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Quality Hotel Westminster, Victoria hotel ratinghotel ratinghotel rating

82-83 Eccleston Square, Victoria, Westminster, SW1V 1PS
Good
Overall rating from 103 reviews

Guest reviews of the Quality Hotel Westminster, Victoria

Average
Anonymous (Solo business traveller) 28 September 2008

No overall comment. (107329843)

positive comments roopm was large and comfortable
negative comments room was very dark - impossible to work towels not clean - had stains and a musty odour airconditioning control missing food quality poor
Poor
BRIAN from brighton, GB (Family with young children) 26 September 2008

not very good value for money. (107418259)

positive comments ideal for train station
negative comments bed uncomfortable
Poor
Anonymous (Solo business traveller) 08 September 2008

No overall comment. (107155171)

Excellent
Anonymous (Mature couple) 08 July 2008

Good hotel with ample facilities in a good location (97252630)

Good
Keith from Sleaford, GB (Solo business traveller) 04 May 2008

No overall comment. (97341462)

Good
Shawnna from Mission BC, CA (Mature couple) 19 June 2007

No overall comment. (99294593)

Good
Anonymous (Young couple) 08 May 2007

No overall comment. (99378068)

positive comments The reception and bar were nice, first impressions were good. Staff friendly and welcoming. Bed was really really comfortable!
negative comments The bathroom could have been nicer, a little more care could have been taken with finishing touches. Ceilngs in room looked out of place and old fashioned compared to the rest of the room.
Good
Anonymous (Solo business traveller) 20 April 2007

Better information on distance to QE2 Centre, which turned out to be further than I had expected. (99756576)

positive comments Quiet
negative comments Room too small. Top drawer missing. Not good value for money.
Good
Anonymous (Solo business traveller) 30 January 2007

No overall comment. (99260736)

Good
Anonymous (Solo business traveller) 16 January 2007

No overall comment. (99313571)

Good
Anonymous (Young couple) 09 January 2007

No overall comment. (99444538)

Good
Raymond from Glasgow, United Kingdom;GB (Mature couple) 12 November 2006

No overall comment. (99473550)

positive comments Handy for Victoria mainline railway station; staff helpful with luggage storage during the day; friendly and helpful staff overall. Tea making facilities good.
negative comments No spare pillow in room. Reception area noisy i.e. no sound deadening material so echoes a lot when people talk. Therefore the bar is sometimes a bit unpleasant to sit reading.
Good
Anonymous (Solo business traveller) 20 October 2006

This hotel serves its purpose, specialy if you want to be close to Victory station (99714792)

positive comments Nice staff and good selection of beers at the bar :-)
negative comments No minibar, tv to close to floor (Difficult to watch) and a slow elivator
Excellent
John from Caledon, Canada;CA (Mature couple) 25 August 2006

No overall comment. (3304450217)

positive comments The staff member who greeted us was exceptional: she made us feel welome and very comfortable. The room was large and well-appointed and exceeded our expectations. This was our second time in the area in two years; next time we will stay at this hotel for a longer period.
negative comments This was the most postive experience I have had in a UK hotel or bed-and breakfast in some time.
Good
Anonymous (Family with older children) 18 August 2006

No overall comment. (3304330615)

positive comments EXCELLENT HOTEL ,TEN MINUTE WALK FROM VICTORIA BUS STATION ,GOOD VALUE FOR MONEY ,AT PRESENT IT IS BEING REFURBISHED ,ALL HOTELS ROOMS ARE 1ST CLASS
Excellent
Tadas from Dublin, Ireland;IE (Young couple) 17 August 2006

We enjoyed our stay in your hotel very much! Thank you and we hope to be back one day!!! (3304890134)

positive comments Location of the hotel-center of London city! Very quiet street! Helpfull staff!
Average
Michael from Bradford, United Kingdom;GB (Mature couple) 12 August 2006

No overall comment. (3304876078)

Good
James from Elk River, United States;US (Mature couple) 04 August 2006

No overall comment. (3304844985)

Excellent
Anonymous (Group of adult friends) 19 July 2006

No overall comment. (3304315978)

positive comments It was a really friendly place with air conditioning that actually worked, staff were always accommodating.
negative comments I did not really dislike anything
Good
Anonymous (Group of adult friends) 12 July 2006

