Novotel London West
1 Shortlands, Hammersmith, London, W6 8DR
How to Book and Cancel - Novotel London West
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Novotel London West
Check In / Check Out
- Checkin from 14:00 until 24/24
- You must check out by 12:00
Accepted credit cards
- Visa /
- American Express /
- MasterCard /
- Diners Club /
- card.JC
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless internet is available in the hotel rooms and costs GBP 5.00 per hour.
Wireless internet is available in the hotel rooms and costs GBP 12.99 per 24 hours.
Pet Policy:
Pets are allowed. Charges may be applicable.
Parking Policy:
Private parking is possible on site and costs GBP 24.00 per day.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
All children are welcome.
Up to two further children under 16 years stay free of charge when using existing bedding.
There is no capacity for extra beds in the room.
Cancellation Policy:
If cancelled up to 14:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
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