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The Swan Hotel hotel ratinghotel rating

The Bull Ring, Thaxted, CM6 2PL
Good
Overall rating from 29 reviews

Guest reviews of the The Swan Hotel

Good
Anonymous (Mature couple) 01 November 2008

No overall comment. (107141608)

positive comments excellent breakfast.
negative comments The room we were allocated had an enormous ventilation shaft from the kitchen running up the outside wall which gave off a loud hum and unpleasant vibration.However we were changed to another room on request.
Good
Anonymous (Mature couple) 05 August 2008

Overall a nice place but beds could be upgraded (97025732)

positive comments Great location, nice staff, really good food and reasonable wines
negative comments Rooms not soundproof, bed not comfortable
Good
Anonymous (Young couple) 25 July 2008

Fine for one night. (108077326)

positive comments Nice modern clean small room.
negative comments Stopped serving food at 9pm. We arrived at 9.10pm!!! Missed breakfast as we had to leave at 7am.
Excellent
ROBERT from SURREY, GB (Mature couple) 15 May 2008

On mentioning the dislike of not being able to have window open at night.It did not detract from our stay which was most enjoyable. (97676783)

positive comments Staff were pleasant and attentive
negative comments Ground floor room situated in car park area. Could noot leave window open at night
Excellent
jaspar from stoke on trent, GB (Solo business traveller) 04 May 2008

No overall comment. (97769913)

positive comments Comfortable room with character
Good
Anonymous (Young couple) 31 March 2008

No overall comment. (97500334)

positive comments The location of The Swan was really fantastic for exploring the surrounding area, with Cambridge within easy reach as well as connections to London being good. Thaxted itself is a lovely village with some very interesting buildings to exlpore. The restaurant at The Swan was very pleasent serving great food and the staff were very friendly. Our room was clean and the bed was very comfortable.
Excellent
Anonymous (Group of adult friends) 13 March 2008

No overall comment. (97989667)

Excellent
mandy from vale Guernsey, GB (Solo leisure traveller) 05 March 2008

The best hotel I have stayed in during the last 2 years Easy access to Stansted airport Staff very helpful and very polite and eager to please without questions Food and service excellent Locals friendly, good atmosphere in all areas of hotel/bar Staff well informed local knowledge So nice would highly recommend this hotel to anybody, all ages and for whatever reason they were travelling and staying (97769689)

positive comments Clean, comfortable, spacious well equipped
Excellent
ROBERT from WORCESTER PARK, GB (Mature couple) 23 February 2008

. (97330404)

positive comments VERY COMFORTABLE AND COSY. BREAKFAST EXCELLENT.BAR FOOD GOOD. THE STAFF WERE MOST COURTEOUS.
Excellent
Neal from Shreveport, US (Group of adult friends) 15 February 2008

I plan to retrun in two weeks wih my wife. (97042920)

Excellent
Elizabeth from Sheffield, GB (Other) 25 December 2007

Very good accomodation, clean and comfortable rooms and good breakfast. Had our evening meal at the hotel and was very impressed, delicious food and a very varied menu. Overall very good value for money, in my opinion it deserves far more than its two stars! (97706013)

positive comments Clean, comfortable rooms, good food, nice atmosphere.
Good
janet from puyravault, FR (Mature couple) 18 December 2007

We stayed here overnight between flights from Stanstead. We'd done it before using a different hotel and been very disappointed, but this time, it was great. The room was warm, confortable, and had everything we needed for our stay. We ate in the restaurant in the evening which was tasty, pub food, and my husband enjoyed the beer. (One of the reasons for choosing The Swan is that he enjoys a pint of GOOD beer, which he tells me is hard to find). The village is beautiful - would have liked to see more of it. Taxi from airport £16 (December 2007). I would have no hesitation in staying again. (97035564)

positive comments Clean, stylish, comfortable room
negative comments Nothing springs to mind
Excellent
Philippe from Huningue, FR (Solo business traveller) 13 December 2007

No overall comment. (97974200)

Excellent
Reinhard from Bergheim, AT (Mature couple) 08 December 2007

I would have liked a better description on how to get to the accomodation being not familiar with the area. (97221874)

positive comments Easy, friendly check-in service. Good, clean room, parking of car right outside for free.
Excellent
Doru from Saint Cloud, FR (Family with older children) 06 November 2007

pr (97100431)

positive comments pr
negative comments le bruit (le matin et le soir) car couloir de vol pour l'aterrisage des avions
Good
Adam from Watford, GB (Young couple) 06 November 2007

