IT IS BEING REFURBISHED ,ALL HOTELS ROOMS ARE 1ST CLASS
Tadas from Dublin, Ireland;IE (Young couple) 17 August 2006
We enjoyed our stay in your hotel very much! Thank you and we hope to be back one day!!!
(3304890134)

Location of the hotel-center of London city! Very quiet street! Helpfull staff!
Michael from Bradford, United Kingdom;GB (Mature couple) 12 August 2006
No overall comment.
(3304876078)
James from Elk River, United States;US (Mature couple) 04 August 2006
No overall comment.
(3304844985)
Anonymous (Group of adult friends) 19 July 2006
No overall comment.
(3304315978)

It was a really friendly place with air conditioning that actually worked, staff were always accommodating.

I did not really dislike anything
Anonymous (Group of adult friends) 12 July 2006
No overall comment.
(3304986753)

For the price of the rooms, i really do not think that you could do better in terms of comfot and location.

We were expecting breakfast in the price but that did not really matter, as breakfast could be bought there, at a discount.
alan from muiderberg, Netherlands;NL (Solo business traveller) 04 July 2006
No overall comment.
(3304651427)

I simply found the room too small. I did not think it was very good value for money.

I did not like the restricted access on the computer internet.
Anonymous (Mature couple) 25 June 2006
I was not aware of the restaurant before booking. Although few people were eating in it, we had a good well-cooked meal that we enjoyed. I thought that the hotel was good value for money. Pleasant room for the price with a decent sized bathroom. I had to cancel the single room originally booked for our daughter but this was easily done with no hassle.
(3304686098)

Light, bright, clean and airy

nothing
Francisco Javier from Zaragoza, Spain;ES (Solo leisure traveller) 07 June 2006
Que tiene zonas para reparar y no estan ocultas, dando mal aspecto.
(3304783126)

Deberia mejorar la vista trasera.
Anonymous (Solo leisure traveller) 01 June 2006
I would llike to have known what having a single room meant in terms of size. I found the space quite cramped and I am not sure for the price I paid, that I could not have gotten a larger room! I was offered no options in room choice. The room was clean, the mattress was excellent, the breakfast was supreme, the service was friendly and helpful and the location ideal. My only complaint was the tiny size of my room.
(3304676520)

The hotel was near Victoria Station, but located on a fairly quiet street near Eccleston Square. The location and quietness were very desirable. The mattress was new and very comfortable. Breakfast was fantastic and the service very friendly.

My single room was very small, being less than half the size of a regular room and the bath was extremely cramped.
tom from winchester, United Kingdom;GB (Solo leisure traveller) 27 April 2006
I have noted that the staff where only fair, of the two duty managers that i met one was most unhelpful, the other (Tom) was excellent. The staff in the restaurant performed their duties well.
(3304563699)

Very Clean and pleasant

Hotel under refurbishment
Alfio from Cassina de' Pecchi (MI), Italy;IT (Family with older children) 21 April 2006
La nostra stanza (double) era un po' piccola, quella dei figli (twice)adeguata. L'albergo avrebbe bisogno di un riammodernamento:
(3304245449)

Albergo centrale e ben servito dai mezzi pubblici

Negli arredi e nelle suppellettili
David from CARDIFF, United Kingdom;GB (Solo leisure traveller) 19 April 2006
The receptionist who checked me in was first class,very friendly and courteous.
(3304231615)

location

keycards and requirements in respect of the same.
Anonymous (Group of work colleagues) 11 April 2006
No overall comment.
(3304380063)

It was convenient to Victoria Station, where we left for Gatwick. Itw as also convenient to the rest of London, so we could spend the two hours available to us in sightseeing.

Rooms were small, and the cost was high compared to what we normally spend in the U.S. (although not high by European standards)
Anonymous (Solo leisure traveller) 29 March 2006
A nice location reasonably priced good facilities clean and well presented only thing missing was the fact that the cost for the breakfast would have made the package less attractive a light breakfast thrown in would in my opinion much improve the hotels appeal.
(3304338092)

roomy/good price/excellent location/

offer a light breakfast at no extra cost
Anonymous (Solo business traveller) 28 March 2006
No overall comment.
(3304418942)
Tomoko from Campi Bizenzio (Firenze), Italy;IT (Solo leisure traveller) 26 March 2006
Good location, kind stuffs, the rooms are confortable in fair condition. For those who arrive at/ and depart from Victoria station or Gatwick airport, this hotel is very reccomandable.(two minuites walk from Victoria station.)
(3304362894)

the location, the stuffs, general conditions of the room

If you could renew the rooms, it would be excellent.
Anonymous (Solo leisure traveller) 23 March 2006
No overall comment.
(3304389483)
Anonymous (Solo business traveller) 22 March 2006
Hotel reception and public rooms smell too much of smoke Corridors very small for carrying luggage. I used the hotel to sleep only as a transit room.It is OK for this but I could not recommend any one to stay if they were a tourist enjoying London
(3304390327)