No overall comment. (3304986753)

positive comments For the price of the rooms, i really do not think that you could do better in terms of comfot and location.
negative comments We were expecting breakfast in the price but that did not really matter, as breakfast could be bought there, at a discount.
Good
alan from muiderberg, Netherlands;NL (Solo business traveller) 04 July 2006

No overall comment. (3304651427)

positive comments I simply found the room too small. I did not think it was very good value for money.
negative comments I did not like the restricted access on the computer internet.
Good
Anonymous (Mature couple) 25 June 2006

I was not aware of the restaurant before booking. Although few people were eating in it, we had a good well-cooked meal that we enjoyed. I thought that the hotel was good value for money. Pleasant room for the price with a decent sized bathroom. I had to cancel the single room originally booked for our daughter but this was easily done with no hassle. (3304686098)

positive comments Light, bright, clean and airy
negative comments nothing
Good
Francisco Javier from Zaragoza, Spain;ES (Solo leisure traveller) 07 June 2006

Que tiene zonas para reparar y no estan ocultas, dando mal aspecto. (3304783126)

negative comments Deberia mejorar la vista trasera.
Good
Anonymous (Solo leisure traveller) 01 June 2006

I would llike to have known what having a single room meant in terms of size. I found the space quite cramped and I am not sure for the price I paid, that I could not have gotten a larger room! I was offered no options in room choice. The room was clean, the mattress was excellent, the breakfast was supreme, the service was friendly and helpful and the location ideal. My only complaint was the tiny size of my room. (3304676520)

positive comments The hotel was near Victoria Station, but located on a fairly quiet street near Eccleston Square. The location and quietness were very desirable. The mattress was new and very comfortable. Breakfast was fantastic and the service very friendly.
negative comments My single room was very small, being less than half the size of a regular room and the bath was extremely cramped.
Good
tom from winchester, United Kingdom;GB (Solo leisure traveller) 27 April 2006

I have noted that the staff where only fair, of the two duty managers that i met one was most unhelpful, the other (Tom) was excellent. The staff in the restaurant performed their duties well. (3304563699)

positive comments Very Clean and pleasant
negative comments Hotel under refurbishment
Good
Alfio from Cassina de' Pecchi (MI), Italy;IT (Family with older children) 21 April 2006

La nostra stanza (double) era un po' piccola, quella dei figli (twice)adeguata. L'albergo avrebbe bisogno di un riammodernamento: (3304245449)

positive comments Albergo centrale e ben servito dai mezzi pubblici
negative comments Negli arredi e nelle suppellettili
Excellent
David from CARDIFF, United Kingdom;GB (Solo leisure traveller) 19 April 2006

The receptionist who checked me in was first class,very friendly and courteous. (3304231615)

positive comments location
negative comments keycards and requirements in respect of the same.
Good
Anonymous (Group of work colleagues) 11 April 2006

No overall comment. (3304380063)

positive comments It was convenient to Victoria Station, where we left for Gatwick. Itw as also convenient to the rest of London, so we could spend the two hours available to us in sightseeing.
negative comments Rooms were small, and the cost was high compared to what we normally spend in the U.S. (although not high by European standards)
Excellent
Anonymous (Solo leisure traveller) 29 March 2006

A nice location reasonably priced good facilities clean and well presented only thing missing was the fact that the cost for the breakfast would have made the package less attractive a light breakfast thrown in would in my opinion much improve the hotels appeal. (3304338092)

positive comments roomy/good price/excellent location/
negative comments offer a light breakfast at no extra cost
Poor
Anonymous (Solo business traveller) 28 March 2006

No overall comment. (3304418942)

Excellent
Tomoko from Campi Bizenzio (Firenze), Italy;IT (Solo leisure traveller) 26 March 2006

Good location, kind stuffs, the rooms are confortable in fair condition. For those who arrive at/ and depart from Victoria station or Gatwick airport, this hotel is very reccomandable.(two minuites walk from Victoria station.) (3304362894)

positive comments the location, the stuffs, general conditions of the room
negative comments If you could renew the rooms, it would be excellent.
Poor
Anonymous (Solo leisure traveller) 23 March 2006

No overall comment. (3304389483)

