Peter from ILFORD, GB (Mature couple) 17 June 2008
If the above incident had not occurred we would have been very happy with our stay. (97602547)
Breakfast offered good
choice and was well presented.

We were woken whilst asleep by a member of staff who blamed a water leak (into the
restaurant below our room)on our forgetfulness ('Have you left a tap running?') rather than on teething problems from new plumbing in the Star Suite.
Anonymous (Mature couple) 15 April 2008
No overall comment. (97701401)
Anonymous (Young couple) 26 September 2007
No overall comment. (97374415)
Harold from Colchester, GB (Mature couple) 11 May 2007
No overall comment. (99574241)
andrew from cambridge, GB (Mature couple) 13 April 2007
No overall comment. (99996062)

Super comfy bed,excellent
breakfast what more could you want?

The smell of stale cigarettes/nicotine from the
bar/foyer
area as soon as you walk in
Ian from Isle-of-Sheppey, GB (Mature couple) 31 March 2007
No overall comment. (99253188)
Food was excellent. Foyer,
Bar and
Restaurant areas very
clean and
comfortable. Staff very
helpful and
friendly.
Parking facilities poor. no
lift to upper floors. Bath taps didn't work. Very
little cold water pressure at the
shower head. Room wasn't hoovered in the morning, bed wasn't made properly, thick dust on top of wardrobe ruined our cases.
David from Hucknall, United Kingdom;GB (Group of work colleagues) 24 February 2007
No overall comment. (99476619)
Craig from Steeple Claydon, United Kingdom;GB (Young couple) 02 February 2007
No overall comment. (99488099)

Thought the
location was fantastic.
Bar prices were a bit too high, the lead for the kettle only just reached the plug without it having to be on the
floor.
david from newark, United Kingdom;GB (Other) 27 January 2007
Easy to find, very cleen and friendly, good value for money fantastic food (99090961)

Easy to find, very cleen and
friendly, good
value for money fantastic
food
my room had a joining door, could hear a lot of
noise through it from the next room
Anonymous (Young couple) 25 January 2007
No overall comment. (99908571)
friendly,
clean, and very
helpfull
the fire alarm going off at 4am
Anonymous (Solo business traveller) 21 January 2007
No overall comment. (99360694)
Value for money
sally from biggleswade, United Kingdom;GB (Mature couple) 14 December 2006
Overall a very acceptable stay with very friendly helpful staff on teh reception desk. (99881335)
Clean, well kept rooms and
friendly staff on
reception.

Nothing major at all, an enhancement would have been more
helpful, attentive
breakfast staff
Tim from Eastington, United Kingdom;GB (Mature couple) 15 October 2006
Pleasant staff. plenty of parking . excelent food & some very nice wines. beautifully cooked & presented haddock for breakfast - both days! (3305476427)
comfortable bed
plenty of cofee etc.
nice range of toiletories

Loo seat in very poor condition-reported but no actiontaken.
Rachel from Littlethorpe, United Kingdom;GB (Family with young children) 19 July 2006
The staff were very friendly. We arrived 2 hours before our check in time, and the room was ready. We had a family room with one double bed and a single for our two and a half year old daughter. The beds were really comfy and the room was clean and more than adequate. The bathroom could have done with being spruced up abit, (it looked a bit water stained) but everything worked. My husband and I had dinner at the hotel restaurant - the food was excellent and the waiting staff very helpful and friendly. (3304873643)
Friendly staff, dinner in the
restaurant was excellent. Comfy
beds!

A wedding in the function room meant the
small bar was very busy - had to wait a while for a drink!
Anonymous (Solo business traveller) 30 June 2006
No overall comment. (3304916112)
Anonymous (Mature couple) 19 April 2006
No overall comment. (3304527410)
Anonymous (Group of adult friends) 01 February 2006
No overall comment. (3304147215)

The
location of the holet and how
friendly the staff were

Menu details were a bit thin and as such we had to eat out