Simple,clean and reasonable price. Staff very pleasant

Room 430 Not possible to sit on toilet properly as bathroom is too small
Anonymous (Solo business traveller) 14 March 2006
No overall comment.
(3304286140)
Anonymous (Other) 23 February 2006
No overall comment.
(3304217057)
mark from basingstoke, United Kingdom;GB (Young couple) 22 February 2006
No overall comment.
(3304218917)
Anonymous (Group of work colleagues) 21 February 2006
The foyer of the hotel was promising and the staff were fine. We had bar food on the first evening which was excellent as were both breakfasts. I felt my room and those of my colleagues were overdue a paint job and general re-decoration. There was also a particularly bad smell in one of my colleagues room.
(3304172653)

The room I was in needed updating, it was quite old fashioned the paint was peeling off. The towels were shabby and very thin.
Anonymous (Young couple) 20 February 2006
No overall comment.
(3304107933)

Location

Breakfast was poor value
Edward from Colwinston, United Kingdom;GB (Solo business traveller) 20 February 2006
Adequate.
(3304256619)

Adequate

Carpet on stairs needs renewal
David from Wokingham, UNITED KINGDOM;GB (Mature couple) 08 February 2006
No overall comment.
(3304188577)

Good location

Stair carpet worn (otherwise hotel decor was very good)
KEVIN from HEREFORD, United Kingdom;GB (Mature couple) 08 February 2006
when asked about parking receptionist said none at hotel carpark around corner go there off I went and paid £27 for one night she did not inform me that we could park on the street on the meters on the weekend I am not from London and did not know this.
(3304208009)

everthing provided

pipes need cleaning in bar
Edward A J from Amstelveen, Netherlands;NL (Solo business traveller) 03 February 2006
No overall comment.
(3304186769)
DANIEL from PETERBOROUGH, United Kingdom;GB (Young couple) 01 February 2006
No overall comment.
(3304178245)
Anonymous (Family with older children) 26 January 2006
No overall comment.
(3304101080)
oliver from dydley, United Kingdom;GB (Group of work colleagues) 14 January 2006
map of the location from the underground. I have no problems with the hotel other than what has been mentioned above with regards to the appearance of the rooms which need redecoration, refitting of carpet etc.
(3304106006)

good location, easy to find, well organised. pleasent staff.

Rooms are in need or redecoration, starting to look rather scruffy and shower did not appear to work correctly
Peter from Fjerritslev, Denmark;DK (Solo business traveller) 20 December 2005
ROOM 430 : My sheets were dirty, there was no hot vater.
(3304043671)
Marjorie from Fareham, United Kingdom;GB (Solo leisure traveller) 14 December 2005
The booking in staff were very friendly, hotel quiet and very easy to find
(2979266)

The fact that it was very close to Victoria Train and Coach station

none I can think of
claude from BONNEIL, France;FR (Mature couple) 14 December 2005
Chauffage central en marche ( radiateur froid), les radiateurs électriques ne fonctionnaient pas ( température extérieur 0 à -2 ) Chambre bruyante avec le sas ext accès de l'autre chambre Couette trop courte pour un lit de 2 personnes Accessibilité des plus réduites aux toilettes / pas de chauffage dans la salle de bains etc .....
(2984792)

petit dejeuner

le chauffage
Sanna from Vantaa, Finland;FI (Young couple) 08 December 2005
No overall comment.
(2936088)
Anonymous (Young couple) 03 December 2005
No overall comment.
(2969723)

Location to Victoria

Cleanliness; our room hadn't been cleaned properly. The bedsheets also looked stained and dirty.
Anonymous (Solo business traveller) 29 November 2005
No overall comment.
(2992831)

The restaurant service and food was very good, and of a higher quality than I expected.

Decor. Bedding - unfortunately I sustained some nasty bites during the night!