Sercotel Intur Palacio San Martin
Pza. San Martin, 5, Madrid, 28013
How to Book and Cancel - Sercotel Intur Palacio San Martin
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or contact us
Policies at Sercotel Intur Palacio San Martin
Check In / Check Out
- You may check in from 12:00
- You must check out by 12:00
Accepted credit cards
- Visa /
- American Express /
- MasterCard /
- Diners Club
Important! Policies may vary from these depending on you room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless internet is available in the entire hotel and costs EUR 22.00 per 24 hours.
Pet Policy:
Pets are not allowed.
Parking Policy:
Public parking is possible at a location nearby and costs EUR 25.00 per day.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
All children are welcome.
All children under 2 years stay free of charge for cots.
All children under 12 years stay free of charge for extra beds.
All older children or adults are charged EUR 32.10 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Cancellation Policy:
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, no fee will be charged.
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