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Holiday Inn London Heathrow hotel ratinghotel ratinghotel ratinghotel rating

Sipson Way /Bath Road, Heathrow, Hillingdon, Hillingdon, London, UB7 0DP
Good
Overall rating from 68 reviews

Guest reviews of the Holiday Inn London Heathrow

Good
Claes from Göteborg, SE (Mature couple) 23 November 2008

No overall comment. (107811521)

Good
Anonymous (Mature couple) 12 November 2008

Excellent accommodations. Close to Terminal 3 at Heathrow. (107595878)

positive comments Room was very clean, tidy and quiet. Room was very well designed and appointed.
negative comments Toilet tank leaked with constant dripping sound. TV remote difficult to negotiate even with the limited TV channel selection.
Good
Jennifer from Richmond, CA (Mature couple) 02 October 2008

Very good. (107355652)

positive comments Great proximity to airport. Good luggage storage facilities.
negative comments No hotel facilities information in the room
Excellent
Anonymous (Mature couple) 10 September 2008

Generally a good experience. (97085579)

positive comments Very convenient for connection to airport.
Good
Anonymous (Young couple) 02 September 2008

No overall comment. (107255042)

Excellent
Victoria from Matraville, AU (Mature couple) 02 September 2008

Pleasant and enjoyable, evening meal good. (108070873)

positive comments Clean room, pleasant atmosphere, easy access to and from Heathrow (taxi & hopper), staff very helpful.
negative comments Standard lamp in room faulty (flashing), toilet very slow in refilling, shower head pipe from wall very loose.
Excellent
Anonymous (Young couple) 01 September 2008

No overall comment. (107280920)

Excellent
Anonymous (Mature couple) 29 August 2008

No overall comment. (97722223)

Excellent
Robert from Carmichael, US (Mature couple) 22 August 2008

No overall comment. (97578822)

positive comments very clean and quiet
negative comments breakfast buffet price was outragous
Good
Anonymous (Solo leisure traveller) 13 August 2008

the hotel is newish so the appearance is good not much wear and tear evident.staff were busy but friendly and helpful (107271091)

positive comments Certain staff were very helpful. Room and bathroom very clean.
negative comments The wait to check in at approx 10.30pm was tedious there were only 2 staff on the front desk and the queue was at least 12 guests long
Excellent
Anonymous (Mature couple) 25 July 2008

Overall a very nice way to conclude a few weeks in England before heading back to America. (108018772)

positive comments Price and room amenities. Food on dinner buffet very good. Professional and competent staff.
negative comments Limited choices in restaurant, breakfast buffet pricey.
Good
Brian from Ostuni (BR) 72017, IT (Solo leisure traveller) 20 July 2008

ok except i would have liked more sleep, and the food should be more varied, on any specific night. (108053761)

positive comments no problems
negative comments the interconnecting door requires to be sound proofed, as i could hear what was going on in the next room !!!!!!
Excellent
Anonymous (Young couple) 02 June 2008

excellent...me and my partner stay at this holiday inn quite regularly as very good service (97480409)

positive comments very good service with reception...happy with all the facilities..
Average
BHAVNA from mumbai, IN (Family with older children) 30 May 2008

No overall comment. (97762167)

Good
Anonymous (Mature couple) 20 May 2008

For one night it was ok - as we had a good price-deal!!!!! In no way would it have been acceptable for a longer stay or charged at full price!! (97083094)

positive comments Hotel was mostly clean, tidy and well provisioned. Staff were helpful, polite and friendly.
negative comments Room was small. there appeared to be space and fittings for a fridge - BUT NO FRIDGE. Bathroom floor tiles were loose - the grout between (in front of the loo) was discoloured and when the adjacent tiles were trodden on a reddish brown liquid like dried blood appeared!!!!!!!!!!!!! Reception and Housekeeping did not answer the phone when i called to report the faults from the room phone!!!!
Good
Nicolai from Cambridge, GB (Solo business traveller) 18 May 2008

