Sheraton Düsseldorf Airport Hotel
Im Flughafen Düsseldorf, Düsseldorf, 40474
How to Book and Cancel - Sheraton Düsseldorf Airport Hotel
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Sheraton Düsseldorf Airport Hotel
Check In / Check Out
- You may check in from 15:00
- You must check out by 12:00
Accepted credit cards
- Visa /
- American Express /
- MasterCard /
- Diners Club /
- card.JC
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wired internet is available in the hotel rooms and costs EUR 5.30 per 30 minutes.
Wireless Internet Hotspot is available in the entire hotel and costs EUR 8.00 per hour.
Pet Policy:
Pets are allowed. Charges may be applicable.
Parking Policy:
Public parking is possible on site and costs EUR 21.00 per day.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
All children are welcome.
All children under 18 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 30.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Cancellation Policy:
If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, 90 percent of the first night will be charged.
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