City Hotel
Wilhelmshöher Allee 38 - 42, Kassel, 34119
How to Book and Cancel - City Hotel
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at City Hotel
Check In / Check Out
- Checkin from 14:00 until 22:00
- You must check out by 11:00
Accepted credit cards
- Visa /
- MasterCard
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless Internet Hotspot is available in public areas and costs EUR 7.00 per hour.
Pet Policy:
Pets are allowed on request. Charges may be applicable.
Parking Policy:
Public parking is possible on site and costs EUR 5.00 per day.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
All children are welcome.
All children under 4 years are charged EUR 13.00 per night and person for extra beds.
All older children or adults are charged EUR 25.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 2.
Maximum capacity of babycots in a room is 1.
Cancellation Policy:
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, 80 percent of the first night will be charged.
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