Does what it says on the tin. (97683124)

positive comments Large clean nice room, comfortable bed, reasonable food, nice restaurant staff. Proper tea in the room's tea/coffee making equipment!
negative comments Had to express checkout (leave card details for later bill) as checkout computer was broken when I was checking out - did get the bill by fax 2 hours later though. Expensive Wifi - should be free in a business hotel like this.
Excellent
MICHAEL from Calgary Alberta, CA (Solo business traveller) 26 March 2008

No overall comment. (97364315)

Good
Loan from Staines, GB (Young couple) 12 March 2008

No overall comment. (97165925)

Excellent
Anonymous (Mature couple) 13 February 2008

Good, clean, well equipt value for money room (97141699)

positive comments Clean, well equipt room - home away from home
Good
Anonymous (Solo leisure traveller) 12 January 2008

No overall comment. (97701555)

Excellent
Anonymous (Family with older children) 12 January 2008

No overall comment. (97756808)

Excellent
Anonymous (Young couple) 09 January 2008

No overall comment. (97604215)

Good
Jon from Worcester, GB (Mature couple) 27 December 2007

Good value for money in the room, but as with this particular chain, the ancillary services (i.e catering, bar etc.) rather overpriced although the quality is fine. (97197591)

positive comments Good room, clean and modern
negative comments Poor housekeeping - phoned to get items replenished but after two separate phone calls they still failed to materialise. Maybe we were just unlucky this time!
Good
Mike from Fethiye, TR (Solo business traveller) 16 December 2007

Breakfast too expensive 16GBP for a coffee and a slice of toast. Any buses did not stop. Because it was raining very heavy I waited inside the Hotel The Bus flew past the first time. Not good if I had been running late (97868892)

positive comments Good apart from No Mini Bar in Room on arrival No dressing gown
negative comments Everything fine
Average
kathy from cambs, GB (Group of adult friends) 21 November 2007

would not go back to this hotel ever again. (97423839)

positive comments good hotel, clean environment,we ordered food to the room which arrived luke warm and my daughter ordered a burger, she was up the rest of the night being sick. no one asked how we got on next morning at checkout.
negative comments food
Good
Anonymous (Solo business traveller) 20 November 2007

No overall comment. (97970504)

positive comments Good quality for the money--close to airport but not noisy
Average
penelope from manama, BH (Group of adult friends) 14 November 2007

No overall comment. (97396430)

positive comments It was purely functional. I wouldn't say there was anything to like particularly about it.
negative comments The shower was pretty basic for a hotel listed as 4 star. I had to run the water for a long time to get hot water which seems environmentally unsound.
Good
Robert from leicester, GB (Young couple) 11 November 2007

No overall comment. (97028987)

Excellent
Anonymous (Solo business traveller) 08 November 2007

No overall comment. (97756449)

Good
Hung To from Hong Kong, CN (Mature couple) 02 November 2007

A conveniently located site and not difficult to find with on-site car park. Pleasant environment and general tidiness and comfort. (97220391)

positive comments Convenient location, neat and tidy room and public area and on-site car park.
negative comments It is better if parking fee can be reduced.
Good
James from Huldenberg, BE (Mature couple) 11 October 2007

Hotel is difficult to locate by road - even though the written directions are accurate. It would help considerably if a sign indicating the turn-off (Sipson Way) to the hotel were placed on the main road. The other 2 Hioliday Inns I visited while trying to find the correct one looked very nice too. The staff were friendly and gave the impression of 'having time' to deal with customers. The room itself was of a good standard. The only addition to the facilities that we would have appreciated was an iron. (97008269)

positive comments Good range of facilities in a reasonably-sized room.
Good
Anonymous (Solo leisure traveller) 09 October 2007

No overall comment. (97919449)

Good
Anonymous (Mature couple) 08 October 2007

No overall comment. (97007036)

negative comments Hard and rather uncomfortable mattress.
Good
gaelle from london, GB (Mature couple) 09 August 2007

No overall comment. (97889436)

Excellent
mark from SWINDON, GB (Young couple) 31 July 2007

No overall comment. (97811699)

positive comments close to heathrow very clean and modern.
Good
Anonymous (Group of adult friends) 25 July 2007

