Hotel Berna
Largo Fratelli Alinari 11, Florence, 50123
How to Book and Cancel - Hotel Berna
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or contact us
Policies at Hotel Berna
Check In / Check Out
- You may check in from 10:00 until 23:00
- You must check out by 10:30
Accepted credit cards
- Visa /
- MasterCard
Important! Policies may vary from these depending on you room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wired internet is available in the hotel rooms and costs EUR 1.00 per hour.
Pet Policy:
Pets are not allowed.
Parking Policy:
Private parking is possible at a location nearby and costs EUR 24.00 per day.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is included.
Child Policy:
All children are welcome.
All children under 9 years stay free of charge when using existing bedding.
All older children or adults are charged EUR 30.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 2.
There is no capacity for cots in the room.
Cancellation Policy:
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
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