Kings Head Hotel

An extremely pleasant experience in a beautifully quiet town. (99542931)

Food was excellent. Staff seemed interested in the quality of our weekend (not just the hotel). No request appeared too much effort for the staff to do.

Number of mushrooms in the second garlic mushrooms starter appeared a bit stingey ;o)

Excellent, would definitely come again (97607123)

The hotel was very clean, staff very friendly and helpful. We only have 1 qualm and that was for the sky not working. Otherwsie we were very happy with our stay.

ideally situated in the middle of town with plenty of places to visit in surroundig areas (97380474)

the staff were exceptionally friendly and helpful

bit dissapointed on the size of the hotel car park although plenty of spaces nearby

No overall comment. (97508225)

Instructions on how to find car park - roadworks blocked most roads in!

Thought the hotel was very good, facilities where exactly as described. The staff where very helpfull and courtious. Room was quite large and very clean. (97436345)

Very comfortable spacious room, the staff where very friendly and helpfull

No overall comment. (97063864)

Location and size of room

It was a bit noisy until twelve due to its central location, but wasn't too much of a problem

We both enjoyed the stay and felt we like to visit again but next time make it longer, and I was pleased to here from the reception desk that if I wanted the same room I could request it at the time of booking (97839915)

It was very clean and tidy and for the first time we were taken to our room this I thought was a personal tough and made us welcome

I had a problem using the taps in the Bathroom I felt there should have been some thing like a visual aid

No overall comment. (97757822)

Clean, very friendly staff, food very tasty,

Very good (97189848)

Curtains

The Kings Head is an old coaching inn that is ideally situated for exploring the Norfolk/Suffolk border and surrounding broads. Its position in the centre of Beccles makes it easy to find but parking is a little limited. Access to the top floor could be regarded as 'challenging' for anyone over six feet tall - which neither of us are so we weren't at all upset by it. Staff were friendly, helpful and knowledgable about the area. On the whole a thoroughly enjoyable experience! (97294818)

Location

Smell of cigarette smoke in the cooridor outside our room on the last night (reported to staff the following morning)

Awkward access into room, narrow stairs, low ceiling on stairs, but part of olde world charm. Staff friendly and helpful. Breakfast very good. Good coffee. (97637979)

Olde World

stairs

No overall comment. (97377257)

Cleanliness

The limited hours to be able to access the hotel

No overall comment. (97192838)

hotel being in a central postition

No overall comment. (97585415)

Lovely period hotel full of character in a great town centre location. Warm and friendly and a great breakfast. Good selection of real ales in the hotel bar

Short of parking spaces but we did not have too much difficulty

the hotel was very nice in a good location and the staff were very helpful and friendly the food was very good what more could you ask! (97309500)

Very clean and plesent

No overall comment. (99502838)

Nice big bathroom, clean towels each day and maid service

inside room extremely warm not much ventilation

No overall comment. (99908618)

The beds

The carpets in the bathroom

No overall comment. (3304982639)

Decent room,good bathroom and shower.

The service at breakfast was average,and the meal itself was poor.

Generally very pleasant stay and close to other amenities. The staff were efficient and friendly. We did not have an evening meal so we cannot comment on this but there was a good choice of breakfast, well cooked and served with a smile. (3304954521)

The room was clean,well furnished and airy. The staff were pleasant and helpful. A good choice of breakfast with friendly service.

The Hotel had a function room near to our room and was noisy until midnight.

Apart from the noise levels we had no complaint, I would recomend the hotel on the proviso that we had a quiet room. (3304893760)

Good clean and functional room. Good Food

The noise levels were high on all three nights, Friday with the rowdies, Sat with the singing after a late birthday bash Sunday delivery vans both early hours 12.30am 4am and 7am

The Hotel stands in a Market square and is truly the Heart of the community. The Bedrooms have been recently re-furbished, (you won't find any stained carpets, mildewed shower curtains or tired furnishings in these Bedrooms. The Restaurant serves a more than adequate selection of fine foods all very keenly priced with no compromise on quality. The Staff were responsive, welcoming and attentive. Nothing was too much trouble and we were treated as the ''first customers of the day'' even though we arrived at 19.00 hrs. We will definately use this hotel again!! Although I am loathed to reccomend this hotel to others as I want to keep this gem stone for myself!! (3304899849)

Central Village location. Guest parking, restaurant, good beers, and great staff.

