Hotel Stadt Wernigerode
Langer Stieg 62, Wernigerode, 38855
How to Book and Cancel - Hotel Stadt Wernigerode
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or contact us
Policies at Hotel Stadt Wernigerode
Check In / Check Out
- You may check in from 14:00 until 00:00
- You must check out by 10:00
Accepted credit cards
- MasterCard
Important! Policies may vary from these depending on you room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless Internet Hotspot is available in the hotel rooms and costs EUR 2.00 per hour.
Pet Policy:
Pets are allowed on request. Charges may be applicable.
Parking Policy:
Free public parking is possible on site.
Extra Charges Policy:
VAT is included.
Service charge is included.
EUR 1.80 city/tourist tax per person per night is not included.
Child Policy:
All children are welcome.
All children under 3 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 25.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 2.
Cancellation Policy:
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later, 80 percent of all nights will be charged.
In case of no-show, the total price of the reservation will be charged.
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