Pension am Helenenwall
Helenenwallstraße 28, Köln, 50679
How to Book and Cancel - Pension am Helenenwall
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Pension am Helenenwall
Check In / Check Out
- Checkin from 14:00 until 18:00
- You must check out by 12:00
Accepted credit cards
- Visa /
- MasterCard
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless Internet Hotspot is available in the entire hotel and charges are applicable.
Pet Policy:
Pets are not allowed.
Parking Policy:
No parking available.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
All children are welcome.
All children under 5 years stay free of charge when using existing bedding.
One older child or adult is charged EUR 20.00 per night and person when using existing bedding.
Maximum capacity of extra beds in a room is 1.
Cancellation Policy:
If cancelled or modified up to 14 days before date of arrival, no fee will be charged.
If cancelled or modified later, 80 percent of all nights will be charged.
In case of no-show, the total price of the reservation will be charged.
Why book with Priceline
- Great Rates!
You save money! - Impartial hotel reviews
Advice from people like you - Great choice of hotels
Right hotel, right place - No reservation fees
We want you to book!
Hotel booking process secured by GeoTrust