Brief but enjoyable (3304489600)

Location

To much smoke in the bar areas. Also pigeons roosting on the window cills.

I booked a smoking room which you kindly confirmed. There are no smoking rooms at the Kings Head. (3304471557)

The multiple Ghosts - I am not religious and do not believe in any after life whatsoever. The experience was therefore absolutely fascinating but in no way threatening.

A smoking lounge other than the Public Bar.

No overall comment. (3304296512)

cleanliness was exellent food was very good staff very helpfull and friendly

decorations in bedrooms could be improved

No overall comment. (3304185563)

location, facilities

types of breakfast - very tasty but could have done with a few additional items

Very clean and well presented with plenty of space. Staff were lovely, really helpful and friendly. Food was good and not too expensive. (3304267882)

good location, very well kept.

Hotel is good and the area is lovely. Unfortunately the town square location means we were woken several times during the night when delivery drivers arrived and unloaded. If you are looking for a peaceful nights sleep look else where. (3304201768)

very nice new room

The breakfast menu showed that there would be a good selection of cold food on the buffet but it was very limited. They need to look at their morning service.

i was moe than happy with every aspect of my stay at the kings head hotel being a esident of the town myself iknew of its good reputation, but my patner was overwealmed by the warm cosy envirament and the overall good friendly service we recieved throughout ou stay. (3304183175)

clean spacious

none

obviously newly refurbished to a good standard let down by attention to detail such bath water not draining away,unable to turn off wall light in the bathroom tea bags and coffee missing in the room,not helped when reported hearing 'it must be there somewhere' this took three visits to reception to resolve. breakfast first class (3304149657)

central location

attention to detail and customer relations

No overall comment. (3304097879)

Rooms clead with antique televisions

Restaurant was very poor

I feel that a restaurant should have waiters service, although the food was good, Ordering food from the bar is fine for a ploughman's lunch. Our stay was only marred by the dining experience. (2959926)

Clean, Comfortable, well presented.

It would have been nice to see a real log fire, even an artificial one would have given the place a more welcoming feel. Restaurant was not A'la carte.

The hotel was excellent, and the staff friendly and efficient. Bearing in mind that the accommodation is over a pub, we expected it to be noisy. In fact, we couldn't hear anything from our room, from which we had a pleasant view over the market square. (3003887)

Good location, friendly staff, pleasant atmosphere, good food, clean room

No comment

We would have liked to be informed that there was so much work being done. If we had known that it would be a building site we would not have booked. As for the breakfast the standard for this was very poor, the scrambled eggs were like rubber and was un eatable. (2740948)

The Room

While we understand you were in the middle of refurnishing the hotel. The room was very cod and the heating was not working.

Knowing the area and the hotel from my childhood I was pleased to stay in the heart of Beccles. However, the experience was marred by the dirtiness of the hotel and general disrepair of furnishings anf fittings. Whilst I only just begrudged the £50 cost that I got through booking on the Internet, £70 would have been overpriced. (2561889)

The location is delightful and the exteria of the the hotel charming. Our welcome was pleasant with provision made for our tandem!

Whilst I understand that the hotel is embarking on major refurbishments, the delapidation of the building is no excuse for the dirtiness of the entire building. Our room was adequate, whereas the commnunal areas (particularly the dining room) were visibly dirty and certain areas had clearly not been cleaned thoroughly for some time. There was also a nasty smell in the dining room. This made dining at the hotel an altogether unpleasant and worrying experience.

OK but would not have stayed if we had been informed of the works & also the building was like a warren upstairs, I was afraid that a fire would break out Staff were helpful & pleasant but slow service (2383604)

Cannot fully judge as the whole building was undergoing refurbishment

No Comment

The hotel is central in Beccles, easy to fnd but limited parking.Short walk to the waterfront. Interesting local history. Full range of shops and eating places.Close to beautiful,unspoilt coastline apart from the power station ! Staff were very professional,helpful and informative. (2445873)

clean,airey,quiet and comfortable.

Access to bedrooms - lack of handrail to first part of staircase (this is a health and safety requirement). Decor to stair case and the bedroom we occupied (Room1) definitely in need of attention. Staff very friendly and helpful. Hotel has a lovely atmosphere. (2435471)

Situation & service

Car parking. We understand that non-residents use car parking facility when shopping in Beccles. This creates a problem for residents to park.