Overall fairly good for the purpose of my visit, which was a quick night stay in transit - it is extremely close to the airport. Hotel was very clean and staff were friendly. (97063130)

positive comments Very close to the airport
negative comments No bathroom amenities such as soap, shampoo, conditioner, body lotion, etc...
Average
Loz-Ann from Castlemaine, IE (Group of adult friends) 10 July 2007

No overall comment. (97509733)

negative comments The complimentary goods where not up to standard, I had to ask for tea bags, chase up room service and had the phone picked up by room service twice and then put down so that i could hear them in the background but n one would anser. Rang reception and was transfered this time they answered. It took 45 minutes to get a bottle of wine?!!!! The towels in the room where not bath towels - both small
Good
Peter J from Claremont, AU (Mature couple) 06 July 2007

No overall comment. (99732721)

Good
Paul from Portadown, GB (Young couple) 01 July 2007

No overall comment. (99657114)

Excellent
adrian from bucks, GB (Young couple) 27 June 2007

No overall comment. (99004859)

positive comments clean,cost effective ,good location,parking priced reasonably
negative comments nothing really
Good
Anonymous (Solo leisure traveller) 19 June 2007

No overall comment. (99606573)

positive comments Since I was staying overnight in transit to travel the next day from Heathrow airport, the close location of Holiday Inn Heathrow was very practical. An added advantage was the shuttle buses every 15 minutes to and from Heathrow airport.
negative comments The room was rather small and felt claustrophobic
Good
David from Seattle, Wa, US (Young couple) 30 May 2007

No overall comment. (99987035)

positive comments The room was very well outfitted! Clean and comfortable! The beds were just right in terms of firmness too. Staff was very helpful. Wished it came with breakfast, but we realize that would raise the price a good deal, especially for non-English travelers. We will come again!
Excellent
Joan from Elk Grove Village, US (Other) 10 May 2007

No overall comment. (99076661)

Good
Alan from Toronto, Ontario, CA (Solo business traveller) 09 May 2007

There are three HI's in the area. Someone else made my reservation and din't emphasise which location. So I had to guess which Heathrow buss to get on - I got it right, but it was a stressful start. (99642016)

positive comments Modern, up to date service level, good value
negative comments Not much to dislike. The dining room and bar staff could have been friendlier. The sink (drain)in my room needed repair
Excellent
Terrence from Barnstaple, GB (Mature couple) 08 May 2007

No overall comment. (99070855)

Good
Tim from SPALDING, GB (Solo leisure traveller) 07 May 2007

Althouh close to, and convenient for, Heathrow Airport, it was not easy to find the hotel - especially in the dark. It would also have been helpful if the cost of car parking had been stated more clearly on the hotel's website. But those niggles apart, entirely satisfactory and good value for money, given the location of the hotel. (99339563)

positive comments Very convenient for Heathrow Airport, and surprisingly quiet.
negative comments The smoke-filled bar and rather expensive food.
Excellent
Suzanne from Carlsbad, US (Solo business traveller) 01 May 2007

The staff were incredibly warm and friendly. Nice smiles and extra helpful. The food was good. (99891654)

positive comments I liked the desk area- lots of room for working- and I love ethernet cable vs. Wireless.
negative comments Bathroom shower was odd- was the floor and a curtain- no tub or walk in shower.
Poor
Anonymous (Young couple) 25 April 2007

No overall comment. (99776518)

Good
Nicolai from Cambridge, GB (Solo business traveller) 17 March 2007

This hotel is very new and clean and near heathrow, and expensive. Staff are friendly and efficient. Room facilities work fine. Food in the restaurant is average quality but overpriced. Rooms can be noisy, more from inside noise (people in corridors) than outside (it's very well sound-proofed from the outside). Use the free bus from the front to get to/from the airport, they leave more frequently than the expensive Hotel Hoppa. Fine hotel if someone else is footing the bill. (99903268)

positive comments Near place of work.
negative comments Room noisy, hotel overpriced.
Good
tom from jar, United Kingdom;GB (Solo leisure traveller) 23 February 2007

No overall comment. (99986979)

Excellent
BJORN from HAFNARFJORD, Iceland;IS (Solo business traveller) 14 February 2007

No overall comment. (99500782)

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