The Crown
Stoke By Nayland, Colchester, CO6 4SE
How to Book and Cancel - The Crown
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at The Crown
Check In / Check Out
- Checkin from 14:00 until 23:30
- You must check out by 11:00
Accepted credit cards
- Visa /
- Maestro /
- MasterCard
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
The total price of the reservation will be charged on the day of booking and is refundable.
Internet Policy:
Wireless internet is available in the entire hotel and costs GBP 5.00 per 24 hours.
Pet Policy:
Pets are not allowed.
Parking Policy:
Free public parking is possible on site.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All older children or adults are charged GBP 30.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 1.
Cancellation Policy:
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
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