No overall comment. (97795165)

positive comments Nice sized bathroom, tv, and lighting
negative comments We thought it was very noisy by the road and double glazing needs to be installed.
Good
Anonymous (Solo leisure traveller) 01 November 2007

No overall comment. (97968952)

positive comments Friendly staff
negative comments the shower did have mould on the tiles and the tray - needs cleaning
Excellent
Pamela from Sheffield, GB (Mature couple) 05 October 2007

We arrived at 10 pm and left at 7 am on the following morning to meet friends off a flight at Stansted. We were greeted by efficient and friendly staff as soon as we arrived and just had time for a drink in the pub, which was delightful and cosy - just wished we had been able to get there earlier to eat, as other guests recommended the food. Accommodation was in a separate block, just across the car park and was a total, but pleasant, contrast to the pub. It was very modern and well-equipped with a super ensuite bathroom. We certainly hope to go back some time and stay longer. (97973909)

positive comments Typically old-English pub with modern accommodation block.
Average
robert from warrington, GB (Group of adult friends) 15 July 2007

No overall comment. (97934596)

Good
Anonymous (Mature couple) 14 May 2007

No overall comment. (99435039)

positive comments It was fair for the price and had everything we needed. We didn't dine at the hotel but breakfast was excellent.
negative comments The bathroom was rather cramped and the dining area was also a general bar area.
Good
Reg from Nottingham, United Kingdom;GB (Mature couple) 10 May 2007

Very good hotel, clean rooms well equiped with good parking (99633993)

positive comments The Staff very good
negative comments Close to Main Road
Average
Anonymous (Mature couple) 16 February 2007

No overall comment. (99740335)

Good
Anonymous (Solo business traveller) 25 November 2006

It would have been useful to know about the aircraft noise. (99665850)

positive comments The pub area is wonderfully decorated and the orignal features beautifully accentuated. The bed was very comfortable. Restuarant staff were very courteous, freindly and efficient.
negative comments The room was very poorly lit, No TV remote, Excessive intrusion of aircraft noise, More attention was payed to customers at the bar than for checking in.
Excellent
Anonymous (Same sex couple) 10 August 2006

No overall comment. (3304218850)

negative comments Not really a dislike but Why no clock in the room?
Good
Anonymous (Group of adult friends) 23 July 2006

No overall comment. (3304783656)

Good
Jennifer from Annapolis, United States;US (Mature couple) 19 July 2006

Had to wait a while to get the key from the barman (reception wasn't staffed) and he was concentrating on serving his customers. For some reason the bath towels and soap (which were hidden in the towels) weren't in the bathroom but on a chair in the bedroom. Would like to have been warned that there was no lift, so would have requested a ground floor room. (3304823155)

positive comments Reasonable size room. Convenience of the restaurant. Staff in the restaurant were very pleasant and helpful.
negative comments Was fine for an overnight stay, but couldn't sit up in bed to read and no comfortable chair to sit in to do the same. Would like to have been warned that there was no lift, so would have requested a ground floor room.
Good
Roy from Woodhall Spa, United Kingdom;GB (Mature couple) 16 July 2006

We knew we would be arriving late and told the hotel. In the event we arrived about 10:50pm. There was no food available and the hotel had not asked if we wanted anything when we booked. We tried to buy a drink and a packet of crisps at the bar but were ignored by the bar staff when we stood there. They were mainly chatting with friends. When we button holed one we were told curtly that they were shut. Even for residents, we asked? Alright, but the beer pumps are all off. We left. The hotel staff OTOH were very obliging and welcoming. (3304972372)

positive comments Cute and cozy
negative comments Nothing
Good
Anonymous (Mature couple) 14 June 2006

A pleasant hotel, but the bed was rather hard. Be aware the hotel sits on a road bend, and there is therefore traffic noise (3304844199)

positive comments Nice, airy room - lovely view over church. Pleasant staff. Good food.
negative comments Hard bed, road traffic noise
Excellent
Stephen from Sale, United Kingdom;GB (Solo business traveller) 24 March 2006

No overall comment. (3304409295)

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