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Ramada Hotel & Resort Gloucester hotel ratinghotel ratinghotel rating

Matson Lane, Robinswood Hill, Gloucester, GL4 6EA
Good
Overall rating from 79 reviews

Guest reviews of the Ramada Hotel & Resort Gloucester

Excellent
Maxwell from Charing, GB (Mature couple) 18 November 2008

No overall comment. (107345572)

Excellent
Stephen from PONTYPOOL, GB (Other) 18 November 2008

No overall comment. (107526302)

Good
Mark from Chelmsford, GB (Solo business traveller) 08 August 2008

I paid what I understand to be a cheap rate of (107280882)

positive comments The leisure facility was good
negative comments Room decor not as fresh as most Premier Inn places I have stayed, shower dated and slow, stiff to operate. Neighbours conversations and TV too easily heard through adjoining door. No Wifi and internet connection limited by time/cost.
Good
Anonymous (Mature couple) 06 August 2008

Fair. (107117216)

negative comments No fridge in room. Service in dining room was poor.
Poor
diane from newport, GB (Group of adult friends) 22 July 2008

very disappointing this was a special break for our daughters birthday i wouldnt stay at another ramada hotel anywhere in the world again. (108052696)

positive comments bed was comfortable this was the only thing the hotel had going for it
negative comments shabby carpets through out the building in need of decoration staff very miserable food was cold very expensive poor quality meals. our daughter ordered a lasagne which when served was about 4 inches wide with a bit of garlic bread and nothing else and we were charge
Excellent
osamu from gloucester, GB (Mature couple) 02 July 2008

It was good for money. (97156107)

positive comments Receptionist was very good. Room was big and clean.
negative comments It was difficult to find our room.
Excellent
Anonymous (Group of adult friends) 10 April 2008

I would recommend this hotel to anyone for it's comfort and amenities. If you are looking for a central hotel, this is probably not going to suit you but taxis are readily available (97146640)

positive comments the check in process was quick and easy for a large group
negative comments not very central
Poor
Anonymous (Group of adult friends) 09 April 2008

No overall comment. (97684566)

negative comments The hotel facilities were rubbish. Breakfast was awful. Room was filthy, carpets worn, bath falling apart, shower did not work properly, shower curtain filthy.. need I go on?
Good
Anonymous (Solo business traveller) 27 March 2008

No overall comment. (97354923)

Good
Anonymous (Other) 18 March 2008

Everything was excellenbt except for the fact that there were no lifts. There were supposed to be stair lifts for the first few floors (which we couldn't make work!) but there was nothing down to our rooms in the basement. (97762560)

positive comments The cosy bar luunge
negative comments No lifts and I have difficulty with stairs
Good
Anonymous (Group of work colleagues) 28 November 2007

No overall comment. (97433898)

positive comments The main rooms were well set up and staff really helpful
negative comments The dirty linen and bathroom
Good
Anonymous (Mature couple) 18 July 2007

We were generally satisfied with our stay. However, as is invariably the case, the inconsiderate behaviour of other guests was a downside factor, particularly the slamming of doors at a time when many people are attempting to get to sleep. (99217764)

positive comments A good-sized room
Good
nigel from chorley, GB (Solo business traveller) 16 June 2007

No overall comment. (99385045)

negative comments romm was a bit tired, attention to detail not there.
Good
Anonymous (Mature couple) 13 June 2007

No overall comment. (99636436)

positive comments I loved the hotel swimming pool and friendly staff
negative comments the rooms needed updating the tiles in the bathroom were in need of regrouting and not very clean
Good
daniel from northwood hills, GB (Young couple) 10 May 2007

No overall comment. (99106272)

Average
Anonymous (Mature couple) 24 March 2007

No overall comment. (99020415)

positive comments The bed was comfy and the rooms were clean
negative comments Long walk to the bedroom and the restaurant
Good
David from Neath, GB (Mature couple) 23 March 2007

