Claes from Göteborg, SE (Mature couple) 23 November 2008
No overall comment.
(107811521)
Anonymous (Mature couple) 12 November 2008
Excellent accommodations. Close to Terminal 3 at Heathrow.
(107595878)

Room was very clean, tidy and quiet. Room was very well designed and appointed.

Toilet tank leaked with constant dripping sound.
TV remote difficult to negotiate even with the limited TV channel selection.
Jennifer from Richmond, CA (Mature couple) 02 October 2008
Very good.
(107355652)

Great proximity to airport. Good luggage storage facilities.

No hotel facilities information in the room
Anonymous (Mature couple) 10 September 2008
Generally a good experience.
(97085579)

Very convenient for connection to airport.
Anonymous (Young couple) 02 September 2008
No overall comment.
(107255042)
Victoria from Matraville, AU (Mature couple) 02 September 2008
Pleasant and enjoyable, evening meal good.
(108070873)

Clean room, pleasant atmosphere, easy access to and from Heathrow (taxi & hopper), staff very helpful.

Standard lamp in room faulty (flashing), toilet very slow in refilling, shower head pipe from wall very loose.
Anonymous (Young couple) 01 September 2008
No overall comment.
(107280920)
Anonymous (Mature couple) 29 August 2008
No overall comment.
(97722223)
Robert from Carmichael, US (Mature couple) 22 August 2008
No overall comment.
(97578822)

very clean and quiet

breakfast buffet price was outragous
Anonymous (Solo leisure traveller) 13 August 2008
the hotel is newish so the appearance is good not much wear and tear evident.staff were busy but friendly and helpful
(107271091)

Certain staff were very helpful. Room and bathroom very clean.

The wait to check in at approx 10.30pm was tedious there were only 2 staff on the front desk and the queue was at least 12 guests long
Anonymous (Mature couple) 25 July 2008
Overall a very nice way to conclude a few weeks in England before heading back to America.
(108018772)

Price and room amenities. Food on dinner buffet very good. Professional and competent staff.

Limited choices in restaurant, breakfast buffet pricey.
Brian from Ostuni (BR) 72017, IT (Solo leisure traveller) 20 July 2008
ok except i would have liked more sleep, and the food should be more varied, on any specific night.
(108053761)

no problems

the interconnecting door requires to be sound proofed, as i could hear what was going on in the next room !!!!!!
Anonymous (Young couple) 02 June 2008
excellent...me and my partner stay at this holiday inn quite regularly as very good service
(97480409)

very good service with reception...happy with all the facilities..
BHAVNA from mumbai, IN (Family with older children) 30 May 2008
No overall comment.
(97762167)
Anonymous (Mature couple) 20 May 2008
For one night it was ok - as we had a good price-deal!!!!! In no way would it have been acceptable for a longer stay or charged at full price!!
(97083094)

Hotel was mostly clean, tidy and well provisioned. Staff were helpful, polite and friendly.

Room was small. there appeared to be space and fittings for a fridge - BUT NO FRIDGE. Bathroom floor tiles were loose - the grout between (in front of the loo) was discoloured and when the adjacent tiles were trodden on a reddish brown liquid like dried blood appeared!!!!!!!!!!!!! Reception and Housekeeping did not answer the phone when i called to report the faults from the room phone!!!!
Nicolai from Cambridge, GB (Solo business traveller) 18 May 2008
Does what it says on the tin.
(97683124)

Large clean nice room, comfortable bed, reasonable food, nice restaurant staff. Proper tea in the room's tea/coffee making equipment!

Had to express checkout (leave card details for later bill) as checkout computer was broken when I was checking out - did get the bill by fax 2 hours later though. Expensive Wifi - should be free in a business hotel like this.
MICHAEL from Calgary Alberta, CA (Solo business traveller) 26 March 2008
No overall comment.
(97364315)
Loan from Staines, GB (Young couple) 12 March 2008
No overall comment.
(97165925)
Anonymous (Mature couple) 13 February 2008
Good, clean, well equipt value for money room
(97141699)

Clean, well equipt room - home away from home
Anonymous (Solo leisure traveller) 12 January 2008
No overall comment.
(97701555)
Anonymous (Family with older children) 12 January 2008
No overall comment.
(97756808)
Anonymous (Young couple) 09 January 2008
No overall comment.
(97604215)
Jon from Worcester, GB (Mature couple) 27 December 2007
Good value for money in the room, but as with this particular chain, the ancillary services (i.e catering, bar etc.) rather overpriced although the quality is fine.
(97197591)

Good room, clean and modern

Poor housekeeping - phoned to get items replenished but after two separate phone calls they still failed to materialise. Maybe we were just unlucky this time!
Mike from Fethiye, TR (Solo business traveller) 16 December 2007
Breakfast too expensive 16GBP for a coffee and a slice of toast. Any buses did not stop. Because it was raining very heavy I waited inside the Hotel The Bus flew past the first time. Not good if I had been running late
(97868892)

Good apart from No Mini Bar in Room on arrival No dressing gown

Everything fine
kathy from cambs, GB (Group of adult friends) 21 November 2007
would not go back to this hotel ever again.
(97423839)

good hotel, clean environment,we ordered food to the room which arrived luke warm and my daughter ordered a burger, she was up the rest of the night being sick. no one asked how we got on next morning at checkout.

food
Anonymous (Solo business traveller) 20 November 2007
No overall comment.
(97970504)

Good quality for the money--close to airport but not noisy
penelope from manama, BH (Group of adult friends) 14 November 2007
No overall comment.
(97396430)

It was purely functional. I wouldn't say there was anything to like particularly about it.

