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The Imperial Hotel hotel ratinghotel ratinghotel rating

First Avenue, Hove, BN3 2GU
Good
Overall rating from 247 reviews

Guest reviews of the The Imperial Hotel

Poor
Anonymous (Other) 20 October 2008

Hotel ok for a one night stop ove but has no comforts ay all (107389526)

positive comments Excellent location
negative comments Too many corridors; not a purpose built hotel with too many ins and outs. Rooms dull, small and inadequately lit. TV not in good working state.
Average
Laura from Milton Keynes, GB (Young couple) 11 October 2008

The hotel was quite average, the hotel room not as good as i expected as i had paid extra for a superior room. the taps in the bathroomm didnt work, one of the two lamps in the room didnt work and one of the curtains only closed halfway. the hotel staff were very polite and helpful. Also although the hotel is situated near the sea front, it was a 15, 20 minute walk to all the attractions such as the pier and shops. (97246009)

positive comments The staff were very polite and helpful
negative comments as soon as we arrived i had a shower and the hot tap got stuck on full blast and i couldnt turn it off. we had to call reception and the sent some one to fix it straight away, it took an hour for them to fix with 4 members of staff walking in and out of the room throughout the hour. They managed to fix the tap on the bath but then when we returned late at night the cold water tap on the sink wouldnt work and we had to go to reception at 2am to get someone to fix it.
Excellent
Anonymous (Solo leisure traveller) 16 September 2008

No overall comment. (107253626)

Good
Anonymous (Young couple) 11 September 2008

No overall comment. (107281967)

Good
Lauren from Southsea, GB (Young couple) 02 September 2008

An enjoyable stay in a clean spacey room with comfy bed and brilliant shower for such a dated room. (107264913)

positive comments Good location to be near bars and restaurants plus pier and pavillions whilst still being quiet calm and relaxing. the electrics tripped in our room but problem was recrified speedily and the manager was very polite whilst dealing with the issue.
negative comments Advertised as sea views which there were not.
Average
DAVID from CAMBRIDGE, GB (Mature couple) 29 August 2008

No overall comment. (107169852)

negative comments Notice to make sure you shut your windows on leaving (fire escape) Return to find maid has left all windows open.
Good
Anonymous (Solo leisure traveller) 12 August 2008

No overall comment. (99348158)

Excellent
BART from Amsterdam, NL (Young couple) 11 August 2008

Nice hotel, great location (107111812)

Excellent
Simon from Nottingham, GB (Solo leisure traveller) 10 July 2008

Very good and will definetly use again as suited my purpose of a bed for 2 nights, was fairly central and value for money. (108030691)

positive comments Shower was fine despite previous reviews to the contrary.
negative comments Flat
Excellent
Anonymous (Solo business traveller) 08 July 2008

I enjoyed my stay and apart from the breakfast was extremely happy with my choice of hotel. (97473974)

positive comments The hotel was very clean and the staff extremely welcoming and kind.
negative comments I was a little disappointed by a couple of aspects of the breakfast. The food was generally low quality produce - the fruit was cheap tinned, the jams were very cheap. The toast was brought to the table almost immediately after I sat down, so that by the time I wanted to eat it, it was cold and soggy. Some of the cooked was breakfast was fine. The bar lunch, however, was fantastic.
Excellent
allan from thatcham, GB (Solo business traveller) 01 July 2008

excellent (108062276)

positive comments friendly staff nice location good facilities
Average
Anonymous (Solo business traveller) 28 June 2008

At (108072221)

positive comments Pleasant staff
negative comments A bit of a rabbit warren and poor parking
Good
David from Romford, US (Family with young children) 24 June 2008

bit far away from town centre (108079562)

positive comments cute guy on reception
negative comments bathroom smelled
Good
Anonymous (Solo leisure traveller) 22 June 2008

No overall comment. (97964267)