Staff were professional, efficient and helpful. Facilities looked good although we did not have time to make use of them. Restaurant provided excellent food and service. However the cost was excessive for the quality of the room. (99886891)

positive comments Service, cleanliness and staff were excellent. Facilities and restaurant were of good quality.
negative comments Room needed a refit, carpet had a hole which was covered with duck tape. We have paid less money for a far superior room in other hotels.
Excellent
Anonymous (Solo business traveller) 22 March 2007

My stay was very comfortable, did not have any time to try your leisure facilities, standards were very high, impressed (99408579)

positive comments Clean and tidy good food etc
Good
Mark from Burgess Hill, United Kingdom;GB (Group of adult friends) 18 March 2007

Accomodation is functuonal and comfortable. We booked a table in the restaurant for dinner rather than travel into town. Food was fine but all in our party of 5 did felt it was expensive for what it was. 10% service was added to the bill automatically. Breakfast the following morning was good, self service hot breakfast plus cereals etc. (99436324)

positive comments Great location,rooms were as expected, functional and comfortable
negative comments Layout of hotel was confusing at first, finding our way to the restaurant on the first evening was fun
Poor
Marc from London, United Kingdom;GB (Solo business traveller) 17 March 2007

No overall comment. (99458740)

Average
Anonymous (Group of work colleagues) 13 March 2007

No overall comment. (99732871)

positive comments Convenient to meeting location
negative comments Leisure facilities dirty and not well maintained. Rooms neeeded an upgrade
Average
Martin from Chorleywood, United Kingdom;GB (Young couple) 31 January 2007

No overall comment. (99949958)

negative comments The property is in a run down condition.
Good
GERALD from DUBLIN, Ireland;IE (Group of adult friends) 23 January 2007

No overall comment. (99003375)

Good
Alan from Dublin, Ireland;IE (Group of adult friends) 23 January 2007

No overall comment. (99195138)

positive comments Friendly staff. Room itself was well presented
negative comments Toilets adjacent to the breakfast room were in poor repair
Good
Anonymous (Solo business traveller) 11 December 2006

No overall comment. (99682297)

positive comments Food available late.
Good
Anonymous (Solo business traveller) 09 December 2006

No overall comment. (99681445)

positive comments gym
Average
Nick from esher, United Kingdom;GB (Group of adult friends) 15 November 2006

No overall comment. (99452302)

Poor
Anonymous (Solo leisure traveller) 26 October 2006

No overall comment. (3305383748)

negative comments Poor attitude of reception staff
Good
James from norwich, United Kingdom;GB (Solo business traveller) 19 October 2006

No overall comment. (3305496727)

positive comments the service and food
negative comments the pool was out of order and I never got told in advance
Excellent
Anonymous (Group of work colleagues) 13 October 2006

No overall comment. (3305450781)

positive comments The staff were very helpfull.
negative comments The swimming pool was not available
Average
Ian from bethnal green, United Kingdom;GB (Other) 07 September 2006

No overall comment. (3305302538)

Good
Anonymous (Solo business traveller) 12 August 2006

No overall comment. (3305152459)

Good
Anonymous (Solo business traveller) 11 July 2006

No overall comment. (3304988482)

Average
Anonymous (Group of work colleagues) 08 July 2006

No overall comment. (3304966168)

Excellent
Tony from Burry port, United Kingdom;GB (Solo business traveller) 01 July 2006

No overall comment. (3304933899)

positive comments The swimming pool and food
Poor
Tim from Okehampton, United Kingdom;GB (Solo business traveller) 30 June 2006

Will not do it again unless they sort their staff out (3304932087)

negative comments Very poor staff performance, and dining facilities
Good
Anonymous (Mature couple) 06 June 2006