The shower was pretty basic for a hotel listed as 4 star. I had to run the water for a long time to get hot water which seems environmentally unsound.
Robert from leicester, GB (Young couple) 11 November 2007
No overall comment.
(97028987)
Anonymous (Solo business traveller) 08 November 2007
No overall comment.
(97756449)
Hung To from Hong Kong, CN (Mature couple) 02 November 2007
A conveniently located site and not difficult to find with on-site car park. Pleasant environment and general tidiness and comfort.
(97220391)

Convenient location, neat and tidy room and public area and on-site car park.

It is better if parking fee can be reduced.
James from Huldenberg, BE (Mature couple) 11 October 2007
Hotel is difficult to locate by road - even though the written directions are accurate. It would help considerably if a sign indicating the turn-off (Sipson Way) to the hotel were placed on the main road. The other 2 Hioliday Inns I visited while trying to find the correct one looked very nice too. The staff were friendly and gave the impression of 'having time' to deal with customers. The room itself was of a good standard. The only addition to the facilities that we would have appreciated was an iron.
(97008269)

Good range of facilities in a reasonably-sized room.
Anonymous (Solo leisure traveller) 09 October 2007
No overall comment.
(97919449)
Anonymous (Mature couple) 08 October 2007
No overall comment.
(97007036)

Hard and rather uncomfortable mattress.
gaelle from london, GB (Mature couple) 09 August 2007
No overall comment.
(97889436)
mark from SWINDON, GB (Young couple) 31 July 2007
No overall comment.
(97811699)

close to heathrow very clean and modern.
Anonymous (Group of adult friends) 25 July 2007
Overall fairly good for the purpose of my visit, which was a quick night stay in transit - it is extremely close to the airport. Hotel was very clean and staff were friendly.
(97063130)

Very close to the airport

No bathroom amenities such as soap, shampoo, conditioner, body lotion, etc...
Loz-Ann from Castlemaine, IE (Group of adult friends) 10 July 2007
No overall comment.
(97509733)

The complimentary goods where not up to standard, I had to ask for tea bags, chase up room service and had the phone picked up by room service twice and then put down so that i could hear them in the background but n one would anser. Rang reception and was transfered this time they answered.
It took 45 minutes to get a bottle of wine?!!!!
The towels in the room where not bath towels - both small
Peter J from Claremont, AU (Mature couple) 06 July 2007
No overall comment.
(99732721)
Paul from Portadown, GB (Young couple) 01 July 2007
No overall comment.
(99657114)
adrian from bucks, GB (Young couple) 27 June 2007
No overall comment.
(99004859)

clean,cost effective ,good location,parking priced reasonably

nothing really
Anonymous (Solo leisure traveller) 19 June 2007
No overall comment.
(99606573)

Since I was staying overnight in transit to travel the next day from Heathrow airport, the close location of Holiday Inn Heathrow was very practical. An added advantage was the shuttle buses every 15 minutes to and from Heathrow airport.

The room was rather small and felt claustrophobic
David from Seattle, Wa, US (Young couple) 30 May 2007
No overall comment.
(99987035)

The room was very well outfitted! Clean and comfortable! The beds were just right in terms of firmness too. Staff was very helpful. Wished it came with breakfast, but we realize that would raise the price a good deal, especially for non-English travelers. We will come again!
Joan from Elk Grove Village, US (Other) 10 May 2007
No overall comment.
(99076661)
Alan from Toronto, Ontario, CA (Solo business traveller) 09 May 2007
There are three HI's in the area. Someone else made my reservation and din't emphasise which location. So I had to guess which Heathrow buss to get on - I got it right, but it was a stressful start.
(99642016)

Modern, up to date service level, good value

Not much to dislike. The dining room and bar staff could have been friendlier. The sink (drain)in my room needed repair
Terrence from Barnstaple, GB (Mature couple) 08 May 2007
No overall comment.
(99070855)
Tim from SPALDING, GB (Solo leisure traveller) 07 May 2007
Althouh close to, and convenient for, Heathrow Airport, it was not easy to find the hotel - especially in the dark. It would also have been helpful if the cost of car parking had been stated more clearly on the hotel's website. But those niggles apart, entirely satisfactory and good value for money, given the location of the hotel.
(99339563)

Very convenient for Heathrow Airport, and surprisingly quiet.

The smoke-filled bar and rather expensive food.
Suzanne from Carlsbad, US (Solo business traveller) 01 May 2007
The staff were incredibly warm and friendly. Nice smiles and extra helpful. The food was good.
(99891654)

I liked the desk area- lots of room for working- and I love ethernet cable vs. Wireless.

Bathroom shower was odd- was the floor and a curtain- no tub or walk in shower.
Anonymous (Young couple) 25 April 2007
No overall comment.
(99776518)
Nicolai from Cambridge, GB (Solo business traveller) 17 March 2007
This hotel is very new and clean and near heathrow, and expensive.
Staff are friendly and efficient. Room facilities work fine. Food in the restaurant is average quality but overpriced. Rooms can be noisy, more from inside noise (people in corridors) than outside (it's very well sound-proofed from the outside). Use the free bus from the front to get to/from the airport, they leave more frequently than the expensive Hotel Hoppa.
Fine hotel if someone else is footing the bill.
(99903268)

Near place of work.

Room noisy, hotel overpriced.
tom from jar, United Kingdom;GB (Solo leisure traveller) 23 February 2007
No overall comment.
(99986979)
BJORN from HAFNARFJORD, Iceland;IS (Solo business traveller) 14 February 2007
No overall comment.
(99500782)