Good
Anonymous (Solo business traveller) 22 March 2006

Hotel reception and public rooms smell too much of smoke Corridors very small for carrying luggage. I used the hotel to sleep only as a transit room.It is OK for this but I could not recommend any one to stay if they were a tourist enjoying London (3304390327)

positive comments Simple,clean and reasonable price. Staff very pleasant
negative comments Room 430 Not possible to sit on toilet properly as bathroom is too small
Average
Anonymous (Solo business traveller) 14 March 2006

No overall comment. (3304286140)

Poor
Anonymous (Other) 23 February 2006

No overall comment. (3304217057)

Good
mark from basingstoke, United Kingdom;GB (Young couple) 22 February 2006

No overall comment. (3304218917)

Average
Anonymous (Group of work colleagues) 21 February 2006

The foyer of the hotel was promising and the staff were fine. We had bar food on the first evening which was excellent as were both breakfasts. I felt my room and those of my colleagues were overdue a paint job and general re-decoration. There was also a particularly bad smell in one of my colleagues room. (3304172653)

negative comments The room I was in needed updating, it was quite old fashioned the paint was peeling off. The towels were shabby and very thin.
Good
Anonymous (Young couple) 20 February 2006

No overall comment. (3304107933)

positive comments Location
negative comments Breakfast was poor value
Good
Edward from Colwinston, United Kingdom;GB (Solo business traveller) 20 February 2006

Adequate. (3304256619)

positive comments Adequate
negative comments Carpet on stairs needs renewal
Excellent
David from Wokingham, UNITED KINGDOM;GB (Mature couple) 08 February 2006

No overall comment. (3304188577)

positive comments Good location
negative comments Stair carpet worn (otherwise hotel decor was very good)
Good
KEVIN from HEREFORD, United Kingdom;GB (Mature couple) 08 February 2006

when asked about parking receptionist said none at hotel carpark around corner go there off I went and paid £27 for one night she did not inform me that we could park on the street on the meters on the weekend I am not from London and did not know this. (3304208009)

positive comments everthing provided
negative comments pipes need cleaning in bar
Good
Edward A J from Amstelveen, Netherlands;NL (Solo business traveller) 03 February 2006

No overall comment. (3304186769)

Poor
DANIEL from PETERBOROUGH, United Kingdom;GB (Young couple) 01 February 2006

No overall comment. (3304178245)

Good
Anonymous (Family with older children) 26 January 2006

No overall comment. (3304101080)

Average
oliver from dydley, United Kingdom;GB (Group of work colleagues) 14 January 2006

map of the location from the underground. I have no problems with the hotel other than what has been mentioned above with regards to the appearance of the rooms which need redecoration, refitting of carpet etc. (3304106006)

positive comments good location, easy to find, well organised. pleasent staff.
negative comments Rooms are in need or redecoration, starting to look rather scruffy and shower did not appear to work correctly
Poor
Peter from Fjerritslev, Denmark;DK (Solo business traveller) 20 December 2005

ROOM 430 : My sheets were dirty, there was no hot vater. (3304043671)

Good
Marjorie from Fareham, United Kingdom;GB (Solo leisure traveller) 14 December 2005

The booking in staff were very friendly, hotel quiet and very easy to find (2979266)

positive comments The fact that it was very close to Victoria Train and Coach station
negative comments none I can think of
Average
claude from BONNEIL, France;FR (Mature couple) 14 December 2005

Chauffage central en marche ( radiateur froid), les radiateurs électriques ne fonctionnaient pas ( température extérieur 0 à -2 ) Chambre bruyante avec le sas ext accès de l'autre chambre Couette trop courte pour un lit de 2 personnes Accessibilité des plus réduites aux toilettes / pas de chauffage dans la salle de bains etc ..... (2984792)

positive comments petit dejeuner
negative comments le chauffage
Good
Sanna from Vantaa, Finland;FI (Young couple) 08 December 2005

No overall comment. (2936088)

Poor
Anonymous (Young couple) 03 December 2005

No overall comment. (2969723)

positive comments Location to Victoria
negative comments Cleanliness; our room hadn't been cleaned properly. The bedsheets also looked stained and dirty.
Good
Anonymous (Solo business traveller) 29 November 2005

No overall comment. (2992831)

positive comments The restaurant service and food was very good, and of a higher quality than I expected.
negative comments Decor. Bedding - unfortunately I sustained some nasty bites during the night!

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