Comfort Inn City Centre Birmingham

Not someplace we would ever reccommend to others. Not a place Comfort Inn should be proud to hang their banner on. (97524025)

Price. Close to downtown.

noisy location- garbage collection from train station woke us up up at 3am. Staff was uninterested in answering our question about using the telephone and seemed lethargic when asked to check with someone who could answer our question. Rooms were worn and carpets very dirty-needs updating. Comfort Inn banners outside are FILTHY- need to be replaced.

ok (97067022)

Economics and near New Street

Shaving light did not work and more of an issue no running hot water early morning for shaving!

OVERLOOKED BAD POINTS DUE TO PRICE OF OUR STAY & THE LOCATION (97120230)

GOOD LOCATION, HELPFUL STAFF, SMOKING ROOMS...

NEEDS UPDATING, NO COLD WATER FROM TAPS, LUKEWARM WATER FROM SHOWER

UPON ARRIVAL WAS GREETED BY FRIENDLY STAFF, WHO WERE ONLY TO WILLING TO EXCHANGE MY SINGLE ROOM FOR A DOUBLE - WHICH HAD BEEN MY 'ORIGINAL' REQUEST., WITHOUT ANY FUSS OR BOTHER. THE ROOM ITSELF WAS VERY CLEAN , AND AGAIN , WAS PLESENTLY SURPRISED,ESPECIALLY AFTER READING A FEW OF THE 'REVIEWS'. ALL IN ALL, FEW IN ANY COMPLAINTS- EXCEPT THAT 'MAYBE' A WEEKEND BREAKFAST 'MIGHT' BE INCLUDED IN A WEEKEND STAY? TWO MINUTES WALK FROM THE STATION, A FEW MORE TO THE BULLRING, SO ? ALL IN ALL, DUE TO ITS STAFF- A VERY PLESENT STAY. NO PROBLEMS IN RECOMMENDING IT TO ANYONE. (97870712)

No overall comment. (97152033)

you are able to get another available room when yours is not ready. Also a double room for the same price was even offered which was excellent, warm hotel. good value for money if booked over the internet

No overall comment. (99407155)

spotlessly clean, Tv with dvd, Tea/coffee making in room, Staff, modern and new.

No overall comment. (97333853)

Large,clean room with TV Tea/Coffee making facilities. Good bathroom when we managed to open it!

Windows did not open, no fresh air in room

A nice hotel to stay in. As a young girl travelling on there own the staff were more than lovely and greeted me with a smile. Check in was easy and room was ready on arrival. (99999639)

Easy access location to the Bull ring-You literally walked down the stairs at New Street Station and you were at the Hotel, Walk the otherway and your in the middle of the Bull Ring (which mean't great shopping and good access to own food if you didn't want to eat at the Hotel)

My window was broken which mean't the room was very stuffy. The hotel did however leave a sign on the window which informed me. I didn't query why it hadn't been fixed as there was a sign on the back of the door which said please report any room problems to the reception. I just assumed the previous person had broken the window and not informed anyone.

The whole of the building is in need of refurbishment. Shabby is the first impression. I would have liked to say traditional but its past that now. Communal areas smelt of cigarette smoke. Did not go to breakfast due to this and general run down appearance of the place. We have stayed comfort inns in the past and expected basic, clean accommodation in good surroundings. But, although cheap, it was below the standard of other accommodations we have stayed in in the past. Will not use this particular hotel again. (99011046)

Central location. Bed was clean and comfortable. Towells changed daily.- good quality towells.

Poor communal areas - shabby. Noise levels high due to lack of double glazing. Bathroom was far too small reminded us of a caravan showerroom. Impossible to manage in such a small space. On a noisy road with no double glazing to shut out traffic noise.

The staff is very friendly and I must thank you to all of them as it was my first visit to Birmingham. I make sure any of my friends can stay in the Hotel. To the Manager, and all the Staff my thanks. Thank you for your concern (99094039)

Very clean, and the bathroom spotless

No overall comment. (99095794)

Monica was extremely helpful and personable. The location was very convenient

Fair Price (99241251)

location

Run Down requires re-furb

No overall comment. (99313129)

Suitable for overnight stay, but would not stay longer than one night.Room was clean,bed comfortable.Served the purpose being near to station, shops and leisure.

No overall comment. (3305264435)

It was near shopping, train and good restaurants

What train to get from the airport and return. (99282294)

location,and frindly staff.

We were happy with the accomodation overall. Arriving in Birmingham by train to New Street Station we discovered the hotel was a short walk away in Station Street alongside the Pallasades centre making it an ideal central location for shopping, dining and local sightseeing. Reception was manned by polite and helpful members of staff. The cost of the stay was very reasonable. I would prefer a room with a view and a better quality bed, but I would certainly stay there again on my next visit. (99025975)

Location of the hotel was ideal for shopping, sight seeing and the railway station in Birmingham.

Although our room had windows, they looked out onto a high brick wall just two feet away. So no view possible. The bed and pillows were very firm, whereas I prefer softer mattress and pillow for a good nights sleep.

I wos happy with my stay at the hotel its basic and worth the money. I would'nt stay there for any longer than a weekend as it is basic and has no facilates. Also the bar should be open later 9pm is to early. (99378153)

near to what we needed,clean and basic worth the money.would stay again.

the bathroom had an unplesant smell and the light took ages to come on.

The Hotel is good value for money. The Breakfast is very good and the Reception Staff are very Helpfull and have excellent People skills (3305259360)

The Hotel Rooms were Clean, comfortable, and Warm.

The Bar area was Smoking. In Ireland we have no smoking Hotels and Bars.

Like i have explained before this hotel was just a flat residence in the city, with low standard of living, and bed which should be the most important part of any hotel, coz at the end of the day guests had to sleep, and that should be a comfort one, but here, only the name is comfort, apart from that , nothingelse. (3305473279)

well truly speaking there wasn,t anything nice there, it was just a flat sort of residence with same price of hotels.Needs lot of improvements, i mean i didn,t get any room anywhere so i took that one, but now i wont.

The bed makes sooooooooooo many noises that even you change your side in the night, you will definitely get some music, i was so embarrased infront of my girlfriend, i spend the money but couldn,t get the value of my money.

Good points:nice clean hotel,friendly staff,excellent breakfast. Bad points:a little noisey with the traffic and being non smokers we smelt of stale cigarette smoke when we went for our meeting the next day because the hotel stank of cigarette smoke.We are from New Zealand where smoking in public places is not allowed,hopefully one day it will happen here. (3305196573)

nice and clean,excellent breakfast,friendly staff.

smell of cigarette smoke.