Novotel Aix-en-Provence Pont de L'Arc
Avenue Arc de Meyran, Aix-en-Provence, 13100
How to Book and Cancel - Novotel Aix-en-Provence Pont de L'Arc
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Novotel Aix-en-Provence Pont de L'Arc
Check In / Check Out
- Checkin from 12:00 until 00:00
- You must check out by 12:00
Accepted credit cards
- Visa /
- American Express /
- MasterCard /
- Diners Club
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless internet is available in the entire hotel and costs EUR 9.90 per 24 hours.
Wireless internet is available in the entire hotel and costs EUR 4.50 per hour.
Pet Policy:
Pets are allowed on request. Charges may be applicable.
Parking Policy:
Free private parking is possible on site.
Extra Charges Policy:
VAT is included.
Service charge is included.
EUR 0.80 city/tourist tax per person per night is not included.
Child Policy:
All children are welcome.
Up to two children under 16 years stay free of charge when using existing bedding.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.
Cancellation Policy:
If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
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