Kongresshotel Potsdam am Templiner See
Am Luftschiffhafen 1, Potsdam, 14471
How to Book and Cancel - Kongresshotel Potsdam am Templiner See
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Kongresshotel Potsdam am Templiner See
Check In / Check Out
- Checkin from 14:00 until 24/24
- You must check out by 11:00
Accepted credit cards
- Visa /
- American Express /
- MasterCard /
- Diners Club
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless internet is available in the entire hotel and charges are applicable.
Wired internet is available in the hotel rooms and charges are applicable.
Pet Policy:
Pets are allowed on request. Charges may be applicable.
Parking Policy:
Free public parking is possible on site.
Private parking is possible on site and costs EUR 5.00 per day.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
All children are welcome.
One child under 4 years stays free of charge when using existing bedding.
One child from 0 to 3 years is charged EUR 15.00 per stay in a baby cot.
One child from 3 to 10 years is charged EUR 20.00 per stay when using existing bedding.
One older child or adult is charged EUR 20.00 per night in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.
Cancellation Policy:
If cancelled or modified up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
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