De Vere University Arms Hotel

The hotel has great potential. I loved being in the centre of Cambridge; beds v comfy. The rack rate however is rediculously too high to pay but we were able to book online and for £79 inc b'fast, that was as much as I would have paid. The night before I paid £75 exc b'fast and stayed at nearby Hilton (I was on business) and is a preferable option. The breakfast however was great as it was freshly cooked and v delicious! (107286466)

Helpful and friendly staff; comfortable bed

Tired decor both in corridors and in rooms. The first room that I was shown to was cramped, dark, dingy, had ripped wallpaper in the bedroom, dreadful view and smelled badly of cigarette smoke. However, once I complained I was given a larger and nicer room although the standard of decor generally was poor. Noisy on saturday night due to weddings/functions but a letter was put under our door to warn us.

No overall comment. (97205338)

Friendly and helpful staff

Radio 2 blaring in the break-fast room. Why have music anyway?

The main thing I would like to have known is that some rooms have views of the park which we were fortunate to get. (97053325)

The hotel is very well situated, the staff were friendly and efficient, on-site car parking, breakfast excellent and most of all it was clean!

No overall comment. (99814180)

The hotel was well positioned and pleasant. The staff were helpful and friendly

There appeared not to be enough staff and they were not very well managed or trained. Breakfast was a shambles

No overall comment. (99899645)

It was an excellent room with good facilities.

We loved every minute of it (99237883)

Comfortable and close to ameneties

Disappointed that the bathroom facilities were not properly checked before allocating room otherwise no complaints regarding staff and service. (99583401)

Comfortable bed

Shower did not work

The staff, particularly at breakfast, were extremely attentive.The check out was very efficient. (99017447)

The room was quite pleasant and light.

The room had a small step to the bathroom

Charged £10 for use of travel cot, if had known about this would have brought our own. (3304541201)

Pleasant staff, good location

On the whole a very nice hotel which I would recommend as a base to see this lovely area. I think £10 a night to park your car is over the top. The bedroom was comfortable and the staff very helpful. The Parkers Bar and Ballroom for breakfast were both excellent. (3304640835)

Communal areas of Hotel were very luxurious - breakfast buffet was excellent

Some nightime noise from nearby park

No overall comment. (3304089841)

Very close to city centre. Lovely views. Good breakfast, beautifully set table.

Cleanliness; dust on many surfaces and bar tables dirty with glass 'rings' at all times of the day. Menus in bar sticky

No overall comment. (2408063)

Checking in and the friendliness of the staff was a saving grace.

The bed was not turned down for the night.Also despite a suite the bedroom was cramped not helped by a desk and chair making it difficult to move around the room, unneccessary when there is another room.Also failed to make the shower work.