Good
Barry from London, GB (Solo leisure traveller) 16 June 2008

Arrived late, slept-in, left at 10am. Declined breakfast - over-priced at £9.95. (Hove's cafes offer better quality and value.) I glimpsed other (double) rooms as I left; all seemed much roomier and better-appointed than the room \i had just vacated. Of course one expects single rooms to be smaller than doubles - but the contrast was so great that it was hard to believe my room and the others on the fourth floor were in the same country, never mind the same hotel! Charming staff. (99811575)

positive comments Staff, price
negative comments Room grim, stuffy and poorly decorated. Loo didn't flush properly.
Good
Daniel from kingsley, GB (Solo leisure traveller) 13 June 2008

No overall comment. (97388898)

Excellent
Adam from norwich, GB (Young couple) 03 June 2008

all in all, a very nice hotel, cheaper than the rest of the hotels on offer, and definitely alot more homely than a travelodge. (97890362)

positive comments Very clean, tidy, nicely set out, courteous staff, night porter (a bonus considering the time we got in), all in all, very good.
negative comments bit of a way out of the town centre.
Good
Gary from Rotherham, GB (Solo leisure traveller) 19 May 2008

No overall comment. (97040492)

Good
Anonymous (Solo business traveller) 09 May 2008

No overall comment. (97097144)

Excellent
Peter from Eastbourne, GB (Group of adult friends) 08 May 2008

The bar could have been better staffed, but on the whole the staff were great (97953500)

positive comments The staff were very accommodating and relaxed, the room was spacious and had big, fully opening windows - which is essential
negative comments the bed was a bit rickety, no minibar, not cheap
Excellent
DEBORAH from MOUNTNESSING, GB (Group of adult friends) 29 April 2008

I would stay at this hotel again as it was a nice experience overall. (97080640)

positive comments The room size and cleanliness and facilities were excellent. The 24 hour check-in service was most helpful.
negative comments The unhelpfulness of the breakfast staff as it was 10.01am when my partner required breakfast.
Good
Gwilym from Bangor, GB (Solo business traveller) 06 April 2008

No overall comment. (97922716)

Excellent
Anonymous (Solo business traveller) 19 March 2008

No overall comment. (97339806)

negative comments There was a lot of noise of people talking and shouting outside on the Friday evening - I think probably from an outdoor area associated with a bar or pub. This was very disturbing as I went to bed at 11 and the noise didn't stop till about 12.30. Probably nothing to do with the hotel - but another business - however, if the hotel can investigate and negotiate - that would really have helped the comfort and enjoyment of my stay.
Good
Anonymous (Solo leisure traveller) 15 March 2008

No overall comment. (97949795)

positive comments Small but clean room, good bed and well working shower.
negative comments Bar somewhat boring, with limited sortiment.
Good
Peter from Reading, GB (Solo leisure traveller) 14 March 2008

No overall comment. (97393171)

positive comments Room was clean & comfortable. Service by the staff was excellent. Breakfast was good by British standards. The TV, although small, did at least have 8 or 9 channels.
negative comments My only problem was with the shower. The bracket was broken, so it could hardly be moved; the shower head was cheap and plasticky; the water flow for the shower (and taps) was erratic -- it kept spluttering -- some serious plumbing work is required here.
Good
Mark from harlow, GB (Group of adult friends) 22 February 2008

No overall comment. (97606709)

positive comments Though the single room was small it was spotless and actually had a full sized bathroom all equipment in the rooms worked and were in good order
Good
Anonymous (Young couple) 19 February 2008

No overall comment. (97040594)

Average
Peter from Eastbourne, GB (Young couple) 19 February 2008

No overall comment. (97417713)

positive comments Efficient and friendly staff, large clean room
negative comments Shower was luke-warm at best, room was cold
Excellent
Anonymous (Mature couple) 08 February 2008

Please see above. The only confusion I had was whether I had paid on booking via the internet or whether I paid the hotel. I thought I had paid via the web but the staff were very polite in explaining that I needed to pay them. (97662888)

positive comments The standard of the hotel, room & facilities was a very pleasant surprise. For the price, the room & facilities were excellent value. The location was perfect & the staff were excellent.
negative comments Nothing
Good
Anonymous (Solo leisure traveller) 04 February 2008

No overall comment. (97371426)