We were using the hotel as a base for an activity weekend so it was OK. We were so tired that we didn't want to travel and eat elsewhere but would have done on the 2nd evening. The food wasn't bad - just average and not served hot. (3304761646)

positive comments Good wine lins and excellent spa and pool facilities. The bar did not serve any real bitter, not even in bottles. This is inexcusable.
negative comments Bathroom a bit old, no double beds and pushing twins together left a step as they were different levels. Food in resturant was only average. The bar did not serve any real bitter, not even in bottles. This is inexcusable.
Good
Anonymous (Solo leisure traveller) 25 May 2006

No complaints. I would almost certainly use the hotel again if I needed to stay in the Gloucester area. (3304667782)

positive comments Excellent suite - huge and comfortable. Good room service - prompt and fairly priced (Mercier Rose champagne at
negative comments No minibar/refrigerator in room. Breakfast expensive (
Average
John from Halifax, United Kingdom;GB (Young couple) 25 May 2006

An ok hotel for a quick stay (check in late, leave early morning after). A bit more attention needed to bring up to scratch for a prolonged and more memorable stay. (3304727927)

positive comments Golf facility
negative comments Room was a bit shabby (window leaking), lack of basic things in room eg biscuits and hotel restaurant menu a bit basic
Average
S from Epsom, United Kingdom;GB (Mature couple) 24 April 2006

Wehave stayed in other Ramada Hotels and found them to be totally different to this hotel. Very expensive for a room only basis. The facilities were excellent. Staff need to be supervised and be taught manners! (3304455311)

positive comments We enjoyed our stay but felt the staff were un-supervised and not at all friendly. The hotel was tired and in need of a complete refurb. Also not baby friendly. The rooms did not have a fridge - we only wanted to keep water and have ice but were told this was not available in all the rooms.
negative comments The food was disgusting. We had a carvery on the saturday night and because the food was kept under heat lamps it was dried out, same as for breakfast which was not included in our price as we thought for our accommodation. Had we known the breakfast was not included we woud not have paid to have it. Eggs - hard, bacon completely dried out.
Average
Richard from Corringham, United Kingdom;GB (Solo business traveller) 11 April 2006

No overall comment. (3304488825)

Good
amanda from ashford, United Kingdom;GB (Group of adult friends) 05 April 2006

Good hotel for proximity to the cotswolds and for leisure facilities. The pool could do with refurb but was nice for relaxing in. (3304286604)

positive comments Comfortable beds, helpful staff, leisure facilities
negative comments Pool area and bathrooms could do with a refurb.
Excellent
Anonymous (Solo business traveller) 03 April 2006

No overall comment. (3304433040)

positive comments Staff were very friendly. Hot spot available which was a plus.
negative comments Some of the equipment in the gym could do with updating.
Good
Anonymous (Solo business traveller) 29 March 2006

checking out the staff where ok, would stop again the bar & resterant where very exspensive. (3304399326)

positive comments the gym & Pool
negative comments Bar
Poor
dawn from hyde, United Kingdom;GB (Group of adult friends) 19 March 2006

this hotel is dirty smelly and old its over priced. rooms badly need refurbishing badly, gym smells pool smells corridors dirty carpets and in rooms place smells of cigarette smoke. also tryed to charge 23.50 per person per night for breakfast extra. (2927690)

positive comments nothing the hotel was old dirty and smells needs refurbishing over priced dump. gym stinks pool smells awful
negative comments the hotel needs completely refurbishing its over priced for what it is rooms smell carpets dirty old furniture.
Good
Anonymous (Solo business traveller) 10 January 2006

need to improve the selection of food available (3304068273)

positive comments sport centre
negative comments food, coice of, room service food is rubbish
Good
Victoria from London, United Kingdom;GB (Young couple) 17 November 2005

No overall comment. (2776255)

Poor
jane from Windsor, United Kingdom;GB (Solo business traveller) 23 October 2005

No overall comment. (2859336)

Poor
Anonymous (Young couple) 24 September 2005

No overall comment. (2735817)

Poor
Anonymous (Solo business traveller) 03 September 2005

No overall comment. (2671719)

Excellent
Anonymous (Family with older children) 03 September 2005

Great facilities (2690914)

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