City Apart Hotel
Kloster Strasse 53, Düsseldorf, 40211
How to Book and Cancel - City Apart Hotel
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at City Apart Hotel
Check In / Check Out
- Checkin from 07:00 until 23:00
- You must check out by 11:00
Accepted credit cards
- Visa /
- American Express /
- MasterCard
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless internet is available in the hotel rooms and is free of charge.
Pet Policy:
Pets are allowed on request. No extra charges.
Parking Policy:
Private parking is possible at a location nearby and costs EUR 6.00 per day.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
All children are welcome.
All children under 6 years stay free of charge when using existing bedding.
All older children or adults are charged EUR 20.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 2.
There is no capacity for cots in the room.
Cancellation Policy:
If cancelled or modified up to 2 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
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