Good
Ann from Gloucester, GB (Mature couple) 23 January 2008

No overall comment. (97520589)

positive comments Proximity to front and car parking.
Good
stuart from cambridge, GB (Young couple) 12 December 2007

good location, good room, service was fine. Parking was a small issue. (97441001)

positive comments price and good sized rooms near to centre.
negative comments smell of smoke in room/ from other rooms.
Excellent
Scott from East Grinstead, GB (Young couple) 04 December 2007

No overall comment. (97036487)

Good
David from Colchester, GB (Group of adult friends) 28 November 2007

Hotel was comfortable and provides a good buffet breakfast. Good access to beach, seafront, pier, town centre and entertainment. Would have been useful to have known about the limited parking outside the hotel. (97583271)

positive comments Ease of access
negative comments Parking - had to park some distance away
Poor
Paul from Harrow, GB (Mature couple) 25 November 2007

Poor accommodation, unhelpful staff and overpriced !! (97601039)

Excellent
Anonymous (Solo business traveller) 14 November 2007

No overall comment. (97163758)

Excellent
Anonymous (Solo leisure traveller) 10 November 2007

No overall comment. (97452944)

Poor
Anonymous (Young couple) 07 November 2007

No overall comment. (97517148)

Good
Lester from Maidenhead, GB (Solo leisure traveller) 30 October 2007

No overall comment. (97024691)

Good
Anonymous (Group of work colleagues) 26 October 2007

No overall comment. (97376226)

positive comments Relaxed atmosphere
negative comments Distance from place of work...
Good
Simon from London, GB (Young couple) 24 October 2007

No overall comment. (97074835)

positive comments hotel tr
negative comments -t
Excellent
Anonymous (Young couple) 24 October 2007

With residents parking passes available for only (97792635)

positive comments Very friendly staff and spacious bedroom
Excellent
Anonymous (Solo leisure traveller) 23 October 2007

I frequently stay at this hotel and find it comfortable, convenient and well-run. (97569810)

Good
steven from birmingham, GB (Solo leisure traveller) 18 July 2007

No overall comment. (97700079)

Good
John from Bingham, GB (Mature couple) 14 June 2007

Pleasant. Slightly spoiled by parking fine that could have been avoided [I thought I had bought a 24hr permit]. (99220549)

positive comments Clean, spaceous room
negative comments Shabby outside appearance of building. Breakfast expensive. Curtains falling off runners.
Good
Tracey from Crediton, GB (Mature couple) 02 June 2007

overall i was very pleased with my stay at imperial. there were very different prices quoted over internet and at hotel and on phone which was quite disconcerting. but stay was very enjoyable. Room clean, spacious and staff very friendly. (99394633)

positive comments room was very spacious, very clean and ensuite servicable. staff friendly and helpful.
negative comments shower screen very difficult fo fully open to get into shower as it was fixed and not folding. but shower fine once in
Average
Adrian from Wantage, GB (Young couple) 31 May 2007

Hotel is in a great location with restaurants, pubs and seafront nearby. However I felt for the money the room was small and unattractive and the bed linen was uncomfortable. I felt considering breakfast was not included the room was not very good value. The TV remote control was held together with selotape making it difficult to use. The staff were a mixture of very good and ok. I was taking my partner away for her birthday and the hotel diminished her enjoyment of the weekend. (99346658)

positive comments Location
negative comments Room was small and not very attractive.
Good
Anonymous (Young couple) 31 May 2007

No overall comment. (99648704)

positive comments Nice friendly, helpful staff. Room was situated in an area where the stairs in the corridor went down to only our room so it was nice and private. No other rooms of those stairs.
negative comments Didnt realise how far away it was from Brighton pier. Yes it is walking distance but is a long walk.
Good
Anonymous (Family with young children) 10 May 2007

No overall comment. (99755322)

Excellent
Anonymous (Group of work colleagues) 17 April 2007

great service and a comfortable stay (99390239)

positive comments clean and tidy had everything we needed
Good
Anonymous (Young couple) 08 April 2007

No overall comment. (99369194)

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