Idwala Game Lodge
Rockcliff Farm, Grahamstown, 6139
How to Book and Cancel - Idwala Game Lodge
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Idwala Game Lodge
Check In / Check Out
- Checkin from 12:00 until 14:00
- You must check out by 11:00
Accepted credit cards
- Visa /
- Maestro /
- MasterCard
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
30 percent of the total amount will be charged on the day of booking and is refundable.
Internet Policy:
Wireless Internet Hotspot is available in public areas and is free of charge.
Pet Policy:
Pets are not allowed.
Parking Policy:
Free private parking is possible on site.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is included.
Child Policy:
Children older than 12 years are welcome.
All children under 18 years are charged 100 % of the room stay per night and person for extra beds.
Maximum capacity of extra beds in a room is 1.
There is no capacity for cots in the room.
Cancellation Policy:
If cancelled up to 60 days before date of arrival, no fee will be charged.
If cancelled up to 21 days before date of arrival, 50 percent of all nights will be charged.
If cancelled up to 14 days before date of arrival, 75 percent of all nights will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
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