Portland Hotel

Wouldn't stay there again (107476375)

Room was clean

Food was appalling! Room was far too hot and the radiator wouldn't turn off. Restaurant ceiling began to fall down Most of the hotel's windows were filthy

For the money it was good value (107246012)

Excellent value for money

Room could have had a splash of paint that would make a massive diff. The check out staff were slow and so laid back they were in danger of falling over.

The management should invest some money and increase the tarif. (99951008)

Good service.... good staff

Hotel gradually deteriorating from a lack of investment (TLC)

Seedy and dilapidated hotel. Excellent location and potential. We continued our journey, staying at two "apartment" accomodation, where facilities were equivalent to any five star hotel, but charging £60 per night. There has obviously been an initial capital investment in your hotel, but lack of revenue expenditure in repairs and renewals is self-evident. (97645350)

Reception, lounge and dining room clean and inviting.Unabile to turn off TV in lounge - why is it operating unless required by patrons?

Ground Floor toilets very poor condition. Ceiling panels missing. Wall plaster falling off. Bedroom - Ceiling Tiles broken. No light to dressing table/workstation. Rippled surface to above from water damage? Iron mark on floor inside doorway. Windows and Net Curtains filthy. Overlooking untidy flat roof with display of cigerette butts and tools taken up at some past time to clear up. Bathroom cracked tiles to shower end. One light not working. No basin plug. Cracked bath panel. I did not take shower as I was concerned that the water would ingress through the poor bath seals to spoil other rooms. Replacement door lock but previous position not filled.

enjoyed the one night stay with no problems (97819248)

no noise no problems and a good breakfast with friendly staff

No overall comment. (97105886)

That the hotel was not really a three or any other star hotel. (97099514)

Dirty which costs nothing to correct - lazy management. Windows needed repair also central heating.

No mini bar, dirty window sills, inadequate heating system.

No overall comment. (97203494)

a nasty musty smell in the bedroom and bathroom

generally the hotel served its purpose. (97701658)

it was affordable for the location and had its own bath room

badly maintained - room was too hot - tv didnt work - ceiling tiles were falling off

No overall comment. (97291471)

The Ladies at breakfast were very nice, I did not have to tell them every morning what I wanted, they got it striaght away

There was no blankets the room was a bit cold, as I arrived very late at night the window was still wide open. Also the remote control didn't work

No overall comment. (97722238)

Clean, private, fairly quiet.

Had bachache and felt like a relaxing bath. There was, however, no plug. The shower was difficult to get into and the water took a long time to become the right temperature. The breakfast eggs were lukewarm. We were not offered a choice besides white toast, which my sister and I dislike.

No overall comment. (99921389)

No overall comment. (99156405)

the romms could do with a fresh coat of paint and it would also help if they were cleaned on a regular basis

No overall comment. (99210753)

This was not the best hotel I have stayed in but was good value for money and it's location was excellent for the nightlife we wanted for our stay in Birmingham. It was easy to find. The reception staff were friendly and efficient. Hotel is not the most modern inside. My only real compliant was at breakfast when we had to wait ages for a member of staff to come and ask us want we wanted. We had to knock on the kitchen door! (99779669)

Good value for money, well located for night life, plenty of parking, polite staff, clean.

Waited ages for waitress at breakfast. TV didn't work in room.

nice clean cheap friendly hotel. (99708590)

clean cheap

rooms could do with a lick of paint and maybe a bit of modernisation

No overall comment. (2717181)