Kronenhoff Guesthouse
1 Sonop Street, Kirkwood, Addo, 6120
How to Book and Cancel - Kronenhoff Guesthouse
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Kronenhoff Guesthouse
Check In / Check Out
- Checkin from 13:00 until 21:00
- You must check out by 11:00
Accepted credit cards
- Visa /
- American Express /
- MasterCard /
- Diners Club
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
25 percent of the total amount will be charged at least 30 days prior to arrival and is refundable.
Internet Policy:
Wireless internet is available in the entire hotel and costs ZAR 15.00 per hour.
Pet Policy:
Pets are not allowed.
Parking Policy:
Free private parking is possible on site.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is included.
Child Policy:
All children are welcome.
All children or adults are charged ZAR 200.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 1.
There is no capacity for cots in the room.
Cancellation Policy:
If cancelled up to 28 days before date of arrival, no fee will be charged.
If cancelled up to 15 days before date of arrival, 25 percent of all nights will be charged.
If cancelled up to 8 days before date of arrival, 50 percent of all nights will be charged.
If cancelled later or in case of no-show, 75-100 percent of all nights will be charged.
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