Sofitel St James London
6 Waterloo Place, London, SW1Y 4AN
How to Book and Cancel - Sofitel St James London
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Sofitel St James London
Check In / Check Out
- Checkin from 14:00 until 24/24
- You must check out by 12:00
Accepted credit cards
- Visa /
- American Express /
- MasterCard /
- Diners Club /
- card.JC
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wired internet is available in the entire hotel and costs GBP 15.00 per 24 hours.
Wireless internet is available in the entire hotel and costs GBP 15.00 per 24 hours.
Pet Policy:
Pets are allowed. Charges may be applicable.
Parking Policy:
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is included.
Child Policy:
All children are welcome.
One child under 12 years stays free of charge when using existing bedding.
There is no capacity for extra beds/cots in the room.
Cancellation Policy:
If cancelled